Route 128 Honda

Frank McLaughlin, General Manager, Thank you Frank Frank McLaughlin, General Manager, Thank you Frank for your professionalism, your dedication, and listening to my expectations and needs (so imp Frank McLaughlin, General Manager, Thank you Frank for your professionalism, your dedication, and listening to my expectations and needs (so important!) Your knowledge about my particular situation, your messages, call, and your friendly personality comforted me through this whole experience (really!) Whenever I visit, you strive to make me happy!!! Brian R. Sullivan, Sales and Leasing Consultant, Thank you Brian (Sully) for your salesmanship and going above and beyond the job. Thank you for your patience and humor, standing in the pouring rain while I made a decision on a color. You are so good at distinguishing this model apposed to that model, this color to that. moon-roof, leather, and wheels (very informative!) When you came to my work to put on the plate, wow!!! Frank and Sully make a great team and these two gentlemen show the highest quality of customer service. Thank you, Cathy Kanode More

Great Experience!!!! Herve is friendly, helpful and a great sales person. I would recommend my friends to Herve should any of them wants a Honda. I love my Honda and am glad to find Honda Gallery. My dau great sales person. I would recommend my friends to Herve should any of them wants a Honda. I love my Honda and am glad to find Honda Gallery. My daughter will be driving soon and we would like to get her a Honda. We will be seeing Herve in the future to help us pick a car for our daughter. More

Traded in a car. Low mileage BMW. Got a very fair price for the trade in. I was happy that I was not lowballed on this piece. The new car had $1,000 taken off of the list price. Excellant. The financing for the trade in. I was happy that I was not lowballed on this piece. The new car had $1,000 taken off of the list price. Excellant. The financing at 1.9% was fantastic. I had a lot of options installed. They were done perfectly! The car is as I wanted. The process was very smooth. Matt was excellant. He answered every question I had. I ended up with an excellant vehicle at a very good price, Matt gave me updates and status of the car all through the process. Would recommend to family and friends. More

Herve did a great job helping my family find our next new car: he listened to what we like in a car and took us out in the car we came to see. We weren't pressured into buying, and we went on our way. We c car: he listened to what we like in a car and took us out in the car we came to see. We weren't pressured into buying, and we went on our way. We came back a few weeks later to try another model, and again, he listened to us. At the end of the drive, he said "why don't you try this model as based on what you're saying I think it would be perfect for you." So off we went, and it met our needs perfectly! Herve was very polite, always honest, and I look forward to buying my next new car from him. More

The overall experience was good. Brian Sullivan was very helpful and easy to work with. My only problem came with the person who did my finances at the end. There was a mistake, which was not a problem, but helpful and easy to work with. My only problem came with the person who did my finances at the end. There was a mistake, which was not a problem, but the finance guy was obnoxious and patronizing. I would recommend Brian Sullivan, the salesman, to anyone. More

The staff is exceptional and friendly. Robert (Rob) Giovannucci is top notch, helpful and pleasant to deal with, and will without a doubt recommend him to friends and family. Car buying is always a str Giovannucci is top notch, helpful and pleasant to deal with, and will without a doubt recommend him to friends and family. Car buying is always a stressful experience, but this was the best experience that we have ever had at a car dealership. We left with a great car, and know that the service and care will continue after the sale of the Honda. More

We loved working with Herve Pierre-Louis. He was very personable, friendly and knowledgeable. His attitude was always up-beat and he worked hard on our behalf to ensure our happiness. Junior Rodriguez personable, friendly and knowledgeable. His attitude was always up-beat and he worked hard on our behalf to ensure our happiness. Junior Rodriguez was unlike your typical finance person. He was efficient and informative but not pushy. Our overall experience was positive and we would definitely return to Honda Gallery and seek out both Herve and Junior if we were in the market to purchase another vehicle. More

My wife and I had an overwhelmingly positive experience with Honda Gallery and especially our interaction with Client Advisor Herve Pierre Louis. Herve was at all times a consummate professional from our with Honda Gallery and especially our interaction with Client Advisor Herve Pierre Louis. Herve was at all times a consummate professional from our initial meeting and test drive to the moment we drove our new CRV EXL off the lot. He displayed a firm command of the technical aspects of the CRV performance and capabilities and walked us through the entire sales process with confidence and competence. Herve's friendly and engaging personality made this a very enjoyable experience at every stage and we certainly appreciate his diligence following up with our insurance company to make sure the transfer of that paperwork was not delayed. We love our new CRV EXL and will recommend Herve and the Honda Gallery without any reservation for superior customer service. Thanks! More

Would like thank Michael Marcello for making my purchase of my new car painless. I went into this process comparing it to brain surgery dreading going in to the dealership but to my surprise I found the wh of my new car painless. I went into this process comparing it to brain surgery dreading going in to the dealership but to my surprise I found the whole process painless and enjoyable. Thanks to Michael I found the car I wanted and more thanks to Carlo design, at a good price. I had no intention to buy that night I walked in, but I saw the car, got a good price and the deal was done fairly quickly. I would highly recommend the Honda Gallery in Reading and would tell you to ask for Michael when shopping. I look forward to doing business in the future at Honda Gallery Also closing out paperwork with Junior Rodiguez was quick and easy. More

Sale associate who helped out my step father and I was extremely nice and helpful (Brian). However, the sales manager was very rude. We waited over THREE hours and left unsatisfied. They wanted to sell me extremely nice and helpful (Brian). However, the sales manager was very rude. We waited over THREE hours and left unsatisfied. They wanted to sell me a car that was in an accident and not take any money off. They should not advertise a car as "excellent condition" when it was involved in an accident. Several times I said what i could afford for montthly payments and that was not put into considertion. I went to Honda in Burlington a week ago and they offerered me the same amount of money for a newer car, but my heart was set on that Blue Honda in Reading. I feel like more could have been done for me to leave there happy. More