Route 130 Chrysler Dodge Jeep Ram

Great staff and great dealership. The salesman Mike was extremely helpful and made the process very quick and easy. Highly recommend working with Mike, he’s the best. extremely helpful and made the process very quick and easy. Highly recommend working with Mike, he’s the best. More

Worst customer experience ever! Started out we live two hours away, I called to make sure the car was available and set up an appointment. When we arrive the salesman said I’m so sorry but the car’s radio hours away, I called to make sure the car was available and set up an appointment. When we arrive the salesman said I’m so sorry but the car’s radio had a recall and we are waiting for a radio but you can test drive. The salesman who we worked with had a different story to why it had no radio. His story was the radio pulled power from the battery and was defective. Not a recall for freezing after a update as the first guy had told us. The first salesman also stated the part would be in that day or the next day. So we try it and come back to discuss the details of buying it. The salesman we dealt with (a different guy) when we came back from the test drive was ignorant and his demeanor showed he had no interest in selling us the car. We talked the normal stuff about trade in for my current car and was going to start the paperwork. I had asked if he could tell us when the radio would definitely be here by. He told me a week out but it was not a genuine. My husband and I talked it over to see if I could deal with a car with no radio for $31k. We do understand things do happen but the stories among co-workers just weren’t even close. I asked him if there was a loaner vehicle or what could he do for us. His response was I can fill up your gas tank when you come back... which if I were to take the car home it would have no radio, a huge hole in the dashboard, and then drive 2 hours each way he was not trying to help at all. We did want the vehicle besides the not so positive interaction with our salesman. We were trying to trade my car in and crunch numbers. We asked if he could tell us what my trade in value was. He came back and said I don’t want to insult you, what were you looking for? We told him a lower price area that was found on KKB and other places we had dealt with prior. We were offered more than this prior and he came back with 3-2k less range. He said well you can walk away and we can still be friends... xxx.. He didn’t even try to negotiate anything with us. We could tell he had no intention to ever sell us this vehicle. His demeanor and actions as if we were wasting his time was unwarranted. Just a little effort on his part would have sold the vehicle, but it seemed as if he wanted the vehicle for himself. At this point, we said no thanks and walked out. Good luck for anyone trying to by a car from here. Hope your salesman makes a little more effort. I’m glad we weren’t coming to look at the Ram TRX on the showroom floor. My husband went to admire it seeing he owns a SRT Charger. As he approached a man was just laying back in the drivers seat listening to the radio. Everything about our experience here was the worse. If the ability of zero or negative stars was able. We would do that! I’ve never felt so insulated in my life with purchasing a vehicle. More

I walked in the dealership and spoke with Chris Forzani, who was extremely helpful in resolving an issue I had regarding the title of my vehicle. He not only listened to my concerns, but followed up with fe who was extremely helpful in resolving an issue I had regarding the title of my vehicle. He not only listened to my concerns, but followed up with fellow coworker to ensure that I was fully aware of exactly what was going on with the title. Again he was very very helpful and considerate and I appreciated the time he took to resolve my issue, More

If you’re in the market for a new car look no further and go see Mike DeJesus at Route 130 Chrysler Dodge Jeep Ram. He got us out of our current lease early and into a brand new 2021 Jeep! He made the entir go see Mike DeJesus at Route 130 Chrysler Dodge Jeep Ram. He got us out of our current lease early and into a brand new 2021 Jeep! He made the entire process so much more and is truly an asset to the dealership! More

I had a wonderful experience purchasing my new vehicle at this dealership. Bob R was very thorough and knowledgeable and was able to help me with exactly what i wanted. He was very pleasant from start to fin this dealership. Bob R was very thorough and knowledgeable and was able to help me with exactly what i wanted. He was very pleasant from start to finish and did a great job negotiating the cost for me. The process was very smooth with no added frustrations. I would highly recommend this dealership to anyone looking to purchase a new vehicle and i would also recommend working with Bob Reardon to get you a great deal! Thanks More

Thanks to Matt Rebstock, i was able to get into a new Wrangler. want to send a thank you to the finance manager Kioh as well. good stuff! Wrangler. want to send a thank you to the finance manager Kioh as well. good stuff! More

Wow that dealership is huge. I can’t believe it made me feel like a kid again going to a dealership seeing all those beautiful vehicles in the showroom. They took being a dodge dealership to a whole mew le feel like a kid again going to a dealership seeing all those beautiful vehicles in the showroom. They took being a dodge dealership to a whole mew level. I want to give a shout out to Mike and John Major for helping me find my son his first Charger. They really helped him out with his credit issues. I’m surprised! More

Thanks Mike and John Major! I love the order process for my new 4xe Wrangler! I strongly recommend this place. Not only I was able to get in and out of the dealership to order my vehicle. I felt no pressure my new 4xe Wrangler! I strongly recommend this place. Not only I was able to get in and out of the dealership to order my vehicle. I felt no pressure and stress which wasn’t the case at my local dealer. More

John Major helped find us exactly the car we were looking for. Very professional and competent salesman. We are coming back looking for a company vehicle. We will be asking for John to see us through the nex for. Very professional and competent salesman. We are coming back looking for a company vehicle. We will be asking for John to see us through the next purchase! More

My wife as me I got our Durango here and the experience was great. They didn’t have the color and options in stock but our salesman, John, went out of his way to get the car we wanted. I would absolutely was great. They didn’t have the color and options in stock but our salesman, John, went out of his way to get the car we wanted. I would absolutely go back here for my next car. More