
Route 128 Honda
Reading, MA
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Very good experience This was my first experience purchasing a vehicle from Honda Gallery after previously only having been there for regular service on my last car. Every This was my first experience purchasing a vehicle from Honda Gallery after previously only having been there for regular service on my last car. Everything was clearly explained in detail through the entire process. When the time comes to purchase my next car, I look forward to working with Honda Gallery again. More
Positive Buying Experience I recently completed the purchase of a used 2013 Honda Accord from Honda Gallery. The sales staff was friendly, professional and knowledgeable. I work I recently completed the purchase of a used 2013 Honda Accord from Honda Gallery. The sales staff was friendly, professional and knowledgeable. I worked with Anthony Denardo who efficiently guided me through the sales process and made it a pleasurable experience. He was very knowledgeable, understanding and focused on my particular needs. Once the sale had been completed, Anthony continued to work with me and helped me to resolve a minor car issue very quickly over the phone. Overall, I had a very pleasant and positive buying experience at Honda Gallery. More
Decietful Sales and Marketing: The old "Bait and Switch" Dear All, Please use extreme caution if dealing with this dealership! They will do and say anything to get you to come down to the dealership. Dear All, Please use extreme caution if dealing with this dealership! They will do and say anything to get you to come down to the dealership. Example, they knowingly keep cars listed on their website and instruct associates to tell you that the car is still available just to ensure they get your contact details and coerce you to come for a visit. The whole time they know that once you arrive they will use the planned excuse that the car you were interested in was "just" sold. I know this as a fact as I found out the actual sale date of a car I was interested had been before I even started negotiation. They only removed the listing because I complained. What a total disrespect of my time and to the idea of transparency and integrity that Honda Gallery claims to uphold. How can you trust a dealership that lies from the onset? Avoid them at all cost! More
Wonderful dealership It was a great experience buying my car from this dealer. People there were nice, patient, and not pushy at all. They are still car salesmen, but the It was a great experience buying my car from this dealer. People there were nice, patient, and not pushy at all. They are still car salesmen, but the best ones that I've ever seen. The guy who served me, Herve, was excellent, very nice and friendly. More
Carlo and team are fantastic! I am a young guy needing to buy a car after mine was breaking down. This was a first time purchase for me and my experience at a couple other dealersh I am a young guy needing to buy a car after mine was breaking down. This was a first time purchase for me and my experience at a couple other dealerships had been quite negative (overly aggressive selling, pressure to buy immediately, and disrespect for personal time constraints just to name a few). I test drove with Brian McCaffrey who was a pleasure; very friendly and easy going. Upon meeting Carlo Giovannucci, the Sales Manager, I was pleasantly surprised to find that the atmosphere of friendliness extended to even the upper echelon in the business. He inquired about a tattoo that I have and took time to talk to me in a personal manner for a bit about growing up in the same area that I did. Overall, my trip to the Honda Gallery was outstanding, I am thankful for the clear explanations that everyone gave me and the honesty they showed throughout the sales process; I am very pleased with 2013 Honda Civic I purchased as well. More
Easy process I've always bought my new Honda cars from this dealership. They have the best service and price without the hassle. I trust them and they always take I've always bought my new Honda cars from this dealership. They have the best service and price without the hassle. I trust them and they always take care of me. More
Robert Giovannucci is the person to see! I had the privilege of purchasing a car with the assistance of Robert Giovannucci, and I have literally never had a more pleasant experience buying a I had the privilege of purchasing a car with the assistance of Robert Giovannucci, and I have literally never had a more pleasant experience buying a car. He is thoroughly knowledgeable about all things Honda, and was patient and helpful as I chose to test drive both the 2015 Fit and the 2015 Civic. I loved both cars, and ultimately chose the Civic as there were wonderful incentives offered, including 1.9% interest. I can not thank Rob enough for his professionalism, his genuine kindness, and his thorough assistance. Many, many thanks to the Honda Gallery and to Mr. Giovannucci! More
informative comfortable helpful experience I walked in the dealership unsure of myself not knowing if I wanted a preowned or new vehicle. I was alone and was low on my self confidence since I I walked in the dealership unsure of myself not knowing if I wanted a preowned or new vehicle. I was alone and was low on my self confidence since I hadn’t bought a car for ten years. However,I was more than pleased to work with Kanita who was very knowledge and she tried to explain about all the new technology and that Honda is known for its reliablilty and safety. She took her time with me and made my confidence so much stronger. After the test drive there was no question as to what I wanted to buy. The following evening my husband came to look at the car I test drove, and she answered all of his questions in a very pleasant and respectful way. She knew exactly what to do to complete the sale and I was more than pleased. She deserves a lot of credit and I am so happy with my new shiny Honda CR-V!!!!!! More
Knowingly selling a lemon Tony and Frank sold me a 2012 Accord which had marginal front brakes and a leaking front tire. They would not fix either, even though I reported it to Tony and Frank sold me a 2012 Accord which had marginal front brakes and a leaking front tire. They would not fix either, even though I reported it to them the same day I purchased it. The car was for my son, whose safety they obviously did not care about. I believe they violated the Lemon Law. It is incomprehensible how this dealership receives such good reviews. More
Awesome experience! Excellent service from everyone especially my sales consultant, Anthony Denardo! He helped me find the car and price that was right for me and walked Excellent service from everyone especially my sales consultant, Anthony Denardo! He helped me find the car and price that was right for me and walked me through the whole experience with ease. He also walked me through all the cars features and how to set up its various snazzy systems. More