
Route 22 Honda
Hillside, NJ
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3,210 Reviews of Route 22 Honda
Good Customer Service, Clean, professional. I do appreciate the mechanic who worked on my car. He did a good job.He was thorough when he worked on my car. appreciate the mechanic who worked on my car. He did a good job.He was thorough when he worked on my car. More
Service was average, no coffee for customers, takes time for service, price is high for work done. Would not Say too bad compared to other dealers. for service, price is high for work done. Would not Say too bad compared to other dealers. More
This was my 3rd time getting a car at Route 22 Honda and having Matt as my salesman, he is great and I have had a wonderful experience each time and recommend Matt to anyone looking for a new car having Matt as my salesman, he is great and I have had a wonderful experience each time and recommend Matt to anyone looking for a new car More
The service center tried to scam us out of one thousand dollars to fix our 2018 Odyssey after running a “diagnostic” on it. We had two issues: The passenger side sliding door was showing an error on the dollars to fix our 2018 Odyssey after running a “diagnostic” on it. We had two issues: The passenger side sliding door was showing an error on the dash panel. The passenger side 3rd row seat was stuck and would not fold down. We were told that the “pinch sensor” for the sliding passenger side door was bad and it would need to be replaced, which would cost around 500. It turned out to be a nerf gun bullet that got caught in the track of the door after looking at it more closely. We were told the entire seat and frame would need to be replaced to correct the folding third row seat issue, which would have cost around 500 to fix. We wanted a second opinion on this, so we brought it to Open Road Honda in Edison. Within an hour of dropping the vehicle off I received a call from their service center stating that the issue was caused by a piece of plastic stuck in the hook for the locking mechanism and that the issue was resolved, with no charge to us. Prior to taking the vehicle for a second opinion, I tried working with the service center at Hillside Honda since the vehicle has very low mileage and it was only a few months out of warranty, but nobody seemed to want to assist. I was told multiple times that I would receive a call back from someone to work on possible options, but those calls never came. I feel strongly that if the vehicle were still under warranty, these costly repairs would not have been the root cause of our vehicle issues. I’ve leased my last 3 minivans from Hillside Honda (2012-2018) and will never shop there again. I’ll also warn all friends and family members to never use your sales room or service center either and to seek out their Honda purchase elsewhere. More
This Honda is the best , they are quick & Super nice to speak to ! Assisted me quickly , also very clean place . All around awesome staff & buisness . I will definitely be back 🤞🏼 speak to ! Assisted me quickly , also very clean place . All around awesome staff & buisness . I will definitely be back 🤞🏼 More
I am feeling comfortable.They did a good job when I left I am feeling comfortable. They did a good job when I left my car. The Honda services is very trust worthy. I recommend Route 22 Honda. I am feeling comfortable. They did a good job when I left my car. The Honda services is very trust worthy. I recommend Route 22 Honda. More
Great service. They were able to negotiate with the offer I requested and they made it happen . I was extremely satisfied. Went home as a happy customer . I requested and they made it happen . I was extremely satisfied. Went home as a happy customer . More