Route 128 Honda

Great Experience with Herve We worked with Herve as our salesman. He made my experience so easy. Great salesman, not pushy at all. He took care of us like we were part of his f We worked with Herve as our salesman. He made my experience so easy. Great salesman, not pushy at all. He took care of us like we were part of his family. I would definitely go back and request to see Herve if we need to purchase another car. Pam More

Great Experience We worked with Herve, and are so glad we did. We were lucky enough to have him come up and check on us at the Gallery, and stayed with him through the We worked with Herve, and are so glad we did. We were lucky enough to have him come up and check on us at the Gallery, and stayed with him through the entire process of searching for our new car, test driving, and eventually led to a purchase. We have visited other Honda dealerships around the area but the patience Herve and his team had with us really led us to believe we made the right choice. Herve took his time to listen to us, and our wants and ensured that he would help us figure out the right model would work for our lifestyle and our budget. He ensured a very transparent transaction and let us know what the going rate of the car was sold at a national level, and was willing to work with us showing a sincere honesty and concern for our interests. He is so willing to go above and beyond, ensuring that everything went smoothly and is always willing to come in early or stay in late if it meant a better service to us. He took his time to explain all the features of our new vehicle so we felt completely comfortable driving out. Definitely recommend Herve, and would 100% go back to him when purchasing our next Honda! More

First Ignored by sales, then insulted by the service depart I went to the Honda Gallery to buy a car and after failing to be acknowledged by a single person there, I left and purchased one up the road in less t I went to the Honda Gallery to buy a car and after failing to be acknowledged by a single person there, I left and purchased one up the road in less than two hours. Two days later it just so happened that I had an appointment at their service department for an oil change, was emailed about my appointment, and when I showed up for it I was very rudely told my appointment didn't actually mean anything and they wouldn't see me for over 2 hours. I was so annoyed after these experiences I went home and wrote to their service manager and their sales manager and never even got a response! Worst customer service ever. I went up to the Honda Barn in NH and they were amazing - I ended up needing quite a bit of work done on may car and they were friendly, prompt, and thoroughly explained everything that needed to be done. Don't waste your time at the Honda Gallery when there are so many better options! More

Great Experience We worked with Herve Pierre Louis to purchase our new car and he was wonderful! Not only did he not pressure us, but he was extremely knowledgable, pa We worked with Herve Pierre Louis to purchase our new car and he was wonderful! Not only did he not pressure us, but he was extremely knowledgable, patient and just a great person to deal with. He spent a lot of time with us going over the car, test driving, etc., and he patiently answered all of our questions both in house and via email. Herve even came in on his day off so we could take delivery of our car. he spent over an hour with us in the car going over all of the features and made sure we were very comfortable before driving away. I would recommend Honda Gallery, but above all, I would highly recommend Herve! More

Great deal, genuine staff, excellent atmosphere We received such a top-notch deal from this particular Honda dealership that we drove close to 2 hours to get here, and I was fully pregnant and due l We received such a top-notch deal from this particular Honda dealership that we drove close to 2 hours to get here, and I was fully pregnant and due less than a week later:) Adolfo did a great job making us feel comfortable and presented our new car wonderfully. We have had NO regrets going with Honda Gallery!! More

Great Experience From start to finish, this is the way buying a new vehicle should be. Talked to and traded emails with one of their girls. I walked in there for the f From start to finish, this is the way buying a new vehicle should be. Talked to and traded emails with one of their girls. I walked in there for the first time with a better price than I ever expected that they stuck to. The salesman was polite and professional. Their financial guy probably spent more time on me than he needed to getting me a rate I was happy with. Overall, this was a great experience. More

Going Above and Beyond. Anthony Sacco and Herve Pierre Louis, going above and beyond! This experience, a prime example of excellent customer service representatives; personab Anthony Sacco and Herve Pierre Louis, going above and beyond! This experience, a prime example of excellent customer service representatives; personable, knowledgeable, patient, and HONEST! More

Excellent Car Buying Experience Herve was a great car salesman, and did not pressure me into a sale or immediately try to burn me on a under-serviced used car. Instead, he narrowed m Herve was a great car salesman, and did not pressure me into a sale or immediately try to burn me on a under-serviced used car. Instead, he narrowed my search down to just a few cars quickly and gave me plenty of info on both of them. Herve was very knowledgeable and helpful answering questions. He was polite and enthusiastic from the moment I parked on the lot. He was genuinely interested in getting me the best deal he possibly could and making my car buying experience painless, which it certainly was. If you are looking for a new or used car, any make or model, Honda Gallery is a great place to start. More

Worst Experience ever. Had bought a used auto. Signed Bill of Sale and gave the deposit. Went the following week to pick up the car, they had sold the car to someone else. Had bought a used auto. Signed Bill of Sale and gave the deposit. Went the following week to pick up the car, they had sold the car to someone else. More