
Route 128 Honda
Reading, MA
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purchased a new honda accord EX-L. work with Frank, Tigrun and Rob was sales person. Rob is great, friendly knowlegable and honest. I had great pricing on the car purchased and a very fair trade value Tigrun and Rob was sales person. Rob is great, friendly knowlegable and honest. I had great pricing on the car purchased and a very fair trade value my car. I highly recommend Rob and honda gallery if you are in the market for a Honda. More
My experience working with Giancarlo was great! He absolutely answered all of my questions and worked very hard to get me into my honda accord! I couldn't be happier with my purchase! absolutely answered all of my questions and worked very hard to get me into my honda accord! I couldn't be happier with my purchase! More
Herve and Tigran were outstanding--knowledge, service, courtesy and professioanalism They turned me back to Honda, which is my fourth Accord and I keep them for 7 years! Talk about loyalty BUT since m courtesy and professioanalism They turned me back to Honda, which is my fourth Accord and I keep them for 7 years! Talk about loyalty BUT since my kids are through school and my mortgage is paid off, I looked hard at "moving up" to a "luxury car" I researched, checked out You Tube reviews and drove Audi, BMW and Mercedes. Then I walked into Honda Gallery and was reminded what a great car and value the Accord is and what a pleasure it is to deal with highly professional no pressure salespersons. I did buy the V6 Coupe. What a car! It has more technology than the luxury cars I drove (I was comparing it to the Audi 4, the BMW 3 series and the MB CLA) The camera in the right side mirror that displays on the big screen the lane on the right side is amazing and is the only one of its kind. The fit, finish, standard features, and efficiency are top notch. Herve was the best. His skill and welcoming personality is a winning combination. He never pressured me but let the car sell itself but he had all the answers and was so pleasant to deal with. I had a few special requests because I wanted some work done on my 2005 Accord which I am giving to one of my grandkids. I wanted it inspected, detailed and checked. Tigran closed the deal for me when he said, "We'll have that car (already in very good shape) looking like new and I will make sure the price is right. He came through,, including delivering it to my daughter's driveway for me! And the old Accord looks almost as good as the new one. I am a big fan and have spread the word. More
I purchased a Honda Ridgeline on 2/9/14 from Honda Gallery in Reading MA my sales associate was Matt Peterson who was very helpfull in answering all the question i had. I would recommend Honda Gallery Gallery in Reading MA my sales associate was Matt Peterson who was very helpfull in answering all the question i had. I would recommend Honda Gallery and Matt to all my friends who are looking for a Honda. More
Friendly greeting when entering the dealership. Showroom is well laid out, bright and welcoming. Herve (sales person), Junior (Finance) and Frank (Manager) were all very friendly and attentive to my needs / is well laid out, bright and welcoming. Herve (sales person), Junior (Finance) and Frank (Manager) were all very friendly and attentive to my needs / wants. Herve explained and showed me the different models and options available, without pushing me in one direction or another. I went for the CRV EX-L with Navigation. An offer was made on the selected vehicle and accepted without all the drama. I did have one small question when completing the paperwork with Junior. Junior immediately told me to stand by one second while he went to get Frank the manager. Within 5 scones, Frank cleared up the question, asked me several times if I was satisfied, and all was done. The new vehicle was ready for pick up when promised. Herve made sure he went over all the features and options of the car before I left the lot. Herve made me promise to return to fill up the tank again, as the gas gauge was not quite pegged out. (I think it was shy 1/2 gallon.) Herve followed up with a phone call the next day to insure we were happy with the car, followed up by a thank-you card in the mail the next day. I have purchased many cars in the past. This was by far one of the best car buying experiences I have had. I would definitely recommend this dealership. More
Just a great experience no pressure all around good people ! I would recommend Herve and this dealership to my friends and family Thank You ! Terry Brown people ! I would recommend Herve and this dealership to my friends and family Thank You ! Terry Brown More
I decided to buy a new car and compared the Honda Accord to the Mazda6. The salesman, Erick, was exactly what I wanted, not pushy just helpful. He was respectful of my time and got me a fair number on my tr to the Mazda6. The salesman, Erick, was exactly what I wanted, not pushy just helpful. He was respectful of my time and got me a fair number on my trade quickly. I came back after checking out the Mazda, having decided to buy the Accord. The paperwork was quick and painless. Also, Carlos was fast getting us to a final number that I was comfortable with. More
Sully was very friendly and easy to get in contact with. He really helped smooth out the process of getting a new car and did the best he could do at all times. Sully collected the required information need He really helped smooth out the process of getting a new car and did the best he could do at all times. Sully collected the required information needed via phone in order to speed up the process in the evening when signing forms. We saw Junior to go over all the paperwork and sign, he was also very friendly and approachable. More
I write this review as a follow-up to our experience at Honda Gallery. After we purchased a Honda CR-V, we soon discovered issues with our tires and had to replace them at our own cost. We then told Honda Honda Gallery. After we purchased a Honda CR-V, we soon discovered issues with our tires and had to replace them at our own cost. We then told Honda Gallery about our concerns and Tigran worked with us to reach an amicable agreement to repay us for our inconvenience. We would consider Honda Gallery for the next time we need a new car because they do show a commitment to good customer service. More
Hi Honda, Gail and I would like to say thank you to Brian Sullivan and his manager Frank McLaughlin for their expert knowledge of pleasing a custumer such as my wife and I looking to upgrade our positi Brian Sullivan and his manager Frank McLaughlin for their expert knowledge of pleasing a custumer such as my wife and I looking to upgrade our position from a 2003 Honda CRV. Our introduction was very comforting meeting Brian Sullivan as our sales representative. Brian proceded in a very positive direction, introducing us to a 2011 Honda CRV, with no pressure of a sale. The pleasure was ours to enjoy reaching an agreed price that was affordable to us, which was excepted by Frank McLaughlin (manager), to move forward and purchase a newer vehicle and also be offered a fair market value toward our Honda 2003 CRV as a trade-in. Thank You, Gail and Rich Rivers More