Route 18 Chrysler Jeep Dodge Ram

Do not bring your car here to get it fixed. I brought my chrystler here because of a front end noise. They did $937 worth of work on my car and I drove away with the same problem. I bring it to a different mechanic all to find out it has a completely different problem (and very obvious problem) than what they fixed. These people are a complete rip off. Now I have to pay another $900 for my car to be fixed right.

Towed my Chrysler minivan into Rt. 18 CJD on Saturday to have the transmission replaced. Thursday I was driving it home. Great Service! Chris called me and kept me informed as to the progress. All went as discussed. Vehicle drives better than before. Thanks guys. Excellent work! Mike

Thank you for the great service and taking care of my care. I was in and out very quickly and appreciate that very much today.

My Dakota was just given a new trans. and many other parts. Which took two weeks to do. All covered by warranty they did a great job and they didn't sell me the vehicle. They offered a loaner car which I didn't need. they kept me advised of the work as it went along Dante De Matteo

Everything went as good as I could have hoped from the time I stepped in the service department door. From the parts desk to my Service Advisor (Jeffrey Henry) I was given fast and friendly service. Even my final bill was less than expected.

Highly recommend Rt18 Jeepfor sales and service. Chris Toth and Jeff Henry are up front in the Service Dept and they are there to provide you with a great experience. Have been a customer for some time and I always leave happy and content.

They were courteous and professional. The Jeffrey was patient and addressed my concerns. My car as ready right away. Glad I made my purchase at rt18 and I am looking forward to dealing with them in the future. They make you feel that their relationship with you doesn't end with the sale.

I walked in without an appointment for an oil change. I was told that they had many people waiting and that it could about a 2 hour wait just to get me in, so I got back in my car to leave thinking nothing of it. The young man who assisted me Jeffrey came out to my car and said that he didn't want me to leave unhappy so that he would accommodate me anyway. I was in and out in about an hour. Ended up buying a package deal which will save me money in the long run

Service Advisor Ann Schultz/2596 was courteous, professional, and the service was timely. The Route 18 Dealership is the best of the 3 in our community.

Every time I go there Ann greets me with a smile . She is a pleasure to deal with . I came in today with a battery problem and no appointment and she took care of me .Chris the service manager goes above and beyond.