Route 128 Honda

Going the extra miles. I think it is quite normal to have a healthy amount of apprehension when purchasing a used vehicle. I was searching for a very specific vehicle and wa I think it is quite normal to have a healthy amount of apprehension when purchasing a used vehicle. I was searching for a very specific vehicle and was forced to go out of my state in order to locate it. Using various online tools I found a modest list of trucks to look at in Massachusetts and New hampshire. The Honda Gallery had a vehicle at the top of my list. While the miles on this Honda Ridgeline were a little higher the price was far below blue book and the car fax was very clean. I was not disappointed. Peter Dicarlo, my salesman, was very helpful and upfront with me. The truck has very few flaws and was in great condition. The price was so low I would not even negotiate on the price with Carlo the used car manager. Frankly it would have been poor taste considering the truck was priced over $3,000 below book and in near perfect condition. However I did ask to have new tires installed which they readily agreed to. After the deal was wrapped up I was passed off to the business manager for all the paperwork. One of the issues that was a bit more complicated was that I was out of state and the truck would not be ready until the following day. Instead of having me drive back down from Maine they offered to have the truck delivered the following day at no cost. This is where the story gets interesting and they have won my business long term. The following day a gentleman arrived with the truck. He was a bit older and I I could tell he was ready to get on the road back home. He delivered the truck right to my town office so I could get the registration done. He was very freindly, professional as well as patient and I wanted to get him on his way home. Consequently, I failed to walk around the truck before he left. A short time later I found that there was some significant damage on the right rear bumper. I contacted the driver who was not aware of the damage, so I contacted Peter who told me not to worry about it and he would have Carlo contact me. While that made me feel better I did worry about it, knowing I had no way to prove that I did not do the damage myself. After some coordination with Carlo, my wife delivered the truck to them prior to a business trip a couple of weeks later. They had the repairs done while she was gone and the truck detailed and gassed up by the time she returned returned a few days later. The truck looks perfect and the work is first class. It would have been easy for them to walk away from this problem. I was not local, any sales they may have lost from my experience would be minimal. Regardless they did the right thing without hesitation. This dealership, Carlo and Peter are all class and I will certainly make the drive from Maine for my next vehicle. I strongly encourage youto do the same. Thanks for making what could have justifiably been a major pain into a pleasant experience I am anxious to share. More

My wife and I went to Honda Gallery to test drive a Honda Accord. We have had Toyota Camry's for many years but based on the reviews of the redesigned Accord we decided to see for ourselves how good it was. Accord. We have had Toyota Camry's for many years but based on the reviews of the redesigned Accord we decided to see for ourselves how good it was. Pierre Louis was the salesperson who reviewed the car and took us for the test drive. We explained to him that if we decided to purchase the Accord we would give him the opportunity to sell us the car before we sent out emails for pricing to other Honda dealers. He thanked us for the opportunity. After test driving the Camry and doing a second test drive with Herve, we sent an email with the price we wanted to pay based on our pricing research of the Accord. We were able to agree on the pricing and purchased the car. Throughout this whole buying experience Herve listened to us and aligned his selling approach with our buying approach. In our experience a unique situation when buying a car. Junior Rodriguez, the business manager, at the request of Herve, also aligned his approach to our wishes. More

I've been to many dealerships over the last 30 years and found Honda Gallery as my top choice for cars. Sully is a top salesman. He made us feel part of the Gallery family. To be totally honest the full and found Honda Gallery as my top choice for cars. Sully is a top salesman. He made us feel part of the Gallery family. To be totally honest the full staff at Honda Gallery made both of us happy. More

Carlo and Sully were fantastic in providing clear and Carlo and Sully were fantastic in providing clear and concise pricing information and the paperwork process was seemless. Great experience from sta Carlo and Sully were fantastic in providing clear and concise pricing information and the paperwork process was seemless. Great experience from start to finish! I'll recommend the Honda Gallery to anyone. More

Every time my family has our honda's serviced, Leah Blackler is always so friendly and knowledgable. We always look forward to catching up with her for a few minutes when we come in! This past visit, w Blackler is always so friendly and knowledgable. We always look forward to catching up with her for a few minutes when we come in! This past visit, we were there to re-lease our CR-V as well and had the good fortune of working with Herve, who was great!! His calm demeanor and vast knowledge helped us glide through what is normally a stressful process stress-free. We will definitely be back to work with Herve again! Thank you for another great experience! More

I had only positive experience throughout the entire purchase process of my new Honda, starting with the internet department and ending with the sales. Highly recommend Honda Gallery! purchase process of my new Honda, starting with the internet department and ending with the sales. Highly recommend Honda Gallery! More

This is the second car I've leased through Honda Gallery and the experience was excellent. Brian was very helpful and the process was smooth and quick. Gallery and the experience was excellent. Brian was very helpful and the process was smooth and quick. More

I give these guys a 5 STAR rating through and through. To be honest I was tired after working a long day and irritable and visit the Honda Gallery dealership after work. My wife wanted to trade her vehicle i be honest I was tired after working a long day and irritable and visit the Honda Gallery dealership after work. My wife wanted to trade her vehicle in for something more accommodating for her particular needs and I could have cared less if we made the deal that night or not. My sales associate was Herve and he was really cool even though I came off short. He was a really great guy to work with and he ensured me and my family (wife and kids were there) were all comfortable while he and I worked out the deal. I also met with Nick, the finance manager and he also was great to work with. I got the vibe that these guys were just real people doing business...NOT 'pretend to be nice' people just for the sake of a sale. After I traded my wife's car in and bought the new one, Herve delivered it to me the next day. The car came with a full tank of fuel, it was cleaned inside and out, and Herve continued to be excellent. Bottom Line: Outstanding service, a great price for the car, and I highly, HIGHLY recommend these guys! More

My husband and I felt that we were well taken care of starting with the very first phone call to this dealership. We have leased a new Honda and we will definitely return to Honda Gallery in three years starting with the very first phone call to this dealership. We have leased a new Honda and we will definitely return to Honda Gallery in three years to continue our relationship with this dealer. More

The staff was friendly and professional and helpful. Hervey especially was very responsive. Tigran also spoke with us and as the General Sales Manager he was helpful. Overall a positive experience. Hervey especially was very responsive. Tigran also spoke with us and as the General Sales Manager he was helpful. Overall a positive experience. More