
Route 128 Honda
Reading, MA
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"Dealer Review" After a long day and the purchase of two used cars (a certified Odyssey and an Infiniti), the crew at Honda Gallery were great at making sure the cars After a long day and the purchase of two used cars (a certified Odyssey and an Infiniti), the crew at Honda Gallery were great at making sure the cars we serviced correctly and we were satisfied. Ricky even dropped of the Infiniti from Danvers to my home. Much appreciated. Thanks again. More
Positive Experience - priced to sell We spent a month searching for a new vehicle and found one priced to sell. We were looking for some extras, but instead they took money off. Wrappin We spent a month searching for a new vehicle and found one priced to sell. We were looking for some extras, but instead they took money off. Wrapping things up took a little time (inspection machine was down, a broken key fab) due to timing of Thanksgiving and the Holidays. In the end, they did some extras which made me feel good about the entire process. Example: My Car Salesman dropped a loaner off at my office while he took our new van back to the dealership to fix the broken key fab - and they gave us an extra one! He also filled up my gas tank on his way back to my office. More
Dealer Review Friendly, courteous, knowledgeable. Worked on getting best deal possible. Excellent job going over all of the features of the vehicle. We were plea Friendly, courteous, knowledgeable. Worked on getting best deal possible. Excellent job going over all of the features of the vehicle. We were pleased with this dealership and would return to buy our next vehicle. More
Great car buying experience Herve took alot of time with us - we took 2 test drives as we were deciding what car to buy. He explained the differences between the models we were l Herve took alot of time with us - we took 2 test drives as we were deciding what car to buy. He explained the differences between the models we were looking at, making it easy to make a decision. And he didn't pressure us into making the decision. Once we decided on the car, he was great in keeping us informed on the status of the paperwork, which was done in the time frame promised. And when we came to pick up the car, he took alot of time to show us how all of the features worked, so we felt confident when driving it off the lot. He's a great asset to the company. More
Great Team! Great Guys! Great Experience! Honda Gallery has three employees that did a great job! Michael Fiorentino was a great advisor and helped me get everything I wanted in my new car. H Honda Gallery has three employees that did a great job! Michael Fiorentino was a great advisor and helped me get everything I wanted in my new car. He would not give up tell he found the color I wanted. Herve Pierre Louis was also there to help me. He would greet me if Michael was busy at the moment and would ask if there was anything that he could help me with. Carlo Giovannucci was the manager that would come over and make sure I was happy with everyone. Carlo would also come over welcome me with a smile. He also tried to help me with a Pre-Owned car. I can not Thank them enough for all the help and kindness they give me! They all have my business for life and also if anyone I know needs a car I will be sending them to one of these three. More
Fantastic experience Herve was extremely helpful (and knowledgeable) with helping us understand our choices for a new SUV. There was no pressure at all, and we couldn't b Herve was extremely helpful (and knowledgeable) with helping us understand our choices for a new SUV. There was no pressure at all, and we couldn't be happier with the results. More
Great Experience Herve was friendly, helpful and extremely knowledgeable. He knows his stuff and made my car buying experience very easy. I would highly recommend Her Herve was friendly, helpful and extremely knowledgeable. He knows his stuff and made my car buying experience very easy. I would highly recommend Herve to anyone shopping at Honda Gallery. More
Laid back professionals who won my business First, accolades to General Sales Manager Michael Martinez & his staff; from Customer Conceige Patricia Foxx to Senior Sales Consultant Brian McCaffre First, accolades to General Sales Manager Michael Martinez & his staff; from Customer Conceige Patricia Foxx to Senior Sales Consultant Brian McCaffrey. This team knows how to treat a customer & win their trust!! Have purchased a 2017 Honda Accord Hybrid Premier & look forward to picking it up tomorrow. Michael was very good about working on the purchase price and a fair value for my trade. Patricia recommended Brian as the right Sales Consultant in my working though the decision of which model. He listened to my expectations and needs & we found the right car. They also were kind enough to allow me to make sure the Accord would fit in my vintage garage. All of these happenings were paced at a speed that made you feel they not only wanted your business, but wanted you to be happy with your purchase. If Honda is a car you are considering, I can say they did right by me!! First rate folks that help the process of buying a Honda a pleasant experience. Five stars all the way around. This is my first Honda. Have owned most of the luxury brands over years and I must say that the Accord Hybrid Premier rides like the ...way more expensive brands & gets even better MPG than the diesel versions of MB & BMW. No nickel and dimeing you on every option that increases the cars price astronomically. From reputable keepers of reliability in the industry, the Accord has high marks! Wait, if you are reading this, you are probably sold on the brand...excuse my enthusiasm! Thanks to Gallery Honda, look forward to the ride!! More
Best salesman! This was my first experience buying a Honda certified pre owned vehicle. Having owned a Honda CRV for 14 years there was no other choice for me but H This was my first experience buying a Honda certified pre owned vehicle. Having owned a Honda CRV for 14 years there was no other choice for me but Honda. My salesman was the most helpful that anyone could want. He answered all my questions and made sure I was completely happy with the vehicle that I was purchasing. I would definitely recommend Honda Gallery and ask for Herve Pierre Louis to help you make the best decision for you! More
Excellent Customer Service! From the minute we stepped into the Honda Gallery we were helped right away with a car we were interested from their internet. Mike F was extremely pr From the minute we stepped into the Honda Gallery we were helped right away with a car we were interested from their internet. Mike F was extremely professional thru the entire car buying process. He was a pleasure to deal with and his customer service skills were unbelievable! More