Route 22 Toyota
Hillside, NJ
Filter Reviews by Keyword
By Type
1,671 Reviews of Route 22 Toyota
Camry Lease was a good experience I shopped around at least 10+ dealers (Toyota & Nissan) before visiting Route22 Toyota. Their deal advertised on the internet interested me. Though I I shopped around at least 10+ dealers (Toyota & Nissan) before visiting Route22 Toyota. Their deal advertised on the internet interested me. Though I couldn't get the lowest lease price advertised, I liked the way they were ready to negotiate unlike many other dealers who just moved numbers across down payment & monthly installment without actually reducing their price point. Omar, the sales consultant, was very helpful in making a quick decision. More
what an experience This is my first new vehicle I ever bought so I was frightened with all the negative reviews about experiences at dealerships. I met with Richmond and This is my first new vehicle I ever bought so I was frightened with all the negative reviews about experiences at dealerships. I met with Richmond and all my fears dissipated and am a very happy customer. More
pleasant experince Just bought a new highlander from Richmond, this would be my 4th vehicle from him and the dealership, as always my expectation was exceeded, I am ver Just bought a new highlander from Richmond, this would be my 4th vehicle from him and the dealership, as always my expectation was exceeded, I am very pleased More
Professional and Patient Just purchased my second vehicle from Route 22 Toyota. Had a fabulous salesman Thomas, and a wonderful finance person to explain the process and detai Just purchased my second vehicle from Route 22 Toyota. Had a fabulous salesman Thomas, and a wonderful finance person to explain the process and details. Thanks for the pleasant experience!!! Will definitely recommend!!! More
Outstanding I don't think using the word "outstanding" to describe my experience with Route 22 Toyota Scion would be an overstatement. My wife and I had the plea I don't think using the word "outstanding" to describe my experience with Route 22 Toyota Scion would be an overstatement. My wife and I had the pleasure of being helped by a gentleman by the name of Richmond Ejiofor. Richmond was an absolute professional. He was eager to help but without being pushy - it appeared to be out of a genuine desire to be helpful, rather than just for the sake of making a sale. At no point did my wife and I feel pressured or like we were being jerked around. And at no point were any games played - no attempt to upsell, no attempt at pulling a bait-and-switch. It was all upfront. No surprises. No hassle. After my wife and I bought the car, we noticed what we believed to be a blemish in the paint - one that couldn't simply be buffed out. It was a small spot, and I felt a little petty asking Richmond about it. As soon as he saw what I was talking about he did, in fact, buff it right out for me, and without making me fee small about it. I highly recommend doing business with this dealership. Disclosure: I have absolutely no connection with Richmond nor anyone from the dealership. I do not profit in any way, shape or form by providing a positive review. More
wow called to take bad review down So i have an appointment at 1 pm for an oil change at 245 i ask they guy at the desk if its done, well he comes back and tells me 20 more min they for So i have an appointment at 1 pm for an oil change at 245 i ask they guy at the desk if its done, well he comes back and tells me 20 more min they forgot my car, so i tell him never mind im leaving and i ask to speak with the manager who agreeded it was mested up. He offered to help me out the next day so i agreed and left, my girlfriend wrote a post about rt 22 services on FACEBOOK 10 MIN LATER the manager calls me askin me to ask my girl to remove the post, realy and if i dont get an oil change there i lose my warranty i feel like contacting a lawer just might i dont need to be harassed if the servise sucks change it More
Came from Long Island to check this place out! From the moment we got there everybody was welcoming. Mervin showed us the car we were interested in, and on top of that, knew everything about the tr From the moment we got there everybody was welcoming. Mervin showed us the car we were interested in, and on top of that, knew everything about the truck- which many dealerships we had visited had no clue about the vehicle we were about to purchase. From there we were transferred to Max, who took the time to get us the best rate as well as being personal with us. This is an honest dealership that's we traveled from Long Island to go to and don't regret it! More
Poor service experience, not the first time. I have brought my car in for service a few times and have not had one pleasant experience. once they told us we didn't have an appointment, we showed I have brought my car in for service a few times and have not had one pleasant experience. once they told us we didn't have an appointment, we showed them the online schehudeled confirmstion and the had to wait over two hours for an oil change. This last experience, I scheduled an appointment for an oil change. The did other services that we did not authorize. Oh yes, we had to wait over two hours again. Beware using the service department at this dealership. More
Game changer Our experience is totally different from the horrible stories we heard about car dealership. Our sales person, Mr. Richmond, by far is a rare gem. he Our experience is totally different from the horrible stories we heard about car dealership. Our sales person, Mr. Richmond, by far is a rare gem. he made the process a smooth and wonderful experience for us. We are very pleased. More
fresh breath of life i was a victim of dealership taking advantage of customers, this time around, i was geared up for the fight, but my sales person at Route 22 Toyota,Ri i was a victim of dealership taking advantage of customers, this time around, i was geared up for the fight, but my sales person at Route 22 Toyota,Richmond was a rare breed, he was very professional, patient and took time to explain to me the whole process and it was smooth. I will recommend them to all my friends. More

