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Route 23 AutoMall
Butler, NJ
264 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 264 reviews
May 16, 2026
I have the ‘24 Dark Horse that Rt 23 received for show and test driving. One of 3000 sent to each Ford Dealership. It’s an incredible automobile and test driving. One of 3000 sent to each Ford Dealership. It’s an incredible automobile More
by dpearsall_50
Employees Worked With
May 05, 2026
Everyone from the dealership we dealt with was very helpful, friendly and professional through through the entire new car purchasing process. helpful, friendly and professional through through the entire new car purchasing process. More
by Sebeck5578
April 27, 2026
Brought my car in for an oil change and tire rotation and time estimate was spot on. time estimate was spot on. More
by dgoscicki
Employees Worked With
April 02, 2026
Everyone was fantastic especially Brian! ! Actually made the experience in getting my car smooth. First time ever was not at dealership for hours. Would highly recommend ! Actually made the experience in getting my car smooth. First time ever was not at dealership for hours. Would highly recommend More
by Cathy
January 22, 2026
Our salesman Lenny was amazing. Professional, polite, patient, and very knowledgeable. We went in the dealership just to look but Lenny was so helpful and easy to work with we clos Professional, polite, patient, and very knowledgeable. We went in the dealership just to look but Lenny was so helpful and easy to work with we closed the deal that day. More
by Vicki
Employees Worked With
January 14, 2026
I knew what I wanted. I went for a test run. I made a decision. I was out in an hour. They delivered my car. The next day professionalism did not spend the whole day in a I went for a test run. I made a decision. I was out in an hour. They delivered my car. The next day professionalism did not spend the whole day in a car dealership. More
by Josephbonastia
Employees Worked With
December 28, 2025
I had the BEST experience getting my car! As a woman, I’ve never had such a smooth, stress-free car-buying process. Brian was absolutely amazing—extremely helpful, knowledgeable, patient, and As a woman, I’ve never had such a smooth, stress-free car-buying process. Brian was absolutely amazing—extremely helpful, knowledgeable, patient, and genuinely cared about making the experience easy and comfortable for me. The dealership was professional and welcoming, and the entire process was seamless from start to finish. I couldn’t be happier with my car and highly recommend this dealership—especially Brian—to anyone looking for an exceptional experience! More
by Sarah F
November 14, 2025
Dealership is good, but sometimes they don't pay attention to detail. I had warranty service completed. When I picked my vehicle yp, the entire interior control area was covered in greasy handprints attention to detail. I had warranty service completed. When I picked my vehicle yp, the entire interior control area was covered in greasy handprints. I had to go back inside and ask them to come out and look and clean it. More
by Ford owner
Employees Worked With
Dealt with oil change area
