Route 23 Honda

I have to begin by saying that I HATE the process of buying a new car. It takes too long, too much haggling, too complicated. That being said, the Honda salesman Stephen Mains made the process much ea buying a new car. It takes too long, too much haggling, too complicated. That being said, the Honda salesman Stephen Mains made the process much easier and straightforward. I'm not qualified to rate the entire dealership, but Mr. Mains was honest, forthright, and he made every effort to make the buying experience a good one. More

Ron Jr. worked with me and understood the internet experience. Whereas other dealers 'did the dance' telling how the price they were giving was great, etc., Ron gave a good price from the start...wh experience. Whereas other dealers 'did the dance' telling how the price they were giving was great, etc., Ron gave a good price from the start...when another dealer was a bit lower, he undercut them. Also, he didn't waste time. He knew what we were looking for and clearly tried to accommodate. He didn't drag out the experience by overselling extra items. He made them clear what was available, shared his thoughts on which he'd consider and then left it to us to decide. The finance desk continued to be a positive experience. I had bought a Honda for my mother in August in another state and even after we had agreement on the price, we had to listen to a 15 minute orchestrated dance on all the warranty options available. Woodley (I apologize if I misunderstood his name) in finance, simply had a print out of all the options, costs, and showed it to us and asked us to sign on which option if any we wanted. Overall, I felt like both Ron Jr. and Woodley understood the sophisticated internet buyer who does their homework and then wants an painless experience after the decision has been made. At the same time, they were knowledgeable and would work hard to insure that you understand the features, options, costs, etc. More

Steve mains was very helpful in getting me a frat price on my 2012 keep liberty. If you want great service go to rt 23 honda. on my 2012 keep liberty. If you want great service go to rt 23 honda. More

I had a great experience at Route 23 Honda with Stephen Mains. I am very pleased with the car I purchased and the price I paid for it. Mains. I am very pleased with the car I purchased and the price I paid for it. More

Dino is the consummate professional sales team member who strives to deliver just what the client is looking for as was in our case today. We were searching for a first car for our 17 year old daughter who strives to deliver just what the client is looking for as was in our case today. We were searching for a first car for our 17 year old daughter and he found a white Civic with low miles at a great price and she and we are thrilled. This is the 3rd car I have purchased from Dino and I recommend him to all my friends and neighbors due to the excellent experience I have had all three times and counting... Thanks very much- Chris Egan More

The transaction was remarkably quick and simple. Stephen Mains was straightforward, enthusiastic about his product without seeming dishonest or presumptuous. He was knowledgeable about the car. He didn't Mains was straightforward, enthusiastic about his product without seeming dishonest or presumptuous. He was knowledgeable about the car. He didn't pressure me to buy it right away. No one pressured me to spend more money than we'd agreed upon. There were no unwelcome surprises. More

I wanted to express my sincere appreciation of Dino's professionalism – I have dealt with many new car retailers in the last 15 years and I left very impressed with Dino's ethics and the way he conducts professionalism – I have dealt with many new car retailers in the last 15 years and I left very impressed with Dino's ethics and the way he conducts business. Dino provided stellar customer service and the solid price for the vehicle I was considering As a result, whenever I have an opportunity to provide a Honda dealer recommendation within my friends and family circle, I’ll definitely lead prospective customers his way. More

Alton was the most courteous, helpful, professional salesman I have ever dealt with. He made such a great impression on me that I declined all the offers made to me through dealerships in CT (my home S salesman I have ever dealt with. He made such a great impression on me that I declined all the offers made to me through dealerships in CT (my home State) and drove to NJ to do business with Route 23 Honda More

Last Monday my husband brought in my CRV to have a tire repaired and a new tire put on my car. He waited 2 hours, was charged $149 (for a new tire) and came home. Upon further inspection it was found tha repaired and a new tire put on my car. He waited 2 hours, was charged $149 (for a new tire) and came home. Upon further inspection it was found that the tire was just repaired, not replaced as agreed with J. Lent. My husband returned the next day, another 2 hours, when it was supposedly rectified. Came home and inspected the tire and it was the same old tire. On the third visit , after a total of 5 hours waiting time we finally had a new tire. I find this to be extremely deceptive. Subsequently I was called my Mary Ellen and asked about my experience. I told her the story. No real response. The next day I receive an e-mail asking me to rate the service. Is this a joke? Again on the day after another call asking us to rate the service. More

Tony my sales rep. Very nice and laid back. Not pushy and worked very well together. Deal was quick with no problems..I came back for this second purchase because I had a great first time purchase experience worked very well together. Deal was quick with no problems..I came back for this second purchase because I had a great first time purchase experience with this dealership. Definitely would recommend to go and see. More