
Route 128 Honda
Reading, MA
Filter Reviews by Keyword
By Type
Showing 1,541 reviews
informative comfortable helpful experience I walked in the dealership unsure of myself not knowing if I wanted a preowned or new vehicle. I was alone and was low on my self confidence since I I walked in the dealership unsure of myself not knowing if I wanted a preowned or new vehicle. I was alone and was low on my self confidence since I hadn’t bought a car for ten years. However,I was more than pleased to work with Kanita who was very knowledge and she tried to explain about all the new technology and that Honda is known for its reliablilty and safety. She took her time with me and made my confidence so much stronger. After the test drive there was no question as to what I wanted to buy. The following evening my husband came to look at the car I test drove, and she answered all of his questions in a very pleasant and respectful way. She knew exactly what to do to complete the sale and I was more than pleased. She deserves a lot of credit and I am so happy with my new shiny Honda CR-V!!!!!! More
Knowingly selling a lemon Tony and Frank sold me a 2012 Accord which had marginal front brakes and a leaking front tire. They would not fix either, even though I reported it to Tony and Frank sold me a 2012 Accord which had marginal front brakes and a leaking front tire. They would not fix either, even though I reported it to them the same day I purchased it. The car was for my son, whose safety they obviously did not care about. I believe they violated the Lemon Law. It is incomprehensible how this dealership receives such good reviews. More
Awesome experience! Excellent service from everyone especially my sales consultant, Anthony Denardo! He helped me find the car and price that was right for me and walked Excellent service from everyone especially my sales consultant, Anthony Denardo! He helped me find the car and price that was right for me and walked me through the whole experience with ease. He also walked me through all the cars features and how to set up its various snazzy systems. More
Outstanding Customer Service I recently just bought my 5th Honda, and the last 4 have been from this dealership. I worked with a sales associate named Junior and the GM Frank. I recently just bought my 5th Honda, and the last 4 have been from this dealership. I worked with a sales associate named Junior and the GM Frank. The experience was fantastic. The entire process from start to finish including the test drive was under an hour and a half. No back and forth with a dozen different sales tactics. No waiting for Junior to go "talk to his boss." The GM came right to the table, and we worked out a deal in about 10 minutes! Later while working out the financing with Steve he was a able to find a way for me to further lower my payment, Needless to say... I like that man. Everyone I encountered was professional and kind. I have been loyal to this dealership, and I feel they have been loyal to me as well. I feel I was given a great deal on the purchase price of my new Honda Pilot, and would highly recommend working with this dealership to anyone! More
exceeded expectations My payments were so much lower than anticipated and they helped every step of the way, not to mention the awesome deal I got on the car too! I 100% re My payments were so much lower than anticipated and they helped every step of the way, not to mention the awesome deal I got on the car too! I 100% recommend using this dealership, Anthony Denardo was a great sales rep and I couldn't have asked for a better experience. More
Superior Customer Service and Pleasurable Experience I met with both Robert Gionannucci and Anthony Denardo in my search for a Honda CRV on separate occasions. Both sales consultants were no pressure and I met with both Robert Gionannucci and Anthony Denardo in my search for a Honda CRV on separate occasions. Both sales consultants were no pressure and explained all the wonderful features of the Honda CRV. I went to several other dealerships and Honda Gallery surpasses other dealerships in their superior customer service. I love my new SUV and would highly recommend this dealership to all my friends. More
Terrific Service From walking onto the dealership lot through signing all the paperwork, Herve was terrific to work with. He was extremely professional and very person From walking onto the dealership lot through signing all the paperwork, Herve was terrific to work with. He was extremely professional and very personable and it felt like he was just not trying to sell you any car but one that fit your needs and budget. I would highly recommend him if you're near the area and are looking to buy a quality Honda brand! More
Great Experience This was by far the best car buying experience that I have ever had. Junior and Tigran were very professional, honest, and straight forward. I highly This was by far the best car buying experience that I have ever had. Junior and Tigran were very professional, honest, and straight forward. I highly recommend any one who wants to buy a Honda to visit Honda Gallery! More
Warm, professional, straightforward and patient I just purchased a Honda HRV, new, and was pleased with the whole experience. I called ahead to test drive and, while the car was already out when I a I just purchased a Honda HRV, new, and was pleased with the whole experience. I called ahead to test drive and, while the car was already out when I arrived, Junior was super pleasant and easy to talk to. At the time, I hadn't fully decided on the HRV and Junior was able to answer all my questions about other cars, comparisons, etc. He felt like a knowledgeable resource. After the test drive Junior and I talked price - he was straightforward and respectful of my budget. David and I haggled a bit further on details (painless) and settled on a fair price and a good trade in value on my current Honda. Once everything was signed Junior walked me through everything in the car, how to use stuff, features, etc. SUPER helpful and definitely the fun part. Overall - in and out in four hours and very little of the time was spent just waiting. More
Great service all around! I went to look at a specific car at Honda Gallery and was met by Herve Louis, the best car salesman ever! Herve was warm and professional, answered a I went to look at a specific car at Honda Gallery and was met by Herve Louis, the best car salesman ever! Herve was warm and professional, answered all my questions and made me feel instantly at ease. I left with a Honda CRV and have thoroughly enjoyed my car since -no regrets! Herve called me days later to make sure everything was okay and ensured me I could always call him with any questions. Everyone at Honda Gallery was nice, from the person who called me when I emailed an interest to the finance person to the owner who personally shook my hand. Great experience with wonderful people. More