Route 23 Honda
Pompton Plains, NJ
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We read the many positive reviews of Dino Riccio's service before walking into Route 23 Honda and can honestly say we agree. Friendly and forthright, we appreciate how hard he worked hard to earn our service before walking into Route 23 Honda and can honestly say we agree. Friendly and forthright, we appreciate how hard he worked hard to earn our business with the best deal he could offer. We knew we wanted a CR-V, but were unsure if new or used was the right choice for us. Dino took his time to compare both options, was generous with test drives, and expertly answered our many questions. We never felt rushed or pressured to make a decision, but when we did, we felt confident it was the RIGHT decision for us. It certainly pays to do your homework and Dino was a key reason for us wanting to partner with this dealership. More
I have leased 4 cars from Dino and recently financed the last one when the lease was up. He is always very pleasant and friendly and tries to get you the best deal possible. last one when the lease was up. He is always very pleasant and friendly and tries to get you the best deal possible. More
Ron and Rt 23 Honda provided the type of custoemr experience that sets them apart from other dealerships. Far too many dealerships play games with mis-quotes, pushing options, or trying to direct th experience that sets them apart from other dealerships. Far too many dealerships play games with mis-quotes, pushing options, or trying to direct the sale. Ron understood exactly what I was looking for, found the vehicle, and provided all the info, and BEST price up front the first time. After a few short emails and a less than 2 hr. visit to the dealership, the purchase of a new CRV was complete. The entire group pulled together as a team, assiting each other in everything required to make the experiance pleasant and quick. I will recommend Ron and Rt 23 Honda to anyone I encounter looking for an honest and customer friendly buying experience. More
Every experience at this dealer is unpleasant. The service dept. is horrible, unqualified, unprofessional and incompetent. I don't know how they stay in business. service dept. is horrible, unqualified, unprofessional and incompetent. I don't know how they stay in business. More
This is a very special dealership. They are genuinely This is a very special dealership. They are genuinely friendly and very pleasant. I look forward to going to Route 23 Honda. They are also very c This is a very special dealership. They are genuinely friendly and very pleasant. I look forward to going to Route 23 Honda. They are also very competent. More
I had spent weeks looking online for a late model Accord, and had a specific budget in mind. I knew I wanted a Honda Certified Used vehicle, and had a budget in mind. I saw online that there were a few cars and had a specific budget in mind. I knew I wanted a Honda Certified Used vehicle, and had a budget in mind. I saw online that there were a few cars meeting my needs at several of the local area dealerships, but noticed the one at Route 23 Honda had the least miles and was the newest model year. I decided that since I live close by, to swing by the dealership to see the car in person. When I was looking at the car parked outside of the dealership, Rolando approached me and introduced himself. He was friendly, and listened well to what I was looking for in my car purchase. Since I was interested in the particular car, he quickly offered a test drive which I obliged. After the test drive, we worked out the numbers, which there were no surprises and everything was very clearly laid out. Rolando's friendly, positive attitude made the process pleasant and as enjoyable as purchasing a car can be. Even though it was the Saturday evening before Christmas, Rolando was able to schedule delivery of my vehicle on Monday. The actual delivery of the vehicle was very smooth, the financing beat what my local bank was able to provide, and I was done with the whole process in about an hour. I highly recommend Rolando and Route 23 Honda if you are in the market for a Honda Certified Used Car. More
Alton was super helpful and friendly. Helped me get a GREAT deal! Only issue with the whole process was that if you don't lease with Honda again there is a 350 fee!!! We were not told this until the last GREAT deal! Only issue with the whole process was that if you don't lease with Honda again there is a 350 fee!!! We were not told this until the last minute when the car was already prepped and everything was set. I like Honda so if we were told this earlier, I would have still bought the car and released a Honda at the end but it just felt deceiving not to know until the final moment. This place is sooo much better than Garden State Honda were I leased my last Honda. More
Before I went to Route 23 Honda I spoke to Dino Riccio over the phone about what I was looking for, and was extremely impressed with his professionalism and responsiveness. If he said he was going to sen over the phone about what I was looking for, and was extremely impressed with his professionalism and responsiveness. If he said he was going to send an e-mail or return my call, he did. After checking his glowing reviews on this site, I came in the next day and left with a 2014 Accord Sedan LX. Dino lived up to his well-deserved reputation. He was extremely professional, trustworthy, patient, perhaps most importantly when you are nervous first time new-car-buyer, knowledgeable but not pushy. I would certainly recommend Dino and Route 23 Honda to anyone buying a Honda. More
Overall the experience at Route 23 Honda was very good. They came through and met a competitive offer and did not play any last minute games which was refreshing as I don't have the time or patience for a They came through and met a competitive offer and did not play any last minute games which was refreshing as I don't have the time or patience for a bunch of nonsense. They also delivered on the agreed upon date the model trim and colors we chose so once again no complaints. The car was exactly what we agreed to and the pickup process was efficient. The two small issues we had with the new CRV (tire pressure sensor light and some protective adhesive residue on the driver door) were resolved promptly. My only complaint and this applies towards Honda Financing is that if you do a pre-approval first when financing a vehicle you are going to end up with two hard credit card pulls on your report. I would recommend Ron Wood Jr as he did come through for us during the same and was there after the sale also, More
I just got the 2013 Civic and LOVE IT! The dealership was unbelievably helpful and provided a great experience. If you want a great deal see Steve Mains! unbelievably helpful and provided a great experience. If you want a great deal see Steve Mains! More