Route 128 Honda

Exceeds Expectations!! Herve Pierre Louis exceeded my expectations when it came to customer service and purchasing a new car. Herve has a warm, calm, and personable demeanor Herve Pierre Louis exceeded my expectations when it came to customer service and purchasing a new car. Herve has a warm, calm, and personable demeanor. He is a great listener, and he is very easy to talk to. Herve made purchasing my first new car a fun experience in a relaxed environment. He was committed to excellence in customer service in all respects. I am now in my dream car: a 2015 Honda Fit Ex. Previously, I had been driving a rental vehicle. When I needed to return the rental car, Herve went so far as to drive me to Cambridge and then back to Honda Gallery. Excellent customer service: exceeded my expectations. The managers were equally dedicated to customer satisfaction. Thank you!! More

Bought 2 cars and getting ready for the 3rd one I lease the cars most of time and I have been to all big dealers but never was happy with the car buying experience until I bought my first Honda at R I lease the cars most of time and I have been to all big dealers but never was happy with the car buying experience until I bought my first Honda at Reading Galley. Herve Pierre made it extremely easy and simple. He was very patient and transparent thru out the process. I bought/leased two cars with him in last 3.5 years and abt to lease an other one in couple of weeks. More

Excellent rapport with sales person Herve Pierre Louis was a wonderful sales person who made it extremely easy to purchase my new Accord Ex-L v6. I like sales people who do not try to m Herve Pierre Louis was a wonderful sales person who made it extremely easy to purchase my new Accord Ex-L v6. I like sales people who do not try to make it difficult to purchase a vehicle. I knew my initial cost of the new vehicle and exactly how much my trade in was worth. This mades it a much easier transaction for everyone involved. Not knowing specifics is a sure recipe for catastrophe. Like I said Herve was wonderful and so were the other members of the Honda sales force. This was the second time I have had a very straightforward and easy time in purchasing a vehicle at Honda Gallery. Not to mention the service has always been first class for my last Honda which I traded in. Good luck to all of you, my suggestion is to see Herve and enjoy an outstanding buying experience. Steve Livingston More

Buying a car could not have been easier! What a pleasure it was to meet the sales person, Anthony DiNardo and the sales manager, Tigran Airapetian. Working as a team, we bought two cars with What a pleasure it was to meet the sales person, Anthony DiNardo and the sales manager, Tigran Airapetian. Working as a team, we bought two cars with ease, and within our budget, without the stress. I highly recommend this dearlership. More

My highest recommendation! Herve was the best salesperson I have ever encountered. He was professional, knowledgeable and trustworthy. He followed through on every request we ma Herve was the best salesperson I have ever encountered. He was professional, knowledgeable and trustworthy. He followed through on every request we made. We couldn't have a had a better experience buying out Honda FIt and will recommend him to anyone who needs a car. The dealership was amazing, too. The manager, just everyone! More

Top Professional Service with Junior and Anthony!!!! This is my second purchase in 2.5 years and both times have worked with Junior Rodriguez. First and foremost Junior is a gentlemen, ultimate professi This is my second purchase in 2.5 years and both times have worked with Junior Rodriguez. First and foremost Junior is a gentlemen, ultimate professional and goes above and beyond to make you feel comfortable in your choice of the vehicle you are purchasing. Junior listens to your needs and what your budget is, no BS and no big sales pitch with him, I can't say enough about Junior, Honda is lucky to have such a dedicated professional who cares about his clients. I purchased a 2015 Nissan Ultima and could not be happier, I should also acknowledge that I have been back twice for a refresher on how to use the electronics and Junior has availed himself in helping me both times with patience and explanations no matter how long it took, Junior also has a wonderful sense of humor. Anthony Sacco made the finance seamless, outgoing, great personality and he ensures that you understand all the paperwork you are signing. Again big KUDOS to another fine employee who takes the time to converse with you while you are waiting and made me feel like I've known him forever, a pleasure to work with. I've been there 4 times this week and also would like to acknowledge other members of the sales team. I'm sorry I do not know there names, but when I walk in the door-recognizing me from my visits this week, they have all been pleasant, engaged in conversation and have asked how am doing and how I like my new car. I'd also like to acknowledge Peter DiCarlo for his help. Great team work! For all of the above this will always be my go to for a car and would without hesitation recommend this dealership to anyone looking for a car. More

A great place to get a car! We worked with Herve Pierre-Louis. . . he was fantastic trustworthy, knowledgeable and friendly. We'd recommend this dealership for a Honda, and mak We worked with Herve Pierre-Louis. . . he was fantastic trustworthy, knowledgeable and friendly. We'd recommend this dealership for a Honda, and make sure you ask for Herve.. More

Great experience with Junior, Carlo and Anthony at HG I returned to Honda Gallery after purchasing a vehicle last year because I was very happy with Anthony Sacco in finance, he was thorough and helpful. I returned to Honda Gallery after purchasing a vehicle last year because I was very happy with Anthony Sacco in finance, he was thorough and helpful. We are now expecting a child and we needed to trade our 2-door accord in for a more family friendly vehicle. I had the pleasure of working with Junior, Carlo and Anthony in financing. Junior was wonderful, he listened to what I wanted and respected my budget limit. After listening to my needs he brought Carlo over to give me more options within my budget that I otherwise would not have known about. Once a decision on a vehicle was made, I was brought into Anthony's office where again, he was extremely pleasant and he went over all the paperwork with me in full to ensure I understood all the jargon. The end result, I left with a CR-V that is going to meet the needs of my growing family and I couldn't have been more pleased. From start to finish, Junior, Carlo and Anthony were wonderful. There was no typical salesman BS and it was greatly appreciated. I will certainly buy my next Honda from Honda Gallery. More

100% positive experience I can’t say enough good things about Honda Gallery! I went there to buy my first car and was a little nervous about potential pressure / sleaziness f I can’t say enough good things about Honda Gallery! I went there to buy my first car and was a little nervous about potential pressure / sleaziness from car dealerships in general. They were awesome! They cared about me, and finding me the right car at the right price. Extremely knowledgeable and helpful, the staff made me feel welcome and respected. I initially worked with Brian M, who was very interested in learning about what I was looking for in a car – likes, dislikes, etc. He listened and made suggestions and I really enjoyed working with him. Due to scheduling constraints on my end, on my next visit (to test drive a different model Civic) I worked with Junior, who was amazing as well. He went out of his way to treat me like a valued customer, including going above and beyond to help me find the car that was right for me – somehow he made the whole process very smooth and downright fun. When I went back to pick up the car he sat in it with me, walking me through all the features (Bluetooth, music, voice calling, synching to my phone, backup and side camera, etc.) with an amazing amount of patience and excitement in showing me how the car matched up with my original needs and preferences. Anthony was very helpful in walking me through the finances and various warranty options, and Frank the owner is a great guy with integrity – not what I would expect to find (no offense)! When it came time to pick up the car the paperwork was 100% ready for me to sign – I think it took about 10 minutes, if that. Before I left, a manager came over to thank me for my purchase and to see if there was anything they could have done to have made my experience even more positive. I couldn’t think of a single thing, and THAT is saying something! Overall I would highly recommend this dealership, and in fact I already have, to a coworker. More

Fantastic experience with Herve at Honda Gallery If you are looking for a great car buying/leasing experience I highly recommend seeking out Herve at Honda Gallery in Reading, MA. My experience was If you are looking for a great car buying/leasing experience I highly recommend seeking out Herve at Honda Gallery in Reading, MA. My experience was smooth, easy, and fair from start to finish. It is without reservation that I highly recommend this dealership, and specially my client advisor, Herve Pierre-Louis! More