Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,628 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,628 reviews
April 30, 2018
Service work Work completed quickly and correctly. Staff was very courteous. Very happy with my experience. Staff was very helpful explaining all work that was com Work completed quickly and correctly. Staff was very courteous. Very happy with my experience. Staff was very helpful explaining all work that was completed on my vehicle. More
by pafdrw49
Employees Worked With
Ann Schulz
April 19, 2018
Horrible mechanics Do not bring your car here to get it fixed. I brought my chrystler here because of a front end noise. They did $937 worth of work on my car and I drov Do not bring your car here to get it fixed. I brought my chrystler here because of a front end noise. They did $937 worth of work on my car and I drove away with the same problem. I bring it to a different mechanic all to find out it has a completely different problem (and very obvious problem) than what they fixed. These people are a complete rip off. Now I have to pay another $900 for my car to be fixed right. More
by LisaB
Employees Worked With
Christopher Toth
April 12, 2018
Excellent Service Towed my Chrysler minivan into Rt. 18 CJD on Saturday to have the transmission replaced. Thursday I was driving it home. Great Service! Chris calle Towed my Chrysler minivan into Rt. 18 CJD on Saturday to have the transmission replaced. Thursday I was driving it home. Great Service! Chris called me and kept me informed as to the progress. All went as discussed. Vehicle drives better than before. Thanks guys. Excellent work! Mike More
by Happy Camper
Employees Worked With
Christopher Toth
April 04, 2018
Awesome service! Jeffrey Henry Thank you for the great service and taking care of my care. I was in and out very quickly and appreciate that very much today. Thank you for the great service and taking care of my care. I was in and out very quickly and appreciate that very much today. More
by B Best
Employees Worked With
April 02, 2018
Warranty work My Dakota was just given a new trans. and many other parts. Which took two weeks to do. All covered by warranty they did a great job and they didn My Dakota was just given a new trans. and many other parts. Which took two weeks to do. All covered by warranty they did a great job and they didn't sell me the vehicle. They offered a loaner car which I didn't need. they kept me advised of the work as it went along Dante De Matteo More
by handsde
Employees Worked With
Other Employees :
Ann Schulz, Sean Boyle, Christopher Toth
March 31, 2018
Great repair experience Everything went as good as I could have hoped from the time I stepped in the service department door. From the parts desk to my Service Advisor (Jeff Everything went as good as I could have hoped from the time I stepped in the service department door. From the parts desk to my Service Advisor (Jeffrey Henry) I was given fast and friendly service. Even my final bill was less than expected. More
by kplove
Employees Worked With
March 23, 2018
Best service in Nj Highly recommend Rt18 Jeepfor sales and service. Chris Toth and Jeff Henry are up front in the Service Dept and they are there to provide you with a Highly recommend Rt18 Jeepfor sales and service. Chris Toth and Jeff Henry are up front in the Service Dept and they are there to provide you with a great experience. Have been a customer for some time and I always leave happy and content. More
by Jeep2346
March 11, 2018
Great experience They were courteous and professional. The Jeffrey was patient and addressed my concerns. My car as ready right away. Glad I made my purchase at rt18 a They were courteous and professional. The Jeffrey was patient and addressed my concerns. My car as ready right away. Glad I made my purchase at rt18 and I am looking forward to dealing with them in the future. They make you feel that their relationship with you doesn't end with the sale. More
by Lawrence Berman
Employees Worked With
March 10, 2018
Fast, friendly, courteous and Professional Service I walked in without an appointment for an oil change. I was told that they had many people waiting and that it could about a 2 hour wait just to get m I walked in without an appointment for an oil change. I was told that they had many people waiting and that it could about a 2 hour wait just to get me in, so I got back in my car to leave thinking nothing of it. The young man who assisted me Jeffrey came out to my car and said that he didn't want me to leave unhappy so that he would accommodate me anyway. I was in and out in about an hour. Ended up buying a package deal which will save me money in the long run More
by Jeanette Gonzalez
Employees Worked With
March 05, 2018
Routine mutipurpose inspection, oil change, tire rotation Service Advisor Ann Schultz/2596 was courteous, professional, and the service was timely. The Route 18 Dealership is the best of the 3 in our communit Service Advisor Ann Schultz/2596 was courteous, professional, and the service was timely. The Route 18 Dealership is the best of the 3 in our community. More
by Mayor McEvoy
Employees Worked With
I don't see Wendy in "Parts" on the list and she is always helpful..., Ann Schulz, Robert McCusker, Sean Boyle
