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Route 23 Honda
Pompton Plains, NJ
2,716 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 28, 2014
Great New Car Buying Experience! My wife and I bought a new 2014 Honda Civic EX and we are extremely pleased with the overall experience at Route 23 Honda. First, our salesman Ron Wo My wife and I bought a new 2014 Honda Civic EX and we are extremely pleased with the overall experience at Route 23 Honda. First, our salesman Ron Wood was wonderful to work with. He is thoroughly knowledgeable about the Honda products and took the time to explain and demonstrate many of the car's unique features. He was also very patient as we changed our minds several times regarding the interior and exterior colors. The whole purchase process (once we decided what we wanted) took just over an hour which included a call to our insurance company. We had a price in mind which was accepted without any quibbling and we closed the deal. The dealership accepted our personal check and we drove home with our new Civic! Overall a very positive experience. More
by davidmx13
Employees Worked With
Sunny Chan, Ronald Wood
March 27, 2014
To be my first time buyer I think I had the best customer service. Mr. Rengel was very polite, patient, honest, and overall very friendly. If I was to recommend someone to buy a car I would tell them to go t service. Mr. Rengel was very polite, patient, honest, and overall very friendly. If I was to recommend someone to buy a car I would tell them to go to him. More
by drlizz18
Employees Worked With
rolando rengel, Rolando Rengel
March 27, 2014
Pleasure to work with My second Honda Accord purchase with Route 23 Honda. I would definitely recommend Route 23 Honda and Ron Wood to anyone considering the purchase of My second Honda Accord purchase with Route 23 Honda. I would definitely recommend Route 23 Honda and Ron Wood to anyone considering the purchase of a new car. More
by Gnrlk39
Employees Worked With
Ron Wood
March 27, 2014
Came in with my father who was getting a new car, Heivy assisted us who was able to show us the car my father wanted, gave us a cheaper price than Garden State Honda. Had such a great experience I will be assisted us who was able to show us the car my father wanted, gave us a cheaper price than Garden State Honda. Had such a great experience I will be stopping by when I trade in my vehicle for a new honda. More
by NJsPIMP
March 26, 2014
Alton was very polite and friendly he mad sure me and my family was comfortable and he made sure my car was fully cleaned. Wilson worked really hard with me he went over the best plan I can afford. He was family was comfortable and he made sure my car was fully cleaned. Wilson worked really hard with me he went over the best plan I can afford. He was nice, polite and understanding and friendly he understood what I needed. More
by mella424
Employees Worked With
Wilson Feliciano
March 26, 2014
My husband and I met with Dino Riccio 12 years ago when we leased our first Honda CRV, It was on a friend's very enthusiastic recommendation. We found him to be extremely helpful and very pleasant to deal we leased our first Honda CRV, It was on a friend's very enthusiastic recommendation. We found him to be extremely helpful and very pleasant to deal with. Whenever we had any questions or issues that needed to be addressed, he was always quick with a response. We have just recently leased our fifth Honda CRV from Dino. There are plenty of Honda dealerships closer to where we live, but honestly we are much happier dealing with Mr Ricco and will continue to do so in the future. More
by elena13
Employees Worked With
Dino Riccio
March 26, 2014
I purchased my Honda CR-V here the sales process was pretty easy once I got there since I pre negotiated via email before my arrival. The sales person I was dealing with was good and got me the car I wa pretty easy once I got there since I pre negotiated via email before my arrival. The sales person I was dealing with was good and got me the car I wanted in pretty painless process that I appreciated. Also, the finance manager was quick and to the point and did not waste my time trying to sell me extra things I really do not need. What kept this from being a 5 star experience were a few things 1st when they clean your car the job is rushed so when I took delivery the car was still pretty dirty. Next I was called and asked to come back for a missing signature on one of the documents which there should be a better proofing system in place to avoid this from happening fortunately I work close by so it was not that bad. Until a hour later I was called back by the dealer and told my plates were in I wish everyone was on the same page there and told me my plates were in so I would came in to sign the papers and pick up plates at the same time. But instead I had to drive back and forth twice for this. Well I picked up the plates and the girl at the cashier station just handed me the plates and did not even offer to have someone put them on my new car. I was like WOW! Cars I have purchased in the past from dealers insist they put them on. Here she did not even offer! So I had to go to the local Auto Zone and asked one of the guys there if they could be so kind and put the plates on for me. Which he did with no problem but laughed in disbelieve that my dealer did not offer this service. So if this dealer offers you a great price then go for it. But if you’re looking to be swept off your feet and feel like a VIP it does not seem it will happen here. I felt more like just a transaction as if I was buying a gallon of milk there was not relationship building to make me a long time customer. More
by Alex8828
Employees Worked With
Sunny Chan
March 25, 2014
Rolando Is the best salesman i've dealt with. He was patient with me the day i purchased my car. My mom wants to trade in her car & i have already recommended him to be her sales guy. Everytime i call h patient with me the day i purchased my car. My mom wants to trade in her car & i have already recommended him to be her sales guy. Everytime i call him he picks up the phone. In the near future if i decide to buy another car im def going to see him. More
by mreyes74
Employees Worked With
Rolando Rengel
March 25, 2014
I just leased a new Honda accord from Ron and he was absolutely fabulous. He wasn't pushy or high pressure like the stereotypical salesman and was very patient in helping me understand everything about absolutely fabulous. He wasn't pushy or high pressure like the stereotypical salesman and was very patient in helping me understand everything about the process. He even made sure I knew how to use all the features in my new car, being that I am not the most tech savvy. The whole staff was friendly, knowledgeable and approachable. I would definitely recommend Rt 23 Honda to anyone looking to purchase a car. More
by chuck614
Employees Worked With
Ronald Wood
March 25, 2014
This is my third car with Route 23 Honda and I must say I'm in love with my 2014 accord sedan sport! I love the great service and friendliness they offer to satisfy my needs. Great thanks to Alton for bein I'm in love with my 2014 accord sedan sport! I love the great service and friendliness they offer to satisfy my needs. Great thanks to Alton for being awesome! More
by Kguzman614
