Sophia Saracino

Glenn & all the staff I interacted with were knowledgeable and attentive to my needs. Will definitely go back and refer family and friends. knowledgeable and attentive to my needs. Will definitely go back and refer family and friends. More

by melissa.revel Verified Customer Verified Customer

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Glenn was excellent to deal with. Made the car buying process easy, quick, and simple. Made the car buying process easy, quick, and simple. More

by jhromy Verified Customer Verified Customer

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I was there to purchase a used car as a back up to my primary car. I arrived pre-qualified for financing through my bank. I was paired with Daniel, my salesperson (great guy)! I went to the dealership to primary car. I arrived pre-qualified for financing through my bank. I was paired with Daniel, my salesperson (great guy)! I went to the dealership to avoid the antics and tricks of the smaller used car lots. I was met the EXACT same experience that I tried to avoid. Aaron is the typical used car salesman turned manager that comes with the warning signs of mistrust and he did not disappoint! I want to think that this is a systemic issue with the dealership but I can't be sure. Beware when dealing with him. The car I was interested in had some issues and Aaron actually wanted me to pay him to rectify the issues, not to mention he's asking for nearly the full book value. The most concerning issue is that whatever interest rate the bank is giving you Aaron added 1.75% on top of it. Example, the bank gave me 6% financing but Aaron told me 7.75%. Very shady! That equated to nearly $70 more per month to my payment. They assured me that this was legal. It may be legal but it's definitely immoral in my opinion. You would think that there's a difference from the smaller used car lots, but here at Rt 18 Jeep it's the same thing. They don't sell good used cars that you expect from a dealer. They simply sell cars.. No different from the local car lot on the corner. More

by Mharcum1 Verified Customer Verified Customer

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This was a great and easy process. Everyone was polite and helped us make a great choice. Everyone was polite and helped us make a great choice. More

by c.underwoodclark Verified Customer Verified Customer

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Kelly and Caroline were great. They were a couple of issues. Car had a scratch on it. It took a few days before it was resolved. I had to take off work because they had no loan They were a couple of issues. Car had a scratch on it. It took a few days before it was resolved. I had to take off work because they had no loaner. Oil life was was on 78% when I first got the car. More

by jesseam311 Verified Customer Verified Customer

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What an amazing team they are so helpful and patient made process so easy to decide. process so easy to decide. More

by cinthiacaraballo Verified Customer Verified Customer

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Alan was great, he answered all my questions. I came with my kids and everyone was so nice to them I came with my kids and everyone was so nice to them More

by anaeliscampos Verified Customer Verified Customer

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Great job everyone. Excellent service. Great time management. This is my third pickup from route 18 auto. Excellent service. Great time management. This is my third pickup from route 18 auto. More

by Clark41186 Verified Customer Verified Customer

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Glenn was great all around. He was able to find the vehicle I was looking for as well getting the right price! He is very knowledgeable and was able to answer all of my questio He was able to find the vehicle I was looking for as well getting the right price! He is very knowledgeable and was able to answer all of my questions. I didnt feel pressured at all from him or anyone else in the dealership. Best of all, the time spent was very minimal. I would do more business with this dealership! More

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Had an amazing experience with RT 18! Jason is my new best friend, I appreciate all the work you put in to get me my dream car! he “made it happen”! Aaron, Ryan and Sophia were also ver Jason is my new best friend, I appreciate all the work you put in to get me my dream car! he “made it happen”! Aaron, Ryan and Sophia were also very professional, friendly and patient! Thanks to you all! I’m one very happy customer! I would definitely recommend this dealership!🤗 More

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