Route 130 Chrysler Dodge Jeep Ram - Service Center

I just came back from my 3 1/2 hr service. Oil change and tire rotation. I have served my Jeep here before and it’s never been so bad. They are too busy servicing their sales people vehicles t Oil change and tire rotation. I have served my Jeep here before and it’s never been so bad. They are too busy servicing their sales people vehicles that customers come second I guess. I love my Jeep and it’s my 4th one, however, customer service sucks. What’s the point of an appointment? Very unhappy customer!!! More

Brought my daughter to buy her first car. We were just looking but she fell in love with a Jeep cherokee. So she purchased the car. A day later The engine light went on. A simple problem with We were just looking but she fell in love with a Jeep cherokee. So she purchased the car. A day later The engine light went on. A simple problem with the oil pump. Then four other things broke while in service. Finally got the car back after three days. Engine light comes back on. A day later. Back into the shop. For a two hour job fix emissions canister. They said they would fix the broken overhead moon roof that would take 15 hrs.while it is in. Five days later still not fixed and no call with updates. Finally I call after five days- it will take three more days to fix. So basically they have had the car more than my daughter purchased on August 13 . Still has. It driven it more than two days. She has had a horrible experience and has not even had time to enjoy the car. Reached out to the salesman asking for help twice- never returned my call Buyer beware ….. faulty car, bad service, poor communication. I would not recommend anyone to buy !!!!!!! More

Excellent service every time. Jerry always treats my Challenger with care and attention. He brings a high level of professionalism matched by top-notch customer service. Always a Jerry always treats my Challenger with care and attention. He brings a high level of professionalism matched by top-notch customer service. Always a pleasure working with Routh 130 Chrysler Dodge Jeep Ram service department. More

Mechanic work is good. Communication not so good. I would rather not have to call to get updates on my vehicle. Communication not so good. I would rather not have to call to get updates on my vehicle. More

Service was Quick and easy, with minimal waiting time to fix and get my car back. fix and get my car back. More

Good diesel mechanics are hard to come by, this place has some good people to get the job done right. some good people to get the job done right. More

Never had a problem yet! The team has be very good in serving my car! Service is good with the mechanics as well will be coming there for my car needs! bt The team has be very good in serving my car! Service is good with the mechanics as well will be coming there for my car needs! bt More

Very courtou. Great service. Honesty regarding what needed to be done. Will be my dealerhnip Great service. Honesty regarding what needed to be done. Will be my dealerhnip More

Overall good service. I had to follow up with them for a status update but overall happy with the results. I had to follow up with them for a status update but overall happy with the results. More

Very happy with our purchase and we are grateful our salesman was so helpful. We will be back! salesman was so helpful. We will be back! More