Route 23 Honda

In the past my experience with Honda was luke warm at best. Longer waits than expected, technicians not as friendly etc, etc. In the past several months, I have had my car serviced 3 times and each time best. Longer waits than expected, technicians not as friendly etc, etc. In the past several months, I have had my car serviced 3 times and each time I was attended to by Poppy. She is a breath of fresh air. She is friendly and attentive. I realize this dealership is very busy, and tecs may not have time to "chat". Poppy takes a little extra time to make sure that all your car's needs are addressed. It's amazing that one person can make such a difference! Thanks Poppy. More

From the time I walked into Route 23 Honda to purchase my 2004 Odyssey, I have had nothing but positive experiences both on the sales and service side. From the negotiation of the purchase to servicing my O 2004 Odyssey, I have had nothing but positive experiences both on the sales and service side. From the negotiation of the purchase to servicing my Odyssey, having all repairs done properly the first time, there has never been any surprises. Everyone is friendly and always willing tp help out. I travel 15 miles to this dealer eventhough there is another Honda dealer within a mile of my house. My next Honda will definitely be from Route 23 Honda. Thanks Guys! More

My calls are promptly returned when I leave a message to set up a service appointment. Steve Wilson comes out to my car when I drive in the bay and always has a smile. He is genuinely interested in how the set up a service appointment. Steve Wilson comes out to my car when I drive in the bay and always has a smile. He is genuinely interested in how the car is running and that I still like it as much as the day I bought it. He takes the initiative to find any coupons or options to make my servicing cost efficient for me. His time estatimates are accurate and he makes the time, even when it is busy in service, which it usually is, to go over each area of the checklist and to predict what will be next in line for service. I like the added touch of leaving with my car having been run thru the car wash there too! And I always remember that the way I got to this new car was because Steve had called early on a wknd morning with not so good news about my then car...squirrels had eaten away most of the wires below...I was not a Route 23 Honda customer at that time but Steve had fit my Honda in and arranged a rental...I had no plans for a new car and not a way to meet the squirrel challenge with no warning...Steve thought of the idea of my coming up and speaking with sales to learn options, arranged a person and appointment and they fit me in despite other preset appontments with the recommended person because of the position I was in. Ron was the person and he got one of his team Ray who literally ended up spending the entire day with me-I kid you not!- cause that's how long it took to figure out options, see what could be arranged that met my rather magical criteria and need! and they saw it thru. Throughout the day, Steve from service kept popping over to see how it was working out. Although I was in for service this visit, this dealership keeps authentic track of its customers and their satisfaction. While in the waiting area enjoying my popcorn, Ron, the sales team managers from a year ago saw me at the cashier and asked not only about my car, but also about a situation that had been going on in my life at the time I purchased the car. This is a business relationship I am grateful to have made!-Jody More

I find the overall experience in dealing with Route 23 Honda excellent. I have purchased several cars from this dealership, because I know I can always count on the service department. I always ask for Honda excellent. I have purchased several cars from this dealership, because I know I can always count on the service department. I always ask for Poppy Crawford, because she explains everything in a simplfied manner, and takes care of my car as if it were her own. I am impresses with her knowledge of cars. I know I can always count on her to make sure my car is in tip top shape. Being a woman this is very important to me, so I know I won't get stuck somewhere on the road. I really appreciate the care she gives my car, as I'm sure she does with all the other customers she deals with on a daily basis. More

I had a much better experience with josh and route 23 honda then I did with my previous car dealer ship. Josh was very friendly and he was able to answer all of my questions and concerns. He made my car honda then I did with my previous car dealer ship. Josh was very friendly and he was able to answer all of my questions and concerns. He made my car buying experience wonderful, and I left route 23 honda very satisfied with my purchase. I have recommended josh to all of my friends and family for thier car buying needs due to his knowledgs, friendly personality, and his passion for helping customers get the best deal possible. More

I leased a Civic at this dealership first and then I decided to buy a new one after the lease was up. Mark was great in service and he recommended Ron in sales. Ron was very knowledgeable, worked with decided to buy a new one after the lease was up. Mark was great in service and he recommended Ron in sales. Ron was very knowledgeable, worked with me with the price and he was funny too! Everyone in sales and service is friendly and helpful. I had to order some touch up paint recently and it came in the next day. The wait for an oil change is quick as well. I don't usually make an apt. for that. I already have recommended your dealership to friends. More

Was looking to change to a Honda, never was a customer here but was treated with highest respect and could easily say my purchase of a used truck was handled exceptionally well by Alton, i was very please here but was treated with highest respect and could easily say my purchase of a used truck was handled exceptionally well by Alton, i was very pleased with the sales team and would recommend this dealership going forward. My purchase of a used Honda Ridgeline was made seamless by Rt 23 Honda. More

One of my colleague purchased his new car from Route 23 Honda and he forwarded me his price quote, which looked really competitive compared to the ones that I got from my local dealers. So I went ahead and Honda and he forwarded me his price quote, which looked really competitive compared to the ones that I got from my local dealers. So I went ahead and contact route 23 Honda. Got the same prompt and competitive internet price quote. Car buying process was smooth. Really no-hassle, no haggle process. More

Repeatedly gave deceptive and inaccurate answers to direct questions (otherwise known as lying). Changed figures on the contract after the deal amount was agreed upon. Sales Department inflate direct questions (otherwise known as lying). Changed figures on the contract after the deal amount was agreed upon. Sales Department inflated accessory prices above what their own service department quoted. If you want 2 hours of deception, lies and half-truths, and you want to meet a parade of salesmen, managers, and finance people, this is the place for you! I would rather pay a few dollars more and deal with professionals who have integrity, and who know the difference between truth and lies. More

Mr. Jose Luciano was vey professional, kind and sensitive to our needs. We visited the dealer the first time, Mr Luciano did not put pressure on us to buy a vehicle at that moment. When we returned, he rec to our needs. We visited the dealer the first time, Mr Luciano did not put pressure on us to buy a vehicle at that moment. When we returned, he recognized us immediately and took care of us promptly. He gave us the best deal possible. We are very satisfied. We will recommend Mr. Luciano to our friends. More