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177 Reviews of Route 23 Honda - Service Center
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August 10, 2015
Purchased a new Accord My car had to be towed to Honda and while I was there I was put onto Jaime who showed me a couple of options for purchase. My intention was not to pur My car had to be towed to Honda and while I was there I was put onto Jaime who showed me a couple of options for purchase. My intention was not to purchase a car at this time but the repair was going to be expensive so I was weighing my options buying vs repairing. She was very helpful and I did not feel any pressure. She was great and I would recommend her to anyone looking to purchase a vehicle. More
by Jen H
Employees Worked With
Jamie Panariello
July 04, 2015
always good.. Jeremy Lent was courteous and knowledgable , and explained everything to me.....I always do my business with Honda 23, even though my car is out of wa Jeremy Lent was courteous and knowledgable , and explained everything to me.....I always do my business with Honda 23, even though my car is out of warranty.....thank you for your service.....Joan Manns More
by gem15
Employees Worked With
Jeremy Lent
May 23, 2015
Oil and trams fluid change Greeted promptly by Mark Blazejewicz who was helpful and knowledgeable about my car. His estimation of how long my service woul take was very accurate Greeted promptly by Mark Blazejewicz who was helpful and knowledgeable about my car. His estimation of how long my service woul take was very accurate. I was disappointed my car was not washed however. This was always done for me in past visits. More
by Mdalpan
Employees Worked With
Linda Saccomanno
May 17, 2015
Great service I always look forward to bringing my Honda Accord in for routine service (which is all it ever needs) because the service reps are so friendly, inform I always look forward to bringing my Honda Accord in for routine service (which is all it ever needs) because the service reps are so friendly, informative and knowledgeable. This visit was no exception, so thanks to you all. Harriet More
by Harriet
Employees Worked With
Lou Popek
May 17, 2015
Thorough & professional Regis Larkin greeted me at my car and explained all that would be examined during the appointment. The time estimate he gave was spot on. Things wer Regis Larkin greeted me at my car and explained all that would be examined during the appointment. The time estimate he gave was spot on. Things were explained clearly. Great service! More
by Cruzk929
Employees Worked With
Regis Larkin
May 09, 2015
Excellent Customer Service We just moved to this area from Pennsylvania where we dealt with the same Honda dealership for almost 25 years sales and service.. We are delighted w We just moved to this area from Pennsylvania where we dealt with the same Honda dealership for almost 25 years sales and service.. We are delighted we chose Route 23 Honda to service our Honda CRV. Due to a recall, our drivers side airbag inflator was replaced. We dealt with Lou Popek. The service we received was First class. We have found a new dealership ! More
by debw
Employees Worked With
Lou Popek
May 01, 2015
Cosistantly Excellent Service As is the norm, Jeremy Lent extended outstanding service for my 2008 Honda CRV. Doing business with Route 23 Honda is always a pleasurable experience As is the norm, Jeremy Lent extended outstanding service for my 2008 Honda CRV. Doing business with Route 23 Honda is always a pleasurable experience Barry Bolan More
by Barry Bolan
Employees Worked With
Jeremy Lent
April 23, 2015
pleasant and most helpful service In all the times I required an emergency visit to the service department, I have been warmly greated and always had great service from all personnel i In all the times I required an emergency visit to the service department, I have been warmly greated and always had great service from all personnel involved with whatsoever I needed taken care of. My last visit was for a tire replaced due to leaks. Mr. Mark Blazejewics explained in detail what my options were, and the situation was taken care of expertly. More
by advil200
Employees Worked With
Andrea Schmidt, Lou Popek
April 19, 2015
They treat you like family. I cannot get enough of Route 23 Honda. I have bought three cars there and always get my service done here as well. All of the staff is top notch and I cannot get enough of Route 23 Honda. I have bought three cars there and always get my service done here as well. All of the staff is top notch and they treat you like Norm from Cheers when you walk in. I couldn't think of any other Honda Dealer I would go to. Keep up the good work everyone. More
by James L
Employees Worked With
Sunny Chan, Celines Cisneros, Jeremy Lent, Mike Murphy, Edwin Mendez, Lou Popek
April 16, 2015
Mike Murphy is unproffesional Be careful dealing with this one. I picked up my car from service and Mike walked out to confront me about the complaints I had regarding the manner o Be careful dealing with this one. I picked up my car from service and Mike walked out to confront me about the complaints I had regarding the manner of which his dealership handled my situation. Not only was he condescending to me , but very unprofessional ,after I expressed my disappointment, I walked back to my car and noticed a crack on my hubcap where the car was repaired.. I looked on my service report no damage was found when they took my car in. So to confirm my disappoint I pointed out the obvious ,which was the sloppy service performed,and he began to lash out at me in front of his staff. His whole staff. Ive never been so humiliated in my whole life. Then he refused to fix it and threw all kinds of obscenities at me like " your to cheap to buy the extended warranty" I told him I wasnt offered it. $615 later he tells me my wheel bearing issue is not covered under warranty. I only had the car for 8 months. I paid reluctantly, but Mike treated me less of a human telling Regis larkin to get me out of there. Why? Because I was argumentative? And thought it was not right to talk to a customer that way? He should be removed. He gives Honda a bad name. Be careful of Mike Murphy, I just drove away, and hub cap still cracked by his technicians that he didnt want to repair. Id rather pay someonelse to repay it than have to be humiliated by Mike Murphy..Poor leadership at this dealership. More
by tony8376
Employees Worked With
Rolando Rengel, Mike Murphy, Edwin Mendez, Regis Larkin
