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Route 22 Toyota
Hillside, NJ
1,661 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,661 Reviews of Route 22 Toyota
May 29, 2015
Never go here, crooks!!!! This was the most horrifying experience I ever had. Every person I spoke to or came in contact with was an xxx. Unprofessional and uncaring. Customers This was the most horrifying experience I ever had. Every person I spoke to or came in contact with was an xxx. Unprofessional and uncaring. Customers are not their specialty they just want to make sales. From what I experienced they are not interested in retentive customers. They definitely want a one time visit and send you off screaming to others steer clear of this lot of fools and scoundrels. They say that car salesman are the biggest xxxx bags and I agree. Sorry to say that if I never deal with another it couldn't hurt. I should have gone to Nissan on 46 where business was recommended, but I came back to this spot after buying my third car from them just to say NEVER again!!! If you go here go at your own risk ready from all kinds of scams and nonsense. Needless to say you will probably be seeing this dealership on 7 on your side and many other public outlets just so consumers can be aware. In this economy consumers must expose those that try to take advantage of us and undermine our well being. Stay away from this dealership!!!!! More
by Annoyed46
Employees Worked With
Rod Solis, Ed Capiello
May 10, 2015
A dealer that listens more than they talk After visiting two other dealers, Antwoine Boyd, our salesman was amazing. He took the time to listen to our needs and financial limitations. The en After visiting two other dealers, Antwoine Boyd, our salesman was amazing. He took the time to listen to our needs and financial limitations. The entire process was low pressure. They handled every obstacle and made us feel very comfortable. I have NEVER had ad experience purchasing a car that I enjoyed. I didn't walk in there looking for a relationship but I walked out with a few friends. I really feel that they wanted to do right by me not just to make a sale for them. More
by Blaw
Employees Worked With
Antwoine Boyd, Billy (used car manager), Frank Lizardi
March 10, 2015
Excelente experience Muy satisfecha por la compra de mi nuevo 2015 Toyota rav4. El Sr. Pinos siempre nos Audra con la compra de nuestros vehiculos. Estaminet my contentos Muy satisfecha por la compra de mi nuevo 2015 Toyota rav4. El Sr. Pinos siempre nos Audra con la compra de nuestros vehiculos. Estaminet my contentos y satisfechos con el concesonario y nuestro vended More
by Ramirez
Employees Worked With
Luis pinos
February 27, 2015
LOVED THIS DEALERSHIP!! This dealership is just another experience of buying a vehicle. Najy was my salesman and gian carlos was my fiance manager. I was so excited for my ne This dealership is just another experience of buying a vehicle. Najy was my salesman and gian carlos was my fiance manager. I was so excited for my new car. And i loved how fast, fair, and easy it was to purchase it. More dealerships need to know how to do business like they do over at Route 22 Toyota. More
by audrey_sweeny
Employees Worked With
Najy , Carlo
August 01, 2014
Army strong From the minuted I met Mike Garcia, he actually listened to what I needed and wanted (versus what he or a dealership would prefer me to buy/do). He an From the minuted I met Mike Garcia, he actually listened to what I needed and wanted (versus what he or a dealership would prefer me to buy/do). He answered every question I had, was very thorough in searching for the right car, never pushed me, kept in touch with me, and found the "needle in the haystack" vehicle I was after. I have never interacted with a salesman who listened - and heard - so clearly what I was saying and followed through on MY goals from start to finish. He has an exceptional knowledge of his cars and the dealership too. Mike's passion for doing a great job clearly comes through in the excellent sales experience he provides! I would highly recommend Mike to everyone and will certainly be back to work with him again More
by centerclown
Employees Worked With
Mike garcia
July 30, 2014
Tweaked Mike garcia was very responsive & patient during the buying process. He answered all of my questions & spent a lot of time making sure I had the infor Mike garcia was very responsive & patient during the buying process. He answered all of my questions & spent a lot of time making sure I had the information I needed. I felt very comfortable working with him & never felt pressured. He is easy to work with & is extremely friendly & knowledgable. There are a couple of small items on the car that need to be "tweaked" & Mike has been so great about making sure I'm happy. More
by kennedy123
Employees Worked With
Mike Garcia
July 29, 2014
Great Saleman Mike Garcia was great and help us a lot. We are please with his service. We were able to purchase a Toyota Sienna for our family. Mike Garcia was great and help us a lot. We are please with his service. We were able to purchase a Toyota Sienna for our family. More
by suzanna1
Employees Worked With
Mike Garcia
July 26, 2014
Best of the Best I really loved my experience at Route 22 Toyota. Overall, easy process in and out quickly no hassle no pressure in getting the car, but I loved the pr I really loved my experience at Route 22 Toyota. Overall, easy process in and out quickly no hassle no pressure in getting the car, but I loved the price I just had to get it. My Route 22 Toyota happy experience was all due to Timothy Rowe, awesome salesman, great personality, very friendly. Tim was very knowledgeable from beginning to end, I couldn't have had a better salesman, so glad I ended up working with him, made the transaction very quickly and satisfied me with the car I got. Of course, I will recommend going to Route 22 Toyota, and everybody ask for Timothy Rowe. =) So happy with my experience and my new Corolla! More
by floresc823
Employees Worked With
Timothy Rowe
June 24, 2014
Bait & Switch sales tactic Between March 27-29, 2014 I visited this dealership well-prepared with all the knowledge of brand new car pricing. I was interested with a base model Between March 27-29, 2014 I visited this dealership well-prepared with all the knowledge of brand new car pricing. I was interested with a base model 2014 Corolla (MSRP $18,435). They quoted me a fair price of $16,847. Of course, that's well below the invoice price of $17,700 for a base model. Told them I'll be back tomorrow to bring my wife & close it out. The next day, the 28th, price changed to $16,901. Well it's still below, but they explained that it's like the stock market, price fluctuates daily. Hahaha nice try. So I told them, we'll finalize the deal tomorrow saturday the 29th since it's almost closing time for them plus I have to get an insurance quote from my agent.As we were leaving, the manager told me & my wife that the appearance package(pin stripes & door guards $799 in value) will be included. I said OK, tomorrow we'll be back. Here we came the next day ready to close out, I signed the Purchase Order form but I have to read it first. All the numbers were accurate even the VIN number. Then we got inside the Finance office to meet the finance manager, the deal failed from that moment he told us that there was a mistake in the paperwork. He needs to add the $799 appearance package to the deal. I said nope & I insisted: We'll take home the car that I test drove with the same VIN number for the price that was quoted because if there was a mistake, it's not on me. I also added, when you go to McDonalds and they gave you a large fries but you ordered a small fries then it's not your mistake. Pay for the small size & take the large one. He said that he wouldn't allow his signature on the paper. Instead, he suggested that he'll give us another car without those appearance package. That's when I suspect a bait & switch tactic. It was already dark, so you won't be noticing damages or dents if any. So we walked out. Sales manager & saleman rushed to us & trying to convince us back. We said nevermind. The best part was, it was only 7:30 pm. We drove to another dealership in Jersey City(Hudson Toyota) and closed out the deal there. Good thing the Purchase Order form was with me & they just easily beat the price. More
by natsrek
Employees Worked With
Alex R., Ahmed Khedr
June 17, 2014
Quality customer service Many thanks to Hans Batista, Nelson Madera and the wonderful crew for the kind, courteous, efficient and friendly treatment I received when visiting t Many thanks to Hans Batista, Nelson Madera and the wonderful crew for the kind, courteous, efficient and friendly treatment I received when visiting the dealer. Throughout the sales process Mr. Hans was very patient, he addressed all the questions and concerns in a professional, Knowledgeable and non-car salesman fashion… Mr. Hans Batista provides the highest level of customer service and truly cares about his clients. I appreciate his commitment to provide high quality customer service and satisfaction. Hans Batista, thank you for going above and beyond. It is so rare these days. More
by yfernandez
Employees Worked With
Hans Batista, Nelson Madera
