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Route 23 AutoMall
Butler, NJ
287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 287 reviews
October 27, 2026
Their service is always good. But you have to get there early as they don’t take appointments. But you have to get there early as they don’t take appointments. More
by bbarney.tennis
Employees Worked With
October 22, 2026
Been a customer with this dealer for 20 years. ..very satisfied with sales and service ..very satisfied with sales and service More
by vpschutze
October 08, 2026
Dwight was our sales person. I can honestly say. He was exceptional !!!!!! Not pushey. Very kind man and because of the way he was. We made the deal !!!! Did everything to I can honestly say. He was exceptional !!!!!! Not pushey. Very kind man and because of the way he was. We made the deal !!!! Did everything to drive bronco up to show us colors in different lights .. very special man. Never to lose him !!!! More
by hairspray22
Employees Worked With
September 16, 2026
The quick lane staff is rock solid. The vehicle is always ready when promised and they don't use high pressure tactics when additions work is needed. Always a good experience. The vehicle is always ready when promised and they don't use high pressure tactics when additions work is needed. Always a good experience. More
by Ed S
September 06, 2026
Very knowledgeable about the vehicles on the lot. Patient and helpful. Everyone was friendly and welcoming. Felt very comfortable and excited to find my new car. Patient and helpful. Everyone was friendly and welcoming. Felt very comfortable and excited to find my new car. More
by Ryleyelizabeth10
August 28, 2026
Great experience buying. Great experience with my first warranty issue which was not technically a car defect issue. Very happy. Went there after being treated abominably by Great experience with my first warranty issue which was not technically a car defect issue. Very happy. Went there after being treated abominably by a nearby dealership and couldn’t be happier. More
by JL
Employees Worked With
August 27, 2026
Great customer service. Paul Metzger was an outstanding sales person. He was honest, knowledgeable, and straightforward. We never felt pressured. We highly recommend 23A Paul Metzger was an outstanding sales person. He was honest, knowledgeable, and straightforward. We never felt pressured. We highly recommend 23Automall in Butler. Our #1 pick for all future purchases! More
by 0417mamacita
August 19, 2026
It's always a great experience at Route 23 Ford. This is the 2nd time purchasing a vehicle from this dealership and they are excellent. I worked with Jason McKeown and Steve Boxer they were both fan This is the 2nd time purchasing a vehicle from this dealership and they are excellent. I worked with Jason McKeown and Steve Boxer they were both fantastic. They put a lot of effort in finding my wife the exact Bronco she wanted which was not an easy task. Route 23 Ford is the only dealership I will do business with because they know how to treat their customers. If you are in the market for a new or use Ford, give them a try I can assure you that you won't be disappointed. Keep up the great work Route 23 Ford! More
by cdram
