
Route 128 Honda
Reading, MA
Filter Reviews by Keyword
By Type
Showing 1,538 reviews
Herve was helpful, friendly, and really worked on our behalf to find a proper vehicle for my cousin (who speaks little English). Given the complexity of paperwork, trying to find something for my cousin behalf to find a proper vehicle for my cousin (who speaks little English). Given the complexity of paperwork, trying to find something for my cousin, and juggling multiple schedules, Herve really went the extra mile to work around our schedules and needs. I actually felt bad for the number of times I went back and forth with him trying to coordinate, but he always called back when he said he would and I never sensed a single complaint. We really appreciated all his efforts on top of his professionalism and friendliness throughout. I work in an industry where how you serve customers differentiates the excellent from the good, and Herve was excellent. He was consistent and never missed a beat in his help towards us - fantastic. Carlo was helpful in working with us to find a car with a realistic price point and was straightforward and no-nonsense - all good things and it made our decisions easier and respected the time of all parties involved. Junior got us in and out and despite being busy with a full load of customers, he was also willing to fit us into schedules (due to my/our time crunch and lack of availability) and was informative as we were trying to figure out some aspects of registration particular to my cousin being an international student. My cousin absolutely loves the pre-owned Honda, was happy with the price, and our entire experience affirms that we made the right choice in doing business with the Honda Gallery. Everyone appeared to work as a team and we're happy we didn't need to go anywhere else! More
This is my second car from here this year and I had a great experience and also would recommend some of my friends to go down to here when they are ready to buy another car great experience and also would recommend some of my friends to go down to here when they are ready to buy another car More
Great experience, Sully was great. All of the staff was very friendly and willing to help us any way they could. Junior was also very helpful, and explained our lease fully. Great overall experience. Than very friendly and willing to help us any way they could. Junior was also very helpful, and explained our lease fully. Great overall experience. Thanks again Richard Grava More
My wife and I had a great experience at Honda Gallery from the minute we walked in. There was a very friendly greeter there, and we were able to speak with Cory the manager, who told us about Honda Galle from the minute we walked in. There was a very friendly greeter there, and we were able to speak with Cory the manager, who told us about Honda Gallery. He then introduced us to Rob, who was the best sales consultant I've dealt with when buying a car. His knowledge of the product was second to none, he was able to build a great rapport with my wife and I, and he had a general concern for what we wanted to buy and made sure we were getting the car we were looking for. We also worked a bit with Carlo, who also did a great job helping us get the perfect deal for our budget. Finally, I worked with Anthony in finance who helped explain all the paperwork thoroughly and gave me options for add-ons, but was not pushy at all. I'd recommend Honda Gallery to anyone I know who was looking to purchase a car! More
Everyone was very accommodating and went the 'extra mile' to help me, which was very much appreciated. I would highly recommend the folks at Honda Gallery as well as Herve any time. mile' to help me, which was very much appreciated. I would highly recommend the folks at Honda Gallery as well as Herve any time. More
I loved my experience at the Honda Gallery in Reading!! From the receptionist that you meet, as soon as you walk in, to the timely way that they assign a salesperson to help you with your needs. I had to c From the receptionist that you meet, as soon as you walk in, to the timely way that they assign a salesperson to help you with your needs. I had to come back during my lunchtime to finish off the deal and was concerned that I would not make it back to work within the hour, Junior and Herve had everything ready for me to sign and drive, so I made it back on time!!! I LOVE my 2011 CR-V and I'm very happy with the coverage deals that they were able to work out for me!!! I look forward to continuing my relationship with the Honda Gallery of Reading! Thanks everyone! Cindy Photopoulos More
EXCELLENT experience at the Honda Gallery. I dreaded the thought of purchasing a car through a dealership again due to a past negative experience. Not this time. Purchasing my Honda was a smooth process. F thought of purchasing a car through a dealership again due to a past negative experience. Not this time. Purchasing my Honda was a smooth process. From start to finish. Frank, Brian,and their coworkers were professional, courteous,and very helpful. I will be recommending this company to all my friends and family. More
From the moment I inquired about buying a car on the phone to walking out the door with my new car my experience was exceptional. My sales associate Ryan was just great. He went above and beyond and p phone to walking out the door with my new car my experience was exceptional. My sales associate Ryan was just great. He went above and beyond and provided excellent customer service. Also, Ryan brought over Carlo to go through some numbers and I braced myself because I am very familiar with purchasing cars, and I figured he was going to give my the usual deal of talking numbers and not getting anywhere. But I was pleasantly surprised that that didn't happen. The numbers were provided to me, and our negotiations were smooth and direct. In closing the deal, Anthony Sacco processed the paperwork quickly and accurately (can be a long drawn out process, but it was not this time). I would highly recommend this establishment to anyone who is looking to purchase a new car. I will most definitely go back for my next vehicle. More
Great experience! Matt Petersen was honest and easy to work with and I feel good about the deal. I hope to always by my cars at this dealership. My new car is great too! work with and I feel good about the deal. I hope to always by my cars at this dealership. My new car is great too! More
This is my second purchase from Honda Gallery of Reading and obviously I had a great first experience because I returned for another. I also sent my daughter-in-law to Honda Gallery. This second purchase fa and obviously I had a great first experience because I returned for another. I also sent my daughter-in-law to Honda Gallery. This second purchase far exceeded my expectations. First let me start with Brian "Sully" Sullivan. He's not your typical salesman type but rather your friend that happens to sell cars. I really hate walking into a dealership and have the sales person speak to the person sitting next to me just because he's a guy when I'm the one buying the car. Sully has NEVER done that, he treats me with respect...I like that! He walked me through the whole process and taught me all the bells and whistles. Next was Junior Rodriguez. I love this kid! He's the finance person as well as the added on extras person. He was so pleasant to deal with. He got me the extras I wanted and felt I needed without being pushy (I don't respond well to pushy!). One last thing...I need to give a shout out to Frank McLaughlin too! He is very friendly and makes you feel at home. I'll continue to send friends and family in to see Sully and the rest of the Honda Gallery Crew! I would recommend them highly! More