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Route 128 Honda

Reading, MA

4.3
1,541 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,541 reviews

March 29, 2016

Awesome buying experience I have to say I did not intend leasing a new cr-v. I had 6 payments left so I decided to start shopping around so I decided to go back to Herve. He is More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Melendez in Finance., Junior Rodriguez, Herve Pierre-Louis, Michael Martinez
Mar 31, 2016 -

Route 128 Honda responded

Carla, it was a pleasure to read about your fourth car-buying experience at Honda Gallery. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Herve provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Honda Gallery Team

March 29, 2016

Very Helpful They go the extra mile, everyone is friendly and helpful. and they deliver a beautiful vehicle. I like how the employees work as a team. More

by Laleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis (business dept. not sure of last name), Herve Pierre-Louis, Anthony Sacco
Mar 31, 2016 -

Route 128 Honda responded

Laleen, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. Thank you for your great review! Take care. Best, Honda Gallery Team

March 26, 2016

Absolutely the best. Your dealing with the best there! I bought an accord in 14 brand new and that was a wonderful experience. After a year and a half of just my bad luck, I went looking to trade and upgr More

by StacksMikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud, Nick Haley, Anthony Sacco, Giancarlo "Carlo" Giovannucci, Anthony Denardo
Mar 31, 2016 -

Route 128 Honda responded

Your kind words mean lot to us. We appreciate your feedback and are happy to hear that Anthony was able to meet your needs. At Honda Gallery, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Honda Gallery Team

March 23, 2016

Horrible except for the salesman This dealer,so far has gotten everything wrong. My address, the first payment, a 3 1/2 hour wait, wrong payment, had to call to find out when the car More

by chloe333
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junior Rodriguez, Anthony Sacco, Thomas Morris
March 20, 2016

Great customer service ! This is the second time i lease a vehicle here and i dont regret a thing. The sales rep made sure i got what i wanted and the manager also met my expe More

by Jacky617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Michaud, Herve Pierre-Louis, Michael Martinez
Mar 31, 2016 -

Route 128 Honda responded

Jacky, thank you for your loyalty to our dealership and for taking the time to write this review. It is great to know that our staff's excellent customer service has earned your continued patronage. We aim to turn every person that visits us into a repeat customer. Also, check out our Facebook for exclusive deals. Best, Honda Gallery Team

March 14, 2016

Thank you! Excellent service We had a great experience working with Herve. This was my first car buying experience, and he was friendly, straightforward, helpful, and best of all, More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre-Louis
Mar 16, 2016 -

Route 128 Honda responded

Your kind words mean lot to us, Nate. We appreciate your feedback and are happy to hear that Herve was able to meet your needs. Honda Gallery we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Honda Gallery Team

March 11, 2016

outstanding experience I purchased my second Honda from Honda Gallery this week. I saw the "RATE US" card on Peter's desk and took one early in the process. I thought I wo More

by jakey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez, Anthony Sacco, Peter Dicarlo
Mar 16, 2016 -

Route 128 Honda responded

What an enjoyable review to read! It is reassuring to know Peter provided you with a hassle-free and great shopping experience. Honda Gallery’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Best, Honda Gallery Team

March 08, 2016

Helpful and Informative Great service. From the moment I stepped onto the property I was welcomed and given great information. We started looking and test driving right away More

by ShannonMoulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Denardo
Mar 16, 2016 -

Route 128 Honda responded

Thank you so much for taking the time to write this review, Shannon. I'm very happy to hear about your positive experience. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook page. Best, Honda Gallery Team

March 04, 2016

Easy, friendly, above & beyond service! My partner and I just bought our first ever car together from Honda Gallery (a 2007 Toyota Matrix), and front start to finish this dealership / experi More

by allenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sacco, Giancarlo "Carlo" Giovannucci, Peter Dicarlo
Mar 16, 2016 -

Route 128 Honda responded

What an enjoyable review to read, Allen! It is reassuring to know Carlo, Peter and Anthony provided you with a hassle-free and great shopping experience. Honda Gallery’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Best, Honda Gallery Team

February 23, 2016

Awesome Experience! Purchasing a car through Honda Gallery was such a great experience! No hassling, no pressure, just excellent Customer Service and Friendly employees! More

by Honda Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herve Pierre-Louis
Feb 24, 2016 -

Route 128 Honda responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience. Congratulations on the new purchase! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook page. Best, Honda Gallery Team

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