
Route 23 Honda
Pompton Plains, NJ
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I consider myself a normal Mom who has to multi-task quite a bit (I was filling in soccer picture paperwork, putting in a bun for dance class, and buying a car at the same time if that helps with the pi quite a bit (I was filling in soccer picture paperwork, putting in a bun for dance class, and buying a car at the same time if that helps with the picture). I first called Route 23 Honda after finding a car online. The lady said a sales associate would call. Rolando called. After speaking with countless other associates from different dealerships, Rolando was a breath of fresh air. He was courteous, considerate, friendly and answered all my questions honestly. We arranged to meet and see the car, but then I decided I didn't really like light blue so I canceled the night before our appointment. Rolando understood. A week later he called again to let me know a car in the color I like just came in. We set an appointment for Saturday at 9am. I happen to be in the neighborhood on Friday night so I stopped in. Rolando was there. He was helping another customer and I didn't want to intrude. He said he had no problem staying late. He got the car for me, and I took it for a test drive. Then we ironed out all the pricing. I said I needed to think about it, so we agreed to still meet in the morning. Rolondo didn't give me a hard time about leaving and not signing right then and there. He trusted me and I trusted him. I arrived in the morning...this time with my family. Everything was coordinated. He knew we only had 2 hours before we had to leave for soccer and dance class. Rolondo was efficient. He worked with us on the pricing and financing a bit more until everyone was happy. Then he finalized all the paperwork, insurance, introductions to various people, etc., and I signed on the (many) dotted lines at 11am. One of the best parts...just before I left he said "Will you do me a favor? Can I have my picture taken with you and the car so I can put it online"? I felt great supporting Rolondo, and I could tell he was happy to have helped my family find a car we all loved. I would highly recommend him and Route 23 Honda. Oh, and one more thing... since it was a used car, there was an issue with one of the doors which they agreed to fix. They said they would call to schedule an appointment. I was holding my breath, but can you believe I bought the car on Saturday morning, and they called at 9am Monday morning to schedule the appointment?! Rolondo and the staff at this dealership are top notch. I highly recommend them without reservation. Thank you Rolando! More
I recently leased my second Honda Civic. I want to thank Ron, Mike, Ray, Robert and the staff members of Route 23 Honda Sales & Finance Departments for the best experience ever. Ron was a pleasure to work Ron, Mike, Ray, Robert and the staff members of Route 23 Honda Sales & Finance Departments for the best experience ever. Ron was a pleasure to work with, patient, informative, answered all of my questions and the whole transaction went very smoothly. I also want to mention that as a long-time customer, I am very happy with how my car has been cared for in the Service Department. I highly recommend Route 23 Honda. In the Sales department, ask for Ron Siegel. More
We had a great experience with Route 23 Honda. Very easy to work with and they did everything they could to make us happy. Ron Wood Jr. was so great to work with and very attentive. The dealership is very w to work with and they did everything they could to make us happy. Ron Wood Jr. was so great to work with and very attentive. The dealership is very warm and inviting. We've visited many Honda dealerships and we have to say, this one was one of the best. More
I couldn't ask for a better salesperson! Ron was very knowledgeable and friendly. When I am ready to make my purchase....within the next couple of months. Route 23 Honda and Ron Wood, Senior will very knowledgeable and friendly. When I am ready to make my purchase....within the next couple of months. Route 23 Honda and Ron Wood, Senior will be the ones doing the deal! More
David helped my mom pick out her knew crv ,she couldn't stop talking about how great the service was so I had to write this review.Go see David at rt23 Honda couldn't stop talking about how great the service was so I had to write this review.Go see David at rt23 Honda More
Davis helped me with all my questions on the accord . I came in on my lunch break for a few mim and took the time to help me . When I come to buy a car I'll be sure to see David came in on my lunch break for a few mim and took the time to help me . When I come to buy a car I'll be sure to see David More
It was a pleasure working with Ron Wood Jr. This is our second car that my family has gotten from him. Very good to work with, I would definitely recommend him to my family & friends. Thank you once ag second car that my family has gotten from him. Very good to work with, I would definitely recommend him to my family & friends. Thank you once again Alves Santana More
I bought a Honda Pilot from Ron recently and he couldn't have been any nicer. He was extremely helpful and knowledgeable, and made the buying process really easy. I would recommend Route 23 Honda a couldn't have been any nicer. He was extremely helpful and knowledgeable, and made the buying process really easy. I would recommend Route 23 Honda and Ron to anybody looking for great service and a fast and easy buying process. Thanks Ron! More