Route 22 Honda
Hillside, NJ
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3,211 Reviews of Route 22 Honda
Safety recall and routine maintenance Paul was very helpful in assessing recommended routine maintenance and the safety recall. He understood that my time was limited and was able to get Paul was very helpful in assessing recommended routine maintenance and the safety recall. He understood that my time was limited and was able to get me out in a timely manner, while being able to get my vehicle’s issues addressed. More
Excellent Service Excellent service.. prompt response.. Gio was extremely helpful in ahowing us a test drive explaining features and end to end tasks until delivering t Excellent service.. prompt response.. Gio was extremely helpful in ahowing us a test drive explaining features and end to end tasks until delivering the vehicle More
Excellent!!! Route 22 Honda Service Center is the best!!! I have been a Honda owner for 25 plus years and have had nothing but great experiences. Paul is awesome!! Route 22 Honda Service Center is the best!!! I have been a Honda owner for 25 plus years and have had nothing but great experiences. Paul is awesome!!! I recommend Route 22 Honda Service Center to everyone I know who owns a Honda. Keep up the great work!!! More
Very pleased Service advisor Brandon Shupeas was very informative and professional. He always goes out of his way to explain any issues or concerns I may have.. It Service advisor Brandon Shupeas was very informative and professional. He always goes out of his way to explain any issues or concerns I may have.. It is a pleasure working with him anytime I come in to have my car serviced. More
Transmittion The people are nice but was very disappointed in a new car defected transmitter.i got my car in one day and was very happy. The people are nice but was very disappointed in a new car defected transmitter.i got my car in one day and was very happy. More
Great Service and Customer Care! I love bringing my Honda CR-V to Rt 22 Honda. My husband and I both have CR-V’s and we always get our maintenance done here. The facility is always cl I love bringing my Honda CR-V to Rt 22 Honda. My husband and I both have CR-V’s and we always get our maintenance done here. The facility is always clean and customer care is great. The waiting period is fast. We highly recommend this place! More
Make sure everything is functioning perfectly fine A tire rotation was done on my car. One mile after leaving the dealer a light on low tire pressure it’s been on and off. A tire rotation was done on my car. One mile after leaving the dealer a light on low tire pressure it’s been on and off. More
They need to get their act together very disorganized ! In this day and age with all the car apps and competition you would think a dealership would be on their toes in every Aspect of buying or leasing a In this day and age with all the car apps and competition you would think a dealership would be on their toes in every Aspect of buying or leasing a vehicle. I found some areas to be OK and others extremely poor. For example When I walked in and told him I wanted a CRV base model lx they told me there were none left in stock and proceeded to test drive an EX. It’s still boils down to how much I can afford a month in payments and I decided to go up a little bit to get into the EX With more features they then proceeded to magically find an LX but of course it was going to be only at the new amount I proposed which was above my budget. I recognize that some of this is negotiations however I don’t like the fact that they cannot give me a list of what’s available when I walk in and it be the real list of Available inventory. Then they could not locate “the car” we negotiated at the end And found another one magically. I just find that to be a very poor inventory system they have in place and they need to get a better handle on that. Otherwise the process was smooth and my salesman Bill was very nice. He even brought the car to my office the next day when it was located in Ready which was a nice gesture considering I came twice to the dealership and was supposed to be leaving with my car the previous evening . My suggestion to them would be to look at every aspect of the customer experience and make it the best they can be in order to survive in the future with all the competition out there. More
Great Service The people there are nice I never had any bad experience and usually in and out so yes I recommend them and it's nice and clean and friendly folks The people there are nice I never had any bad experience and usually in and out so yes I recommend them and it's nice and clean and friendly folks More
Excellent I bought the Honda SI 2018 at the end of April. Service was great and the dealer gave me many helpful details about the car. Ty I bought the Honda SI 2018 at the end of April. Service was great and the dealer gave me many helpful details about the car. Ty More



