Route 18 Chrysler Jeep Dodge Ram

I dealt with Al Guidone and he was phenomenal in making what is normally a very unpleasant process into a great experience. All other team members dealt with were also phenomenal. Top notch service. Great car far exceeding my expectations. Highly recommend!

Darlene was extremely pleasant to work with. I’m very happy with my buying experience. It was quick, easy, and enjoyable. Would totally recommend this location for anyone interested in purchasing a new, used, or CPO’d Jeep!

Great experience! Super friendly sales staff. Mike in finance was very thorough. Pricing was great! huge inventory I would definetly recommend them to friends and family

Bryt was a pleasure to work with, knowledgeable and patient. Bryt answered all our questions and then took the time to go through all features of the new car with my daughter. I definitely recommend Bryt if you are in the market for a new (to you) car!!! Sophia in financing was a tremendous help, also patient and kind, never felt rushed and answered all questions we had!

I have dealt with many car dealerships over the years but the experience I had at RT 18 was bar none. The team’s method of customer service was amazing. They attended to my needs in car choice, the sales persons were like family the finance manager was so warm and explained everything in understandable details and overall the whole purchase was very easy and a great experience.

In have purchased many cars from rt 18 over the years. This experience was one of the best. The sales rep ended my lease and put me in a new car utilizing all the Chrysler rebates with little cost to me.

Very friendly, courteous a d professional. Made buying a new vehicle a pleasure. My salesman Darrell was very knowledgeable a out the jeep family of vehicles.

I arrived and leased my new truck. In and out quickly, paperwork too! Kelly is a true professional, very knowledgeable and explained everything clearly. TY.

Upon, arrival everything seemed great. Was greeted and spoke to a service advisor, who was helpful and explained possible causes of my poor riding vehicle. Also, dash and passenger carbon trim appliqués were to be replaced. Go to pickup vehicle and ONLY dash was replaced. Was told to go to parts dept to order pass door appliqué. They’ll call me, when part arrives and come in and it would take an hour to replace. No appointment, needed. I receive a call that part has arrived, but I have to make an appt. Booking are 3-4 week wait. Then, I get in car and they’ve driven my car for 6 miles. ABDOLUTELY, NO REASON to drive car 6 miles. Even, a before and after test drive, doesn’t need 6 miles. Then, I noticed spilled coffee or hot chocolate in cup holder. I, don’t drink coffee or hot chocolate. Not, have ever had anyone in car with coffee. Also, odometer IN and odometer OUT on invoice was never updated. Yet, my car shows 6 miles more. Clearly, joyriding! Have not been back, since. Grow up and quit riding around in customers cars, drinking beverages. Front desk is awesome. Auto techs are clowns.

The staff is great in explaining everything I needed to know, Fast on the paperwork and insurance, came out with my new truck and very happy.