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Route 128 Honda

Reading, MA

4.3
1,538 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,538 reviews

August 10, 2016

Worst experience, no respect for your time At the recommendation of Patricia, we scheduled an appointment since she claimed it would make the transaction faster which was important since we wer More

by Car buyer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Moshella
August 10, 2016

Great Experience We worked with Herve Pierre Louis to purchase our new car and he was wonderful! Not only did he not pressure us, but he was extremely knowledgable, pa More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre-Louis
Aug 11, 2016 -

Route 128 Honda responded

Amanda, all of us at Honda Gallery congratulate you on your new vehicle and appreciate the opportunity you presented to earn your business! Herve is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Thank you for your recommendation and we look forward to seeing you again! Regards, Honda Gallery Team

July 31, 2016

Great deal, genuine staff, excellent atmosphere We received such a top-notch deal from this particular Honda dealership that we drove close to 2 hours to get here, and I was fully pregnant and due l More

by Elina Morozov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Cabrera, Anthony Sacco
Jul 31, 2016 -

Route 128 Honda responded

Elina, We appreciate your business, and I want to thank you for your kind words! We hope you love your new car and hope to see you soon. Best, Michael Martinez General Sales Manager

July 31, 2016

Great Experience From start to finish, this is the way buying a new vehicle should be. Talked to and traded emails with one of their girls. I walked in there for the f More

by paul 5339
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Foxx, Anthony Sacco, Giancarlo "Carlo" Giovannucci, Anthony Denardo
Aug 01, 2016 -

Route 128 Honda responded

Thank you for this awesome review! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such a polite and professional manner. Please feel free to contact us if you have any questions on your new vehicle. Regards, Honda Gallery Team

July 31, 2016

Going Above and Beyond. Anthony Sacco and Herve Pierre Louis, going above and beyond! This experience, a prime example of excellent customer service representatives; personab More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Bontos, my initial referral, assured me that Honda Gallery, Anthony Sacco and Herve Louis would ensure that I would receive the best, deal possible., Herve Pierre-Louis, Anthony Sacco
Aug 01, 2016 -

Route 128 Honda responded

Thanks for your outstanding review, Veronica! We're glad to hear that Anthony and Herve were personable, knowledgeable, patient and honest! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Honda Gallery Team

July 19, 2016

Excellent Car Buying Experience Herve was a great car salesman, and did not pressure me into a sale or immediately try to burn me on a under-serviced used car. Instead, he narrowed m More

by Josh Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre-Louis
Jul 21, 2016 -

Route 128 Honda responded

Josh, all of us at Honda Gallery congratulate you on your new vehicle and appreciate the opportunity you presented to earn your business! Herve is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. We look forward to seeing you again! Regards, Honda Gallery Team

July 08, 2016

Worst Experience ever. Had bought a used auto. Signed Bill of Sale and gave the deposit. Went the following week to pick up the car, they had sold the car to someone else. More

by unsatisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giancarlo "Carlo" Giovannucci, Anthony Denardo, Michael Martinez
Jul 22, 2016 -

Route 128 Honda responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and we'd like to extend our sincerest apologies for your recent experience. We would really appreciate the chance to speak with you regarding this matter so we might work towards a resolution. Please contact us at your earliest convenience. Regards, Honda Gallery Team

July 02, 2016

Dealer review Anthony Denardo is very friendly and helpful. The CRV is the most comfortable SUV we tested drive so far. The price was right. When we pick up the car More

by Driver1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Denardo
Jul 05, 2016 -

Route 128 Honda responded

Thank you for writing about your visit with us and congratulations on your new Honda CRV! We're glad to hear that Anthony was very friendly, helpful and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Honda Gallery Team

June 24, 2016

Excellent customer service and professionalism This is the second car we purchased from Anthony at the Honda Gallery in Reading. His outstanding service and knowledge of the vehicles we purchased More

by Donna C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Denardo
Jun 24, 2016 -

Route 128 Honda responded

Thank you for leaving us this great review, Donna. We are very happy to hear that Anthony could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Honda Gallery Team

June 22, 2016

Excellent customer service and friendly staff I have had many cars in my life but this by far has been my best experience thus far when leasing/purchasing a vehicle. Our sales representative Jr wa More

by benjamin41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez, Anthony Sacco, Kanita Rodriguez
Jun 22, 2016 -

Route 128 Honda responded

Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Honda Gallery Team

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