Route 128 Honda

I write this review as a follow-up to our experience at Honda Gallery. After we purchased a Honda CR-V, we soon discovered issues with our tires and had to replace them at our own cost. We then told Honda Honda Gallery. After we purchased a Honda CR-V, we soon discovered issues with our tires and had to replace them at our own cost. We then told Honda Gallery about our concerns and Tigran worked with us to reach an amicable agreement to repay us for our inconvenience. We would consider Honda Gallery for the next time we need a new car because they do show a commitment to good customer service. More

Hi Honda, Gail and I would like to say thank you to Brian Sullivan and his manager Frank McLaughlin for their expert knowledge of pleasing a custumer such as my wife and I looking to upgrade our positi Brian Sullivan and his manager Frank McLaughlin for their expert knowledge of pleasing a custumer such as my wife and I looking to upgrade our position from a 2003 Honda CRV. Our introduction was very comforting meeting Brian Sullivan as our sales representative. Brian proceded in a very positive direction, introducing us to a 2011 Honda CRV, with no pressure of a sale. The pleasure was ours to enjoy reaching an agreed price that was affordable to us, which was excepted by Frank McLaughlin (manager), to move forward and purchase a newer vehicle and also be offered a fair market value toward our Honda 2003 CRV as a trade-in. Thank You, Gail and Rich Rivers More

My overall experience with Honda Gallery, espcially with client specialist Brian (Sully) Sullivan was perfect! He was honest, knowledgeable, direct, and did not pressure me at all to get into my new 2014 H client specialist Brian (Sully) Sullivan was perfect! He was honest, knowledgeable, direct, and did not pressure me at all to get into my new 2014 Honda CRV. "No pressure" sales guys are the best, and Sully fits the mold. He was quick and responsive to all of my concerns - even before I had a chance to express them. Brian was able to not only get the exact color car (and more importantly the price) I wanted, but he delivered all of this in the shortest amount of time. A lot of dealers will close the deal and push you out of the shop once the dotted line is signed, but even after everything was said and done, Brian took the time to show me the ins and outs of the car no matter how many questions I asked. I would recommend Sully in a second. His personality and his charm made the whole car buying experience a lot of fun. No headaches with this purchase, and I owe that all to him and his team. More

This was our first purchase from Honda Gallery and we were working with another dealership up until our visit. The level of service, attention to detail and the product knowledge demonstrated by Brian S were working with another dealership up until our visit. The level of service, attention to detail and the product knowledge demonstrated by Brian Sullivan was outstanding. We appreciated his assistance in finalizing our selection of the model car, which was not certain when we met him. It was the Internet pricing that got us in to the dealer, but it was the salesman's personality and personal attention and his product knowledge that sealed the deal. The GM was great. The entire experience was far above expectations and we will be certain to do business with this dealership for our next purchase and we will tell our friends of our positive experience. Thanks to the sales team at Gallery! More

Very easy to deal with. Both Brian Sullivan and Frank McLaughlin satisfied my needs. Working with Junior was quick and to the point. It was the shortest time I have ever spent in Finance. McLaughlin satisfied my needs. Working with Junior was quick and to the point. It was the shortest time I have ever spent in Finance. More

Mr. Marcello and Mr. McLaughlin contributed to a very pleasant and professional experience. Considerate, prompt, world class service, responsive, congenial, exceptional attention-to-detail are the adjec pleasant and professional experience. Considerate, prompt, world class service, responsive, congenial, exceptional attention-to-detail are the adjectives I apply to my experience in trading in my previous vehicle and purchasing a new one. Very courteous and diplomatic. Mr. Marcello is a great Honda Ambassador to walk in clients and long term clients such as my family and I would highly recommend him to colleagues and acquaintances. Mr. McLaughlin is the seasoned professional who takes the time and personal touch to thank clients for their business and exudes the sincerity and responsive that makes him the reason the Honda Gallery is the success that it is. On a scale of 1 to 10 I would rate my experience an 80. Please acknowledge and reward those two gentlemen with the appropriate compensation. They are great representatives of the Honda organization. Kind Regards, Patricia Dolan Neil More

Brian Sullivan (Sully) was great. Absolutely no pressure. Sully couldn't do enough for me. He was fun, yet knowledgeable. He got me into the perfect car for me even though I was there looking at pressure. Sully couldn't do enough for me. He was fun, yet knowledgeable. He got me into the perfect car for me even though I was there looking at something else. He made the transactions "painless". This was one of the happiest car buying experiences I ever had. I will certainly seek out Sully for my next car. He was efficient, quick and took care of lots of little details. He was especilly nice to three generations of my family, and they eren't buying anything. More

My family gets all of their cars from honda Gallery and everyone has always had a great experience. I knew that when I was looking for another car, it would be the first place I would go. It turned out to everyone has always had a great experience. I knew that when I was looking for another car, it would be the first place I would go. It turned out to be the last! The service was excellent and I would absolutely recommend going to Honda Gallery as the first and last place to buy a new or used car! More

Arthur was a knowable salesperson He asked the right questions for me too make the right choice on selecting a new Honda. Frank the Sales Manager was easy going and eager to make a deal that would plea questions for me too make the right choice on selecting a new Honda. Frank the Sales Manager was easy going and eager to make a deal that would please me as a returning customer. Junior completed the finance paperwork in fast and complete process. I would be happy to send a friend or family to Honda Gallery More

We purchased a 2012 Honda Civic that we saw in a online ad. Herve answered all our questions and provided detailed history and other important information about the car. He was a pleasure to work with th ad. Herve answered all our questions and provided detailed history and other important information about the car. He was a pleasure to work with throughout the entire process. He made sure the vehicle was ready as promised when we were scheduled to pick it up and took care of a minor issue with one of the hubcaps. Junior was efficient with the finance process and got us a great rate on the loan. He was also a pleasure to work with. More