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Route 23 AutoMall

Butler, NJ

4.9
239 Reviews
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1301 NJ-23

Butler, NJ

07405

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Showing 239 reviews

March 19, 2018

Above and Beyond Salesman My wife and I recently bought 2 cars from here, mostly because of the great compassionate salesman Hector Ramos. He made us feel welcomed and not pres More

by Yankees1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Ramos
Sep 14, 2018 -

Route 23 AutoMall responded

Glad you enjoyed your experience at Route 23 Automall. We try hard to make your time here the best time you ever had when buying a car. Thank you !!!

March 17, 2018

feel like family Went to other dealers cause my lease was up the others made me feel like I had no choice but to take what they showed me or just not comfortable. Ti More

by Fordgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ
Oct 18, 2018 -

Route 23 AutoMall responded

Sorry so late. Thank you !!!

December 26, 2017

Worst customer service So I went to buy a 2017 Ford Mustang; everything was going fine. I was trying to figure out the number which works for me the best but sales person wa More

by Shuwaib Liaquat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Kim
Oct 18, 2018 -

Route 23 AutoMall responded

Sorry for getting back so late. Since then we have retooled and are under new management . Please consider us next time you are looking for a Ford. Thank you for your review. 973-838-0800 ask for Steve if you need anything.

October 03, 2017

Excellent Dealership repeat customer This was my families 5th purchase from 23 Ford and they once again provided 5 star service. Rick Mostacero was excellent listened to our budget and ne More

by Michael M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mostacero
July 16, 2017

Great car buying experience Had a very good experience with this dealership. Staff are all very nice and not constantly following you around while looking for a vehicle. I worked More

by Steve13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
July 14, 2017

Rick was great! Rick was very knowledgeable and patient with us. He was very pleasant to work with and worked with us getting to our budget number. We will definitely More

by slotty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo
June 24, 2017

Excellent service Fast, easy, pressure free process. Friendly and effective customer service. Very glad to have had Rick as our car dealer. He was able to explain every More

by krupinska0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mostacero
April 20, 2017

Great experience! I am so pleased with how smooth and simple they made this process for me! NO pressure, everything was 100% honest and in the best interest for me! Ric More

by mallorymack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich!
April 18, 2017

Patti McNamara Route 23 Automall is very well represented by this customer service manager who I believe is a major reason why car buyers return to this dealership t More

by FDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti McNamara
April 06, 2017

Unique Experience specifically thanking Richie Garcia I'm the Owner of Sabretti's Hot Dogs & Wild Game Sausages located in Hopatcong, NJ. Richie is a patron that visits my business a few times a month. More

by Sabretti's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Garcia
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