177 Reviews of Route 23 Honda - Service Center
Fast and efficient Andrea Schmidt was my representative. I had no appointment and stopped to inquire how long an oil change would take, was told about 40 minutes and I Andrea Schmidt was my representative. I had no appointment and stopped to inquire how long an oil change would take, was told about 40 minutes and I got my car back with that timeframe! Definitely impressive service. More
Excellent Customer Service As an out of state resident during my lease end terms- which was anticipated to be complicated- Steve's understanding of the situation and willingness As an out of state resident during my lease end terms- which was anticipated to be complicated- Steve's understanding of the situation and willingness to help was unmatched. The customer service I received from Route 23 Honda, and all the key interfacing depts was flawless from start to finish--from Steve Main in Sales; Fred Mehler in Finance, and Jonathan Kebabjin in Service--was such a positive experience on all accounts; so much that I will continue to do future business with them, exclusively. More
The Best Service Center Provider you could ask for! I purchased my 2003 Honda Accord Coupe from this dealership. I loved the dealership from day one and 12 years later feel the same. I have been sched I purchased my 2003 Honda Accord Coupe from this dealership. I loved the dealership from day one and 12 years later feel the same. I have been scheduling my maintenance with Mark Blazejewicz for a few years now. He makes sure I get everything I need to continue operating this vehicle. He is exactly the type of customer service representative this dealership and this country needs. Thanks, Mark. More
Excellent Service Service was done promptly. Savings coupon was accepted for use. Ms. Cisneros explained what was done during the service and that tire rotation was d Service was done promptly. Savings coupon was accepted for use. Ms. Cisneros explained what was done during the service and that tire rotation was deemed unnecessary at this time and a credit was given since that wasn't necessary. Ms. Cisneros was very thorough with her explanations. Phyllis Sohn More
Always Helpful Service Service people are always very helpful, and Mike Blazejewicz was exceptionally helpful in making sure I got out in a timely manner even though they ha Service people are always very helpful, and Mike Blazejewicz was exceptionally helpful in making sure I got out in a timely manner even though they had a much longer line ahead of me than normal. Thanks! More
a commendable experience Jeremy Lent greeted me immediately and reviewed my service issue. I had brought my FIT in for a routine repair. Jeremy assured me the wait would not Jeremy Lent greeted me immediately and reviewed my service issue. I had brought my FIT in for a routine repair. Jeremy assured me the wait would not be long, and he was right. My vehicle was ready to go in about 30 minutes. Jeremy has always been a pleasure to deal with and I was glad he was my service rep that day. More
Jamie was great Jamie Panariello was a pleasure to do business with. She knew her stuff and was eficiant. I came in for an airbag recall on my civic and drove home a Jamie Panariello was a pleasure to do business with. She knew her stuff and was eficiant. I came in for an airbag recall on my civic and drove home a CRV. More
Honda Car Service I brought my Honda Accord in for a recall on the passenger side air bag and an oil change. The service representative, Louis Popek, provided excellen I brought my Honda Accord in for a recall on the passenger side air bag and an oil change. The service representative, Louis Popek, provided excellent and the car was serviced promptly. More
A/C service completed within a day. A/C failed and called Rte. 23 Honda for an estimate, expecting something outrageous. But found out our 2010 CRV still had a warranty on the A/C and o A/C failed and called Rte. 23 Honda for an estimate, expecting something outrageous. But found out our 2010 CRV still had a warranty on the A/C and only had a small charge for a switch. Great job by Jeremy Lent and the service team for taking care of us. More
Celines Cisneros and Route 23 Service Went in for a routine oil change. Brought books and paperwork to do, thinking I would have a wait. But by the time I had coffee and opened a book, t Went in for a routine oil change. Brought books and paperwork to do, thinking I would have a wait. But by the time I had coffee and opened a book, the car was done. Great timing and great service. Ms. Cisneros came out when the car was ready and explained everything they did, asked if I had any questions and took me to where I pay. She is very professional and courteous and an asset to the Honda Route 23 staff. Good Job, Ms. Cisneros. Laura M. More