Route 130 Chrysler Dodge Jeep Ram

So after I traded a car that I got at this dealer I went to get help in a GAP insurance refund on Nov 4 2023 ( after I called this guy name Pete never answer me So decided to go to dealer in person) anyway to get help in a GAP insurance refund on Nov 4 2023 ( after I called this guy name Pete never answer me So decided to go to dealer in person) anyway I went and Pete was not available until 11 am I got there around 9 am So I spoke with a manager name Ian he left the paper work on Pete desk saying we will make sure Pete finish the proccess so I trusted him and I left ..days past i tried to call Pete again ...not anwers again..today February 5 2024 I was checking the paper ..found GAP insurance company then I called the company the told me the did not get any request from the dealer about GAP insurance refund they told me the GAP was not active idk what is that mean anyway I call Pete of course not respond I called Ian the manager nothing either So here I am complained I got a 2020 Toyota Yaris from them oohh but we I gave them my downpayment of $4500 they where happy now they dont even pick the phone to do me a favor..im Ernesto Z by the way More

I purchased a car from them on 8/10/2023 for $25,000 and traded in my vehicle. I received a notice from DMV couple weeks ago that they were suspending my license and revoking my registration because the tr traded in my vehicle. I received a notice from DMV couple weeks ago that they were suspending my license and revoking my registration because the traded in vehicle was still listed under my name as owner, along with the plates. I contacted the business to take care of this and they told me to contact DMV. Why a car dealership would ask a customer to contact DMV for something like this I am not sure. I contacted DMV and they told me best thing is to go to regional center, pay fee of $100 to immediately get off revoked listing. I drove 1.5 hours round trip to Eatontown to sit there for half hour and have DMV resolve the situation. I contacted the dealership by phone and sent a couple of emails to no avail. I am just looking for $100 to be refunded to me at my new address and someone to help them understand how to handle a trade in properly in the future. Doug Said 732-801-3242 More

I just came back from my 3 1/2 hr service. Oil change and tire rotation. I have served my Jeep here before and it’s never been so bad. They are too busy servicing their sales people vehicles t Oil change and tire rotation. I have served my Jeep here before and it’s never been so bad. They are too busy servicing their sales people vehicles that customers come second I guess. I love my Jeep and it’s my 4th one, however, customer service sucks. What’s the point of an appointment? Very unhappy customer!!! More

Even though I live in East Hanover, NJ I went to Robbinsville to purchase a new Dodge RAM 1500 (limited). I was greeted at the door by Junior Rodrguez. He was friendly knowledgeable and not at all Robbinsville to purchase a new Dodge RAM 1500 (limited). I was greeted at the door by Junior Rodrguez. He was friendly knowledgeable and not at all pushy or rude like the salespeople in East Hanover. The whole experience was just exceptional. I told junior what I wanted in my new truck and he came back with several options, and we settled on one that I just loved. His patience and willingness to work with was quite amazing. In the interest of keeping this review short, I purchased the truck, AND Junior delivered the new truck to my house the very next day. GREAT work Junior, you're an asset to your dealership. THANK YOU! More

Visited this dealership today Saturday 11-11-23 to see about getting into another truck. Matt worked with me and found me a blacked out big horn. We ran the numbers, while we weren’t close by about $200 about getting into another truck. Matt worked with me and found me a blacked out big horn. We ran the numbers, while we weren’t close by about $200 a month on the numbers, great experience since I walked in. Wish we could’ve gotten the deal done. More

bought a Pacifica from John e awesome service even delivered the vehicle very easy process definitely will return for next vehicle delivered the vehicle very easy process definitely will return for next vehicle More

I purchased a vehicle - cash deal on February 11 2023. It has been nearly three months without receiving valid tags, registration, title. This is completely unacceptable and by far the worst car buying ex It has been nearly three months without receiving valid tags, registration, title. This is completely unacceptable and by far the worst car buying experience I have ever witnessed. The deal was nearly incomplete as the dealer attempted to add Dealer Prep fees and the vehicle was not even detailed when I received. More

Always a pleasure dealing with John Major he goes above and beyond at Rt. 130 Chrysler Dodge Jeep Ram. Highly recommend you go see him for your next vehicle purchase. and beyond at Rt. 130 Chrysler Dodge Jeep Ram. Highly recommend you go see him for your next vehicle purchase. More

Run far and run fast from this dealership. We bought a 2020 Subaru outback with very low mileage, seemed to be a nice car, it looked great to us. We gave the dealership asking price after catc We bought a 2020 Subaru outback with very low mileage, seemed to be a nice car, it looked great to us. We gave the dealership asking price after catching them in a lie about trying to charge us $2500 in service fees which they never performed. After we purchased it, we realized they had lied about it being a Subaru certified vehicle. The salesman, John, and the finance manager, I think his name is Sean, no one gave us their business cards, both lied and said that the dealership owned a Subaru dealership and were able to offer a Subaru certified extended warranty. In truth, they hand on the Subaru dealership in over two years and the warranty they were peddling was their own. Had to literally fight them for an additional key. We took the car to reedman, which is a reputable dealer. They hooked it up to their diagnostic and found that the window was broken. The computer system was broken fortunately under new car warranty that was part of the $2500 service lie. The sales manager ,John told us right to our face. “Please give me a bad review I have 1000 bad reviews I’ll get 1000 good reviews it doesn’t make any difference“. If you like doing business like you’re in a shady roadside dealership in 1959 kicking tires and trading insults this is the dealership for you. More

The most dishonest management I’ve seen yet. Hiding and mislabeling fees until the end of the negotiation. Lowballing car prices and then racking on un-negotiable costs. Just a very unethical de Hiding and mislabeling fees until the end of the negotiation. Lowballing car prices and then racking on un-negotiable costs. Just a very unethical dealership More