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Route 23 AutoMall
Butler, NJ
282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 282 reviews
September 12, 2025
First time customer. Was paired with Dwight Blackwood upon arrival. He worked and found the vehicle we wanted and gave the best price after shopping 3 other dealerships. Was paired with Dwight Blackwood upon arrival. He worked and found the vehicle we wanted and gave the best price after shopping 3 other dealerships. Very happy with our experience here, and would refer Dwight and the dealership to anyone looking for a Ford. More
by dtarantino136
August 29, 2025
Car was brought in for first service since it was purchased. Everything was done quickly and efficiently. Service manager was courteous and handled the situation professionally. I will be going for purchased. Everything was done quickly and efficiently. Service manager was courteous and handled the situation professionally. I will be going for future service. More
by Joe
Employees Worked With
Ed Rodriguez
August 27, 2025
I had one of the best automobile buying experiences with Brian. He was focused on my needs, attentive to my concerns and greatly helped me narrow down my decision on buying a vehicle that was right for me. Brian. He was focused on my needs, attentive to my concerns and greatly helped me narrow down my decision on buying a vehicle that was right for me. Brian is extremely professional and has a great demeanor. Brian made buying my new vehicle a very stress-free process. Kevin Bulger More
by kbulger
August 16, 2025
Excellent service, I had very pleasant experience with every member of the staff. Thank you Carlos. every member of the staff. Thank you Carlos. More
by OM
August 04, 2025
This is the only place where I feel comfortable with everyone from the sales staff to the service staff. Kudos to all! They are all fantastic! everyone from the sales staff to the service staff. Kudos to all! They are all fantastic! More
by RangerDanger
June 23, 2025
Friendly staff fast service reliable just all the way around a great garage thank you route 23 Automall ford for taking me so late in the day and not turning me away like another garage did and a good pl around a great garage thank you route 23 Automall ford for taking me so late in the day and not turning me away like another garage did and a good plus they didn’t wreck my truck when getting a oil change 10 out of 10 would highly recommend More
by Ipainthouston11
Employees Worked With
Don’t have the employee name service advisor
June 20, 2025
The ford maverick was order from the manufacturer. I was kept informed about the build process as well as the shipping and delivery dates. I was kept informed about the build process as well as the shipping and delivery dates. More
by Richt04
Employees Worked With
June 19, 2025
I had a nice day at Ford I got what I wanted and my salesman Steve was fantastic I am very pleased at what service I received salesman Steve was fantastic I am very pleased at what service I received More
by Kenyradios
