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Route 23 AutoMall
Butler, NJ
234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 234 reviews
April 28, 2025
Carlos was very knowledgeable and answered all my questions. Would recommend the dealership and especially Carlos questions. Would recommend the dealership and especially Carlos More
by towersanne
Employees Worked With
April 28, 2025
Two days in service for a scheduled oil change, tire rotation and Sync s/w update is ridiculous. And this is the second time a simple scheduled service took two days. Also, I had to call at end of each rotation and Sync s/w update is ridiculous. And this is the second time a simple scheduled service took two days. Also, I had to call at end of each day to find out status of service because Route 23 Automall made no attempt to contact me. More
by dealerraterscreenname
Employees Worked With
unknown
April 22, 2025
Michael was wonderful to work with. He was extremely knowledgeable about the product and interested in my life style and reasoning for choosing the Bronco and my trim of choice. He made He was extremely knowledgeable about the product and interested in my life style and reasoning for choosing the Bronco and my trim of choice. He made the buying process stress free. Overall the dealership was pleasant, professional and offered full visibility into the buying process. Highly recommend Mike and Rte 23. More
by jennstiles
April 22, 2025
I had a great experience dealing with Michael. My Ranger is my third Ford product. I love my new truck. My Ranger is my third Ford product. I love my new truck. More
by dberrian127
April 22, 2025
It was great to work with Michael. Very knowledgeable and easy to work with. He thought through different options with me and made a good recommendations. Very smooth experience and wo Very knowledgeable and easy to work with. He thought through different options with me and made a good recommendations. Very smooth experience and would recommend to my friends and family. More
by Sookhuh1
Employees Worked With
April 22, 2025
Got the new Bronco! It’s awesome! Big thank you to Brian Barna helping me out! It’s awesome! Big thank you to Brian Barna helping me out! More
by Jslink66
Employees Worked With
March 12, 2025
The salesman Will was right on point ,was honest and very attentive.I would buy at 23 ford again. attentive.I would buy at 23 ford again. More
by darriosig
Employees Worked With
March 12, 2025
Just bought a new car today and had a very smooth no hassle experience. Entire staff was very helpful and a big shoutout to both Brian and Scott Barna they were the xxxx! hassle experience. Entire staff was very helpful and a big shoutout to both Brian and Scott Barna they were the xxxx! More
by Yort
March 11, 2025
My family has been purchasing vehicles from Route 23 AutoMall for 15 years and the service has always been excellent. Brian assisted me with finding the perfect car. He was patient and helpful. AutoMall for 15 years and the service has always been excellent. Brian assisted me with finding the perfect car. He was patient and helpful. More
by MD03
Employees Worked With
February 27, 2025
Polite helpful and efficient. In and out quickly. I have said enough. why 15 words? In and out quickly. I have said enough. why 15 words? More
by Johntmitchell999
Employees Worked With
Other Employees :
Max Cavallo
