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Route 22 Toyota

Hillside, NJ

3.8
1,648 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,648 Reviews of Route 22 Toyota

June 26, 2021

Dealership is friendly. Good selection of vehicles. Big disconnect with the call center & dealership. Call center provided inaccurate information to me when I did a lease buyout causing extra hour to proc More

by Jsp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Jul 12, 2021 -

Route 22 Toyota responded

Thank you for the honest review, we appreciate the feedback!

June 10, 2021

Pleasant staff. Been going there for the past 10+ years. Milton is great, doesn't feed me any xx. Workers with Yimani who was nice and very helpful More

by nells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yimani Manici, Milton Crooks
Jun 23, 2021 -

Route 22 Toyota responded

We are so pleased to hear that. Thank you for the kind review!

April 13, 2021

Khaled Elsisi was great a very nice and experienced sales person. However I’m not too happy with the car that I purchased a 2021 RAV4. I did not have the car three months and already has a malfunction More

by Seriepie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Elsisi
April 03, 2021

Scheduled a test drive over the phone for two specific models - said they would have both ready when I came in. After driving for 1hr+ and checking in, the salesperson came out and said that they were sel More

by camryforme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Pinos
Apr 07, 2021 -

Route 22 Toyota responded

Thank you for taking the time to give us your feedback. We are so sorry that you had a negative customer experience with Toyota. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit and hope that you provide us with the opportunity to change your mind. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 when you are able.

April 02, 2021

I came in for service for my second leased vehicle. Customer service was great as always. My vehicle had a recall and they were able to address the issue same day as well. She told me 3 hours and that More

by jessicaq79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Carrino
Apr 07, 2021 -

Route 22 Toyota responded

Thank you for the positive review. We are happy that you had a good experience having your vehicle serviced!

April 02, 2021

One of the best Toyota Dealers I have ever worked with. Very helpful, kind and the best staff. They go way over and beyond to help you. More

by SANZOBOBBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Edwards
Apr 07, 2021 -

Route 22 Toyota responded

We strive to create the best dealership experience possible. Thank you for the 5 star rating!

April 01, 2021

My sales representative Khaled was very professional. He was very knowledgeable of the Rava 4. He explains all the features. He has lots of patience More

by sjjjnelson
Recommend Dealer
Yes
Employees Worked With
Luis Pinos
Apr 01, 2021 -

Route 22 Toyota responded

sjjjnelson, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 30, 2021

Good service, very friendly and helpful staff, I’ll definitely recommend someone to give it a shot if they want a good deal to buy a new car. More

by Pmarc1194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Sharafeldin
Mar 31, 2021 -

Route 22 Toyota responded

Pmarc1194, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 25, 2021

Excelente servicio personas muy amables y dispuestos a ayudar al cliente en todo momento me brindaron excelente servicio al cliente y quede muy satifecho con el servicio More

by EManuel Quintero Dejesus
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nelson Madera, Luis Pinos, Khaled Elsisi
Mar 26, 2021 -

Route 22 Toyota responded

Gracias Emanuel por la revisión de cinco estrellas. Nos alegra que haya tenido una buena experiencia.

March 24, 2021

Thanks to Khaled I was able to get the car of my choice with the rate I wanted. Thank you RT22. I will definitely spread the good word ! More

by Hashawn.E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Pinos, Khaled Elsisi
Mar 26, 2021 -

Route 22 Toyota responded

Perfect, we are glad that you are happy with our service and your new vehicle. Thank you for the positive rating!