Route 128 Honda

Outstanding Customer Service I recently just bought my 5th Honda, and the last 4 have been from this dealership. I worked with a sales associate named Junior and the GM Frank. I recently just bought my 5th Honda, and the last 4 have been from this dealership. I worked with a sales associate named Junior and the GM Frank. The experience was fantastic. The entire process from start to finish including the test drive was under an hour and a half. No back and forth with a dozen different sales tactics. No waiting for Junior to go "talk to his boss." The GM came right to the table, and we worked out a deal in about 10 minutes! Later while working out the financing with Steve he was a able to find a way for me to further lower my payment, Needless to say... I like that man. Everyone I encountered was professional and kind. I have been loyal to this dealership, and I feel they have been loyal to me as well. I feel I was given a great deal on the purchase price of my new Honda Pilot, and would highly recommend working with this dealership to anyone! More

exceeded expectations My payments were so much lower than anticipated and they helped every step of the way, not to mention the awesome deal I got on the car too! I 100% re My payments were so much lower than anticipated and they helped every step of the way, not to mention the awesome deal I got on the car too! I 100% recommend using this dealership, Anthony Denardo was a great sales rep and I couldn't have asked for a better experience. More

Superior Customer Service and Pleasurable Experience I met with both Robert Gionannucci and Anthony Denardo in my search for a Honda CRV on separate occasions. Both sales consultants were no pressure and I met with both Robert Gionannucci and Anthony Denardo in my search for a Honda CRV on separate occasions. Both sales consultants were no pressure and explained all the wonderful features of the Honda CRV. I went to several other dealerships and Honda Gallery surpasses other dealerships in their superior customer service. I love my new SUV and would highly recommend this dealership to all my friends. More

Terrific Service From walking onto the dealership lot through signing all the paperwork, Herve was terrific to work with. He was extremely professional and very person From walking onto the dealership lot through signing all the paperwork, Herve was terrific to work with. He was extremely professional and very personable and it felt like he was just not trying to sell you any car but one that fit your needs and budget. I would highly recommend him if you're near the area and are looking to buy a quality Honda brand! More

Great Experience This was by far the best car buying experience that I have ever had. Junior and Tigran were very professional, honest, and straight forward. I highly This was by far the best car buying experience that I have ever had. Junior and Tigran were very professional, honest, and straight forward. I highly recommend any one who wants to buy a Honda to visit Honda Gallery! More

Warm, professional, straightforward and patient I just purchased a Honda HRV, new, and was pleased with the whole experience. I called ahead to test drive and, while the car was already out when I a I just purchased a Honda HRV, new, and was pleased with the whole experience. I called ahead to test drive and, while the car was already out when I arrived, Junior was super pleasant and easy to talk to. At the time, I hadn't fully decided on the HRV and Junior was able to answer all my questions about other cars, comparisons, etc. He felt like a knowledgeable resource. After the test drive Junior and I talked price - he was straightforward and respectful of my budget. David and I haggled a bit further on details (painless) and settled on a fair price and a good trade in value on my current Honda. Once everything was signed Junior walked me through everything in the car, how to use stuff, features, etc. SUPER helpful and definitely the fun part. Overall - in and out in four hours and very little of the time was spent just waiting. More

Great service all around! I went to look at a specific car at Honda Gallery and was met by Herve Louis, the best car salesman ever! Herve was warm and professional, answered a I went to look at a specific car at Honda Gallery and was met by Herve Louis, the best car salesman ever! Herve was warm and professional, answered all my questions and made me feel instantly at ease. I left with a Honda CRV and have thoroughly enjoyed my car since -no regrets! Herve called me days later to make sure everything was okay and ensured me I could always call him with any questions. Everyone at Honda Gallery was nice, from the person who called me when I emailed an interest to the finance person to the owner who personally shook my hand. Great experience with wonderful people. More

Exceeds Expectations!! Herve Pierre Louis exceeded my expectations when it came to customer service and purchasing a new car. Herve has a warm, calm, and personable demeanor Herve Pierre Louis exceeded my expectations when it came to customer service and purchasing a new car. Herve has a warm, calm, and personable demeanor. He is a great listener, and he is very easy to talk to. Herve made purchasing my first new car a fun experience in a relaxed environment. He was committed to excellence in customer service in all respects. I am now in my dream car: a 2015 Honda Fit Ex. Previously, I had been driving a rental vehicle. When I needed to return the rental car, Herve went so far as to drive me to Cambridge and then back to Honda Gallery. Excellent customer service: exceeded my expectations. The managers were equally dedicated to customer satisfaction. Thank you!! More

Bought 2 cars and getting ready for the 3rd one I lease the cars most of time and I have been to all big dealers but never was happy with the car buying experience until I bought my first Honda at R I lease the cars most of time and I have been to all big dealers but never was happy with the car buying experience until I bought my first Honda at Reading Galley. Herve Pierre made it extremely easy and simple. He was very patient and transparent thru out the process. I bought/leased two cars with him in last 3.5 years and abt to lease an other one in couple of weeks. More

Excellent rapport with sales person Herve Pierre Louis was a wonderful sales person who made it extremely easy to purchase my new Accord Ex-L v6. I like sales people who do not try to m Herve Pierre Louis was a wonderful sales person who made it extremely easy to purchase my new Accord Ex-L v6. I like sales people who do not try to make it difficult to purchase a vehicle. I knew my initial cost of the new vehicle and exactly how much my trade in was worth. This mades it a much easier transaction for everyone involved. Not knowing specifics is a sure recipe for catastrophe. Like I said Herve was wonderful and so were the other members of the Honda sales force. This was the second time I have had a very straightforward and easy time in purchasing a vehicle at Honda Gallery. Not to mention the service has always been first class for my last Honda which I traded in. Good luck to all of you, my suggestion is to see Herve and enjoy an outstanding buying experience. Steve Livingston More