Back

Route 23 Honda

Pompton Plains, NJ

4.7
2,707 Reviews

700 Route 23 North

Pompton Plains, NJ

07444

Directions

By Type

2,707 Reviews of Route 23 Honda

December 28, 2025

Worst dealership . Liars and crooks. Led by a salesman named Dino. Puts you in outside financing with hidden fees and charges. Reputation so bad that even his own servi More

by happycustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dino, Rolando Rengel, Kevin Pinedo, Carlson Boncouer
Jan 03, 2026 -

Route 23 Honda responded

Thank you for your feedback. We are looking into this to see where the disconnect happened. Our goal is always 100% customer satisfaction and we take all reviews very seriously as they help us to improve and make changes as necessary. Thank you for giving us the opportunity to earn your business.

November 04, 2025

I leased a car, Honda Prologue Elite, from Route 23 Honda on 9/30/2025. Last day of government rebate $7500. Sales person, Juan Garcia and finance manager, Moe told value of car $59850 and extra around $2000 More

by aipek
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Garcia
Nov 23, 2025 -

Route 23 Honda responded

We are sorry that you feel you did not have a positive experience. However, we offered you every discount we could including a $7500 rebate which has been applied and is in your contract and the $1300 discount off the MSRP. Our managers have sat down with you to explain all of this. We wish we could have resolved this to your satisfaction but we have done all we could do on our end. We wish you the best!

October 29, 2025

I decided to buy a 2026 Honda CRV. I did research, reached out via email and finally connected with Dave Yoon our salesman. The entire process was enjoyable. There were many hold up More

by Dbrigito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yoon
Oct 30, 2025 -

Route 23 Honda responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Dave. We appreciate your business and wish you many safe miles in your new CR-V!

October 04, 2025

This dealership completely took advantage of me. They sold me a lease for a Honda Accord with a sticker price of $33,650, but in the contract they inflated the cost to over $43,000 without explainin More

by arrismendii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Garcia
Oct 13, 2025 -

Route 23 Honda responded

Thank you so much for your feedback. We are looking into this to see where the disconnect happened. Our goal is always 100% customer satisfaction and we take all reviews very seriously as they help us to improve and make changes as necessary. We apologize for the miscommunication. Thank you for giving us the opportunity to earn your business.

October 03, 2025

I just purchased a CRV sport touring and my wife is very happy with her car. The folks at Route 23 Honda were very professional. Our sales person Jamile Rodriguez was extremely knowledgeable with the Honda More

by Juan.a.francisco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamile Rodriquez
Oct 04, 2025 -

Route 23 Honda responded

Congratulations on your new Honda CRV! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jamile. We appreciate your business and wish you many safe miles in your new vehicle!

September 02, 2025

Yaik and George expertly guided me through the car buying process. They were responsive, knowledgeable, and made sure I felt confident in my decision. I'm thrilled with my new car! More

by Jsrabb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaik Tung, George Slider
Sep 02, 2025 -

Route 23 Honda responded

Congratulations on your new Honda! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Yaik and George. We appreciate your business and wish you many safe miles in your new vehicle!

June 30, 2025

My wife and I purchased a 2022 accord ex-l last week. The sales man Isiah Torres was very helpful, knowledgeable and friendly throughout the process. We rate him 5 stars! More

by Nandomm
Recommend Dealer
Yes
Employees Worked With
Isiah Torres
Jul 01, 2025 -

Route 23 Honda responded

Thank you for taking the time to let us know that we are doing a good job. We work hard to give our customers a positive experience and we're elated that you recognized Isiah’s helpfulness and commitment to excellence. We wish you and your wife many safe journeys!

June 17, 2025

Jamile sold us our Ridgeline last night and we couldn’t be happier. She answered every little question my wife and I had and made sure to have us in and out quickly which we really appreciated! More

by dermich141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamile Rodriguez
Jun 17, 2025 -

Route 23 Honda responded

Congratulations on your new Honda Ridgeline! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jamile. We appreciate your business and wish you many safe miles in your new vehicle!

June 10, 2025

Had a great experience purchasing here! Yoly was fantastic on getting me everything I needed over the phone to make it easy when I came in. Jamile was sper helpful and patient. Highly recom More

by mattscann202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamile Rodriguez, Yoly Almonte
Jun 11, 2025 -

Route 23 Honda responded

Thank you so much for the 5-str review and for recommending us to others. We are pleased to hear about your positive experience with Yoly and Jamile. We appreciate your business and wish you many safe journeys in your new Honda!

June 09, 2025

Came to test drive the Honda CRV. Jamile was so helpful and answered all my questions. I love my new vehicle, thank you! More

by erianoh39204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamile Rodriguez
Jun 09, 2025 -

Route 23 Honda responded

Congratulations on your new CR-V! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jamile. We appreciate your business and wish you many safe miles in your new vehicle!

1
...