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Route 23 AutoMall
Butler, NJ
275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 275 reviews
July 24, 2026
My walk-in appointments are handled quickly, and are helpful advising what future work needs to be done. When I had body work done due to a deer strike, they returned my truck impeccably cleaned in a helpful advising what future work needs to be done. When I had body work done due to a deer strike, they returned my truck impeccably cleaned in and out. I was amazed. Thank you Route 23 Wayne for being a dealership I can count on! More
by Blackjax
July 22, 2026
Friendly, competent customer service reps. They made sure I was aware of what needed to be done keep my truck safe to drive. The service was completed in a timely manner. I find the cost at They made sure I was aware of what needed to be done keep my truck safe to drive. The service was completed in a timely manner. I find the cost at the dealership is expensive, BUT I feel it is worth every penny in piece of mind. Thank you for your good work. More
by CedarsForge
Employees Worked With
July 20, 2026
Very professional and the meeting on time great job in mobile customer service or delear mobile customer service or delear More
by Rodrigo
July 15, 2026
They always do a great job with diagnosing and repairing any issues, they always go above and beyond to make sure everything is right. They will pick you up, drop you off and if needed send a tech to you to any issues, they always go above and beyond to make sure everything is right. They will pick you up, drop you off and if needed send a tech to you to get the work done. I will drive 45 minutes to bring my truck to Rt23 Automall rather than drive 2 minutes to the dealer down the street. More
by Chris B
July 12, 2026
Garland quoted me a price on a extended service contract, which was better than other quotes he was very professional did not try to sell me anything other than what I was interested in which I appreciated v which was better than other quotes he was very professional did not try to sell me anything other than what I was interested in which I appreciated very much. It was my first visit there but certainly not my last. I will be considering them when it’s time for my next purchase. More
by Space2grow
Employees Worked With
July 06, 2026
Jonathan was great salesperson to deal with and delivery was perfect. Pricing process was made easy. was perfect. Pricing process was made easy. More
by rppaolazzi
July 01, 2026
The dealership was courteous and very easy to deal with. The process went very smooth. The process went very smooth. More
by bonsanto
Employees Worked With
June 10, 2026
Excellent Mobile Service. Techs were on time, knowledgeable and polite. Would recommend to anyone looking for service. Techs were on time, knowledgeable and polite. Would recommend to anyone looking for service. More
by michaelagrati
Employees Worked With
Not sure the name of the mobile tech
May 30, 2026
I had a great experience with this dealership not like others where are putting pressure on you, everyone is very polite and pleasant specially Dwight Blackwood salesman where he treats you more like a fr others where are putting pressure on you, everyone is very polite and pleasant specially Dwight Blackwood salesman where he treats you more like a friend than salesman, answering every question you have to make a deal and make you happy. I would definitely go back for any other car I need to buy More
by grofot
May 27, 2026
The service departments are awesome. We will see how sales are when I’m ready for a new car We will see how sales are when I’m ready for a new car More
by o4nannie
Employees Worked With
