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Route 23 Honda

Pompton Plains, NJ

4.7
2,707 Reviews
Are You Curious About Route 23 Honda? Here's more About the Experience We Offer our Pompton Plains, Wayne, Paterson and Newark Drivers Here at Route 23 Honda, we're committed to providing our Pompton Plains, Wayne, Paterson and Newark drivers with the ultimate dealership experience. From a comprehensive selection of new Honda models and budget-friendly used cars to car loans and Honda leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Route 23 Honda team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 700 State Route 23 Pompton Plains, New Jersey, where we're a just a quick drive away from Wayne, Paterson and Newark. We truly look forward to assisting you today and in the future with all of your automotive needs!
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700 Route 23 North

Pompton Plains, NJ

07444

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Showing 2,707 reviews

May 07, 2021

I went today to the dealer was the worst experience ever sales rep have to be trained to deal with people, but the worst part was the sales manager Rolando Rengel how have a fake name and didn’t want to giv More

by adhamgalal0
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rolando Rengel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlsen Boncoeur
April 30, 2021

I’d like to thank Melissa for her excellent service. She was very helpful and attentive when I took my car for service. Definitely recommend!! More

by yess
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa
Apr 30, 2021 -

Route 23 Honda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with Melissa and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

April 29, 2021

David was very good . He remembered me from 2 years ago. He gave me same excellent service as I have gotten in the past. See David if you want a trustworthy sales man. More

by Sweetnyles71
Recommend Dealer
Yes
Employees Worked With
David Yoon
Apr 29, 2021 -

Route 23 Honda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with David. We appreciate your business and hope to see you again in the future. Until then, drive safely!

April 19, 2021

I leased a car on Saturday with a beautiful trade in. We went over numbers and took a few cars for a test drive. We settled on fair payment and signed all the papers. I was to return on Monday because the More

by Buyer beware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg from finance , Luis Florencio
Apr 21, 2021 -

Route 23 Honda responded

Thank you for taking the time to tell us about your experience. We are very sorry to hear about your experience. We know the credit issue isn't your fault, but we unfortunately have to go by the bank's final decision. We can assure you that we did everything in our power to make your purchase possible, as it is also in our best interest to sell cars. After speaking with management they informed us that they did offer you an option to finance the vehicle in lieu of a lease. Please let us know if you'd like to pursue that option. We appreciate the opportunity to earn your business and apologize again for the inconvenience. We hope for the chance to serve you again. Until then, drive safely!

Apr 21, 2021 -

Buyer beware responded

I was mislead into believing I bought a new car. Payment amount, transfer of insurance and payout of trade in. Also to return the follow day and be blind sided. That’s my issue ~ Rt 23 Honda is very misleading and give false hope

March 05, 2021

Rudy in service department was very helpful , service department staff were very friendly Nd helped with my needs. The whole staff at RT 23 were friendly Nd helpful. More

by Bsmurfy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anjelica Davis , Rudy Espana
Mar 06, 2021 -

Route 23 Honda responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with Rudy and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 11, 2021

Worked with Yaik Tung to purchase a used car. He was Worked with Yaik Tung to purchase a used car. He was very professional and friendly and easy to work with. I highly recommend him if you are looki More

by senthilrajarathnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaik Tung
Feb 11, 2021 -

Route 23 Honda responded

It is our pleasure to hear about your positive experience with Yaik. Thank you for the great review and for being a part of the Route 23 Honda family. We look forward to seeing you again in the future!

January 28, 2021

Very pleased with David’s service! David was very helpful and understanding. From the moment we walked in David made us feel welcome and I was very excited to buy my first car with his help! More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Yoon
Jan 28, 2021 -

Route 23 Honda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with David. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely in your first car!

December 29, 2020

Worked with Yaik Tung to purchase a used car. He was very pleasant, professional, and easy to work with. I highly recommend him if you are looking for a car! More

by Kgarbowski2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaik Tung
Dec 30, 2020 -

Route 23 Honda responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Yaik. We appreciate your business and wish you many safe miles in your "new" vehicle!

December 26, 2020

excellant experience from the moment I walked in! Friendly service and David Yoon the salesperson i worked with, was very professional and went out of his way to make me feel valued and he expressed More

by wayne52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Siegel, David Yoon
Dec 27, 2020 -

Route 23 Honda responded

Congratulations on your new Honda CRV! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with David. We appreciate your business and wish you many safe miles in your new vehicle!

December 22, 2020

Carlsen Boncoeur is better off selling cars to DOGS with the way he barks like one. My wife and I wanted to come and purchase a certified pre-owned car listed on the internet at $26,365. As soon as we began More

by Imran_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlsen Boncoeur
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