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Route 23 Honda - Service Center

Pompton Plains, NJ

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177 Reviews

177 Reviews of Route 23 Honda - Service Center

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December 24, 2015

How an oil change turned into so much more, I came in for an oil change this week and it was lucky day because I had Mark Blazejewicz working with me. No hard sales pitch, just a quick look at More

by Judy W
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ron Siegel, Jeremy Lent
December 22, 2015

Service Department Work done in a professional and speedy manner. Appointment was same day and car was returned on time. Have used service department for all of our vehi More

by SteveO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Schmidt
December 17, 2015

Louis Popek I recently had a problem with my Ridgeline. I called in the afternoon to see how soon I could bring it in, hoping it could be as early as the next day More

by Dan Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Popek
December 16, 2015

Quick and Efficient I had trouble starting my car, and had to use a portable battery starter. Afterwards we checked the battery connection and the connectors had corrosi More

by Elke123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Schmidt
December 05, 2015

bad follow up on service I like to schedule routine maintenance so that I don't have to wait a long time for an oil change, and they no longer will make appointments. Appare More

by Mad_Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Schmidt
Dec 21, 2015 -

Route 23 Honda responded

Hello Mike, I am sorry to hear of your extended wait time in our service department. In an effort to reduce wait times, routine services, such as oil changes, go through our express department. Also, if you call ahead, we will be more than happy to provide you with an estimated wait time, and inform you of any possible delays. If you have any questions, or further comments, please feel free to contact me. Thank you, Andrea Schmidt - Customer Care Manager 973-831-9500.

December 04, 2015

Service Great service very friendly people ,Jeremy was the person who help me from the beginning of the visit to the end,helpful,explain everything and call m More

by Janek66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Lent
November 18, 2015

Always great!! My vehicles don't need to be serviced very often so that's great. When I have needed service its always easy to get an appointment and the staff has More

by Shelleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark B / Jason Bott, Celines Cisneros, Jeremy Lent
November 18, 2015

Excellent salesman Dino Riccoo was the best salesman I have had the chance to deal with. He treated me as if I was family. Buying a car on your own is very hard but not More

by Jackalinda
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
November 16, 2015

I would come back again Rolando was very helpful & the car he presented fit the bill. I was also pleased with the price. I had an oil change 2 days ago & the service was very More

by bd778h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Rengel
November 13, 2015

Car service I had excellent service on my Honda Accord on 11/6/15. A part had to be ordered but the car was ready on 11/9/15 and a loaner car was provided to me. More

by BruceH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly, Regis Larkin
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