
Route 128 Honda
Reading, MA
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Awesome buying experience I have to say I did not intend leasing a new cr-v. I had 6 payments left so I decided to start shopping around so I decided to go back to Herve. He is I have to say I did not intend leasing a new cr-v. I had 6 payments left so I decided to start shopping around so I decided to go back to Herve. He is friendly professional and very respectful. This is my 4th Honda from Honda Gallery. I keep going back because I am treated very well from everyone. More
Very Helpful They go the extra mile, everyone is friendly and helpful. and they deliver a beautiful vehicle. I like how the employees work as a team. They go the extra mile, everyone is friendly and helpful. and they deliver a beautiful vehicle. I like how the employees work as a team. More
Absolutely the best. Your dealing with the best there! I bought an accord in 14 brand new and that was a wonderful experience. After a year and a half of just my bad luck, I went looking to trade and upgr I bought an accord in 14 brand new and that was a wonderful experience. After a year and a half of just my bad luck, I went looking to trade and upgrade at Honda gallery. Actually went there to fix my breaks but I was so over my car I wanted a new one after about 5 hours of finding the car I wanted color credit check test drive I drove off the lot that same Night in a new 2016 Honda Accord sport sport. Anyways thank you Honda gallery and thank you Anthony DeNardo for thee beautiful car ???????? More
Horrible except for the salesman This dealer,so far has gotten everything wrong. My address, the first payment, a 3 1/2 hour wait, wrong payment, had to call to find out when the car This dealer,so far has gotten everything wrong. My address, the first payment, a 3 1/2 hour wait, wrong payment, had to call to find out when the car would be delivered, payment, wrong address. Yes, they apologize in many different ways and are sorry. I WILL NEVER LEASE/BUY ANOTHER CAR FROM THEM!! Poor service. After working 12 hours, still trying to get things straight. Oh, by the way, I have received at least 7 contacts to buy or sell my information to other companies. More
Great customer service ! This is the second time i lease a vehicle here and i dont regret a thing. The sales rep made sure i got what i wanted and the manager also met my expe This is the second time i lease a vehicle here and i dont regret a thing. The sales rep made sure i got what i wanted and the manager also met my expectations. They work hard on getting you what you want, when you want it ! More
Thank you! Excellent service We had a great experience working with Herve. This was my first car buying experience, and he was friendly, straightforward, helpful, and best of all, We had a great experience working with Herve. This was my first car buying experience, and he was friendly, straightforward, helpful, and best of all, he didn't put any pressure on us as clients. He gave us the information that we asked for, helped us to understand all of the features of the car and associated warranties, and he even made adjustments to the car that we requested. In the end, we also got a significantly better deal on a car when compared with another dealership. Thank you Herve and the Gallery team! More
outstanding experience I purchased my second Honda from Honda Gallery this week. I saw the "RATE US" card on Peter's desk and took one early in the process. I thought I wo I purchased my second Honda from Honda Gallery this week. I saw the "RATE US" card on Peter's desk and took one early in the process. I thought I would use it to provide positive feedback and I was right!! Peter was a great salesman. He asked me a few questions, found three cars that fit my needs an discussed them with me as I examined them. NO Pressure - just help!! Everyone wanted the deal to work and the HG staff made it happen. Everyone who I met was pleasant, helpful and seemed happy! Managers stopped by to thank me for returning to HG Must be a great place to work!!! BTW The 2016 Honda Civic is a GREAT CAR!! More
Helpful and Informative Great service. From the moment I stepped onto the property I was welcomed and given great information. We started looking and test driving right away Great service. From the moment I stepped onto the property I was welcomed and given great information. We started looking and test driving right away and soon after I bought a car. My salesman was very informative and great to work with. He walked me through the whole car before I drove off the lot with it and he made the experience so easy. Definitely recommend! More
Easy, friendly, above & beyond service! My partner and I just bought our first ever car together from Honda Gallery (a 2007 Toyota Matrix), and front start to finish this dealership / experi My partner and I just bought our first ever car together from Honda Gallery (a 2007 Toyota Matrix), and front start to finish this dealership / experience was amazing! Our original appointment was scheduled with Carlo - who greeted us quickly & friendly, and had us meet another sales person who was going to help us out (Peter). While our interaction with Carlo was brief, he checked in throughout our entire experience from sales to financing, and made us feel welcome and being taken care of well. Peter was down to earth, friendly, and had great advice and things to talk about when looking at the car (the two of us are rookies at this and no idea what we were doing!). There was NO PRESSURE to do anything - very laid back - but clearly experienced and felt like we were in good hands. He gave us plenty of time and space to look at the car and discuss things between ourselves and let us make the decisions ourselves. We went and visited a couple other dealerships, which besides not really having the vehicle we wanted in comparison, also just felt...different. Colder, not as friendly, very cookie cutter experience. We came back to the Honda Gallery that afternoon, and Anthony worked for an hour or so finding us the best financing for us. He also was really friendly and super informative about financing and answered all of our questions/concerns (he also had an awesome sense of humor, which for such a serious experience of buying a car, was a plus for me!). Again, there was no pressure from him (we had come in with a pre-approved loan) to go with their financing, but he explained everything very clearly and thoroughly - and we asked to see the numbers multiple times, which he happily provided - and in the end it worked in our favor and we went with it. Overall I could not have asked for an easier, nicer, more professional experience than what I received at Honda Gallery. I was completely floored at how good it was, and how awesome all the people were. Not only will I recommend this place to anyone I know, but I'll start my future car purchases here as well for many years to come. Thank you for making this process of buying our first car an amazing one! More
Awesome Experience! Purchasing a car through Honda Gallery was such a great experience! No hassling, no pressure, just excellent Customer Service and Friendly employees! Purchasing a car through Honda Gallery was such a great experience! No hassling, no pressure, just excellent Customer Service and Friendly employees! My salesperson was extremely helpful and knowledgeable! He explained every question we asked thoroughly! Very professional and a pleasure to deal with! Definitely will go back to him next car purchase! More