
Route 23 Honda
Pompton Plains, NJ
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Loyal customer!! Always very happy to deal with the friendly staff at Route 23 Honda. I have been with Dino Riccio since 1995 leasing with him. He's the best! Always very happy to deal with the friendly staff at Route 23 Honda. I have been with Dino Riccio since 1995 leasing with him. He's the best! More
Very Happy with My Certified CR-V Great experience. Got my CR-V at the monthly I needed. My salesman Stephen was knowledgable and very friendly. The whole process only took a couple of Great experience. Got my CR-V at the monthly I needed. My salesman Stephen was knowledgable and very friendly. The whole process only took a couple of hours. Each step and signature was explained. I'd been to two other dealers previous, this was head and shoulders above those two. I highly recommend this dealership. Chris from Wallington NJ. More
Best car salesmen I've ever encountered!! While I don't necessarily think this is the best dealership I've been to I will say that they have great salesmen. One in particular Stephen Mains wa While I don't necessarily think this is the best dealership I've been to I will say that they have great salesmen. One in particular Stephen Mains was outstanding. Very knowledgable and completely approachable. He answered my questions quickly and honestly. He made my visit very pleasant and comfortable. In all honesty the main reason I would recommend this dealership is because of the quality and friendliness of the salesmen more specifically Stephen Mains. I did have a slight problem with the cashier Kayleigh she was very unprofessional and rude. Other than that my experience was fantastic. Thank you Steve M for all your help and for the smooth transaction!! More
A positive experience I just purchased a certified pre-owned Honda Pilot. While Route 23 Honda was my first stop, I also wanted to shop around and look at a few other pre o I just purchased a certified pre-owned Honda Pilot. While Route 23 Honda was my first stop, I also wanted to shop around and look at a few other pre owned Honda Pilots at other dealerships before making my decision. Heivy was great because he didn't pressure me to make a decision on the spot. This was very different from some of the other Honda dealerships I visited which was a big turn off. I came back and ended up purchasing from Heivy Gomez at Route 23 Honda not only because of the great price but also because of the customer service he provided. Heivy was excellent to work with and he answered all my questions (I had a lot). My young children were with me during this process and I found the entire dealership to be very welcoming. All staff that I met with during the process were very helpful and patient and did not try and pressure me. That is worth more than words. I will certainly utilize the dealership again and recommend it to others. More
"Another Excellent Buy" Everyone at Route 23 Honda is very friendly. I just leased my "5th" Honda from the same salesman I have been dealing with for 10 years. I just want t Everyone at Route 23 Honda is very friendly. I just leased my "5th" Honda from the same salesman I have been dealing with for 10 years. I just want to say "Thank You" again Dino Riccio for making every trip to Route 23 Honda a very painless and pleasant one. Dino is very knowledgeable, professional and courteous. I always feel like I am in good hands and know I will get the best possible deal. Thanks again Dino --- don't ever change. More
Great Car Buying Experience I researched certified pre owned Honda Accords for about a month before I found just what I was looking for at Route 23 Honda. Upon my arrival at the I researched certified pre owned Honda Accords for about a month before I found just what I was looking for at Route 23 Honda. Upon my arrival at the used lot, I was promptly greeted by salesman Rolando Rengel. Within minutes of me telling Rolando what I was looking for, he had me on the road test driving the vehicle that I would later purchase. Route 23 Honda's customer service was top notch and I would definitely recommend both the dealership, and Rolando to others. More
Excellent Dealership and Buying Experience!!! From start start to finish my experience at Route 23 Honda has been nothing short of excellent. John Greenwald, the salesman who sold me my Honda, wa From start start to finish my experience at Route 23 Honda has been nothing short of excellent. John Greenwald, the salesman who sold me my Honda, was very professional, friendly, knowledgeable, courteous and made my buying experience very enjoyable!!! I would recommend John to anyone looking for a new vehicle, who made my experience at Honda unforgettable. Also Fred from the finance department was very professional, courteous, and answered all of my questions and helped me the get the best deal for my vehicle. Thank you John and Fred and Route 23 Honda for a great buying experience!!! More
First Car Buying Experience I just leased my new Honda Civic and I have to give a huge thank you to our sales person, Stephen Mains. His knowledge of the car and Honda in general I just leased my new Honda Civic and I have to give a huge thank you to our sales person, Stephen Mains. His knowledge of the car and Honda in general made what could be a very frustrating experience into a very smooth and pleasant one. He really catered to our needs and continued to listen to us even as we sat there way past closing time. He even allowed us the opportunity to put the car on hold and come back the next day after going over our finances, which showed that he truly cares about customer satisfaction. Plus, I must commend him for very tactfully handling my extremely reticent father and all his frustrations. The next day continued to be a wonderful experience as we worked with Sunny Chan to seal the deal. Overall, the entire process was smooth and swift and I will definitely be returning. More
New car buying experience I priced a new Honda Accord online, then called Rt 23 Honda. I was connected to Dino, I told him what I was looking for, he responded by saying " if I I priced a new Honda Accord online, then called Rt 23 Honda. I was connected to Dino, I told him what I was looking for, he responded by saying " if I came into the dealership he would find me the car I was looking for". I went in the next day. Dino was most courteous, found me the car I wanted, handed me the keys and told me to take the car for a test ride. When I got back we wrote up the contract and I drove the car home a hour later. Dino was a very professional salesman, he was friendly, efficient, and knowledgable. I would recommend him to anyone looking for a new Honda. He made the experience most pleasant. I called him a few days later to show me how to use some of the electronics in my new car. He told me to come right over, when I walked into the dealership he walked me out to my car immediately. He showed me everything I asked about and even recommended and set up my radio with stations he thought I would enjoy. Overall, I am happy that Dino was my salesman, he should be commended for a job well done. More
Front End Vibration I took my car for a Front end Vibration issue and the dealership had me replace rear brake rotors, buy 3 new tires, and were unable to correct the pro I took my car for a Front end Vibration issue and the dealership had me replace rear brake rotors, buy 3 new tires, and were unable to correct the problem with my car, This dealership had me spend $990.14 on 2 rear rotors and 3 tires, what a RIP OFF, and on top off that my car is driving and VIBRATING worse than when I brought in for service it feels as if the front end drive train is going to fall out. The staff there are unwilling to help Latin American Customers even though they speak the Language, that's disgraceful. More