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Route 23 AutoMall

Butler, NJ

4.9
254 Reviews
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1301 NJ-23

Butler, NJ

07405

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Showing 254 reviews

September 26, 2025

I’ve leased with Route 23 Auto Mall twice now, and both experiences have been absolutely excellent. The staff is professional, knowledgeable, and genuinely focused on making the process smooth and stress-f More

by Liz Viola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Handelsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Rodriguez
September 23, 2025

Very responsive and accommodating staff. Jonathan did an excellent job throughout the process - from the initial order to coordinating pickup after the delivery. More

by Pdmurray87
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Handelsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

First time customer. Was paired with Dwight Blackwood upon arrival. He worked and found the vehicle we wanted and gave the best price after shopping 3 other dealerships. More

by dtarantino136
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight Blackwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Suitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Rodriguez
August 29, 2025

Car was brought in for first service since it was purchased. Everything was done quickly and efficiently. Service manager was courteous and handled the situation professionally. I will be going for More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rodriguez
August 27, 2025

I had one of the best automobile buying experiences with Brian. He was focused on my needs, attentive to my concerns and greatly helped me narrow down my decision on buying a vehicle that was right for me. More

by kbulger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Blackwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Excellent service, I had very pleasant experience with every member of the staff. Thank you Carlos. More

by OM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Santamaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Suitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Rodriguez
August 04, 2025

Top notch service at this dealership. Everyone is so nice - advisors, managers to valets! So happy! More

by Margaretkranz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rosal
August 04, 2025

This is the only place where I feel comfortable with everyone from the sales staff to the service staff. Kudos to all! They are all fantastic! More

by RangerDanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McKewon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Awesome service! Wait time was minimal and Joe was very accomadating . Will def be back and recommend More

by Jr65cobra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
June 23, 2025

Friendly staff fast service reliable just all the way around a great garage thank you route 23 Automall ford for taking me so late in the day and not turning me away like another garage did and a good pl More

by Ipainthouston11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have the employee name service advisor
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