Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Route 18 Chrysler Jeep Dodge Ram - Service Center
East Brunswick, NJ
621 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
621 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center
Sort by
April 19, 2018
Horrible mechanics Do not bring your car here to get it fixed. I brought my chrystler here because of a front end noise. They did $937 worth of work on my car and I drov Do not bring your car here to get it fixed. I brought my chrystler here because of a front end noise. They did $937 worth of work on my car and I drove away with the same problem. I bring it to a different mechanic all to find out it has a completely different problem (and very obvious problem) than what they fixed. These people are a complete rip off. Now I have to pay another $900 for my car to be fixed right. More
by LisaB
Employees Worked With
Christopher Toth
April 12, 2018
Excellent Service Towed my Chrysler minivan into Rt. 18 CJD on Saturday to have the transmission replaced. Thursday I was driving it home. Great Service! Chris calle Towed my Chrysler minivan into Rt. 18 CJD on Saturday to have the transmission replaced. Thursday I was driving it home. Great Service! Chris called me and kept me informed as to the progress. All went as discussed. Vehicle drives better than before. Thanks guys. Excellent work! Mike More
by Happy Camper
Employees Worked With
Christopher Toth
April 04, 2018
Awesome service! Jeffrey Henry Thank you for the great service and taking care of my care. I was in and out very quickly and appreciate that very much today. Thank you for the great service and taking care of my care. I was in and out very quickly and appreciate that very much today. More
by B Best
Employees Worked With
March 31, 2018
Great repair experience Everything went as good as I could have hoped from the time I stepped in the service department door. From the parts desk to my Service Advisor (Jeff Everything went as good as I could have hoped from the time I stepped in the service department door. From the parts desk to my Service Advisor (Jeffrey Henry) I was given fast and friendly service. Even my final bill was less than expected. More
by kplove
Employees Worked With
March 11, 2018
Great experience They were courteous and professional. The Jeffrey was patient and addressed my concerns. My car as ready right away. Glad I made my purchase at rt18 a They were courteous and professional. The Jeffrey was patient and addressed my concerns. My car as ready right away. Glad I made my purchase at rt18 and I am looking forward to dealing with them in the future. They make you feel that their relationship with you doesn't end with the sale. More
by Lawrence Berman
Employees Worked With
March 10, 2018
Fast, friendly, courteous and Professional Service I walked in without an appointment for an oil change. I was told that they had many people waiting and that it could about a 2 hour wait just to get m I walked in without an appointment for an oil change. I was told that they had many people waiting and that it could about a 2 hour wait just to get me in, so I got back in my car to leave thinking nothing of it. The young man who assisted me Jeffrey came out to my car and said that he didn't want me to leave unhappy so that he would accommodate me anyway. I was in and out in about an hour. Ended up buying a package deal which will save me money in the long run More
by Jeanette Gonzalez
Employees Worked With
March 05, 2018
Routine mutipurpose inspection, oil change, tire rotation Service Advisor Ann Schultz/2596 was courteous, professional, and the service was timely. The Route 18 Dealership is the best of the 3 in our communit Service Advisor Ann Schultz/2596 was courteous, professional, and the service was timely. The Route 18 Dealership is the best of the 3 in our community. More
by Mayor McEvoy
Employees Worked With
I don't see Wendy in "Parts" on the list and she is always helpful..., Ann Schulz, Robert McCusker, Sean Boyle
March 01, 2018
Great service Every time I go there Ann greets me with a smile . She is a pleasure to deal with . I came in today with a battery problem and no appointment and she Every time I go there Ann greets me with a smile . She is a pleasure to deal with . I came in today with a battery problem and no appointment and she took care of me .Chris the service manager goes above and beyond. More
by Ben Devito
March 01, 2018
They care about YOU and your car. I have used this Dealership/Service department twice and each time the Service Advisors have gone above and beyond to exceed my expectations. Rich an I have used this Dealership/Service department twice and each time the Service Advisors have gone above and beyond to exceed my expectations. Rich and Ann have advocated on my behalf to the warranty company and was able to get services covered. The not only care about your car but they care about YOU! I will continue to use Route 18 CJD for all of our car needs. More
by kaelugo
Employees Worked With
Rich Warren, Ann Schulz
February 26, 2018
Quick and Easy. Ann did an amazing job getting me back on the road as quickly as possible. She was attentive and you could tell she knew exactly what she was doing. I Ann did an amazing job getting me back on the road as quickly as possible. She was attentive and you could tell she knew exactly what she was doing. I should run over some more nails ASAP !! More
by Gregg
Employees Worked With
Ann Schulz
