Route 44 Toyota
Raynham, MA
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321 Reviews of Route 44 Toyota
Terrible dealership, lie just to get you in there. do not recommend.Purchased a car a few years back .once it arrived they had a champagne color car waiting instead of the charcoal grey we ordered.call do not recommend.Purchased a car a few years back .once it arrived they had a champagne color car waiting instead of the charcoal grey we ordered.called on a stuck odometer for a known Toyota issue.they said they could do it along with tires I needed for a sticker. Just got the tires for twice the price of a tire shop and got the ‘ nothing we could do for the odometer’ which was my major concern. Won’t ever go there again and will spread the word how deceiving they are More
Excellent experience with this dealership. I went to a ton of Toyota dealers looking for a very specific car. They were the only dealership that was honest. Most of them weren't advertising th I went to a ton of Toyota dealers looking for a very specific car. They were the only dealership that was honest. Most of them weren't advertising their real price, others were selling at a fair price but only if I bought several packages. 44 did not of that- they're incredibly transparent and honesty. I worked with Marlon and highly recommend him - great guy all around. I look forward to continuing to do business with this dealership More
I would give zero stars. State requires dealership to file title for registration same day consumer takes possession of vehicle, and to register and inspect car within 7 da State requires dealership to file title for registration same day consumer takes possession of vehicle, and to register and inspect car within 7 days. They do not have the title! 16 days after sale still no title. They also rewrote Bill of Sale for 6 days later. No ethics, fraudulent sales! Have file complaint with BBB and AG. More
If I could give them 0 stars I would. They need major customer service training- starts at the top with Tim Bruno and John Pina- not a drop of empathy, ethics or professionalism. The serv They need major customer service training- starts at the top with Tim Bruno and John Pina- not a drop of empathy, ethics or professionalism. The service manager and advisers were decent enough, but missed some major steps and cost us time and lots of money. The culture starts at the top and trickles down. Customers deserve better. What should have been a $1500 valve spring job cost me over $8000 for a full blown engine replacement because they skipped a standard diagnostic for compression, a leak down test. It’s like skipping an X-ray and amputating an arm..they told me they did all they could to identify the cause and that this was the most cost efficient avenue. All lies and so they can make more money. Stay away unless you want to be treated disrespectfully and manipulated. More
I would not recommend going here unless you want to spend well over the sticker price and work with a pushy associate. I ended up withdrawing my deposit from here and going elsewhere. They will try to bully well over the sticker price and work with a pushy associate. I ended up withdrawing my deposit from here and going elsewhere. They will try to bully you and tell you that you need to come in to return your deposit or the manager "might not be able to return it" but this is not true. I would highly recommend Lexington Toyota. Right on the website it says that they won't charge you over the MSRP. I ended up with a Hybrid model for $600 less than what they would have charged me for a gas model (and this included a remote start). I also received 4 other quotes from 3 other dealerships for $1,500-2,000 less on the same gas powered model. Do your research and search elsewhere. Do not settle when they tell you "everyone is charging over the sticker price," because that is simply not true. More
I was just a victim of a Bait and Switch at Route 44 Toyota in Raynham Massachussetts. I contacted the dealer about a listing I saw online, and they confirmed with me TWICE the availability and price of Toyota in Raynham Massachussetts. I contacted the dealer about a listing I saw online, and they confirmed with me TWICE the availability and price of the car. When I got to the dealership, the car didnt exist, and they tried to sell me a car for 7k more than the listing. After looking at some of their reviews, this seems to be a pattern. I would never buy a care from this place, completely untrustworthy, dont waste your time. More
Service department did a poor job. Did not perform the the diagnosis necessary to fix the problem. Toyota warranty is a joke. After talking to 5 people just got the runaround and misinformation. Will ne the diagnosis necessary to fix the problem. Toyota warranty is a joke. After talking to 5 people just got the runaround and misinformation. Will need to go elsewhere to fix the problem. More
I am very pleased with the service I received there, Alivia was amazing she was very attentive to what I was looking for in a car and went above and beyond to help me. She doesn't just make the sale and Alivia was amazing she was very attentive to what I was looking for in a car and went above and beyond to help me. She doesn't just make the sale and call it a day she truly cares about her job and the people she deals with. I also had the pleasure to consult with Jim in finance and he was wonderful as well in helping me choose the best option for my auto loan.. Mr Bruno has a great staff and I would highly recommend them to anyone looking for a new car!!👍 More
Total complete trash. There is a phot of Route 44 Toyota on Google when you search for "Bait and Switch". I had received an offer from CarMax for $34k for my truck. The next day, I get an email from Rout on Google when you search for "Bait and Switch". I had received an offer from CarMax for $34k for my truck. The next day, I get an email from Route 44 saying they would pay more for my trade than anyone else. Cool! I could use money. I called the dealer, as instructed in the email, and asked to talk to Bobby Sousa. I never did get to talk to Bobby because the fellow that answered the phone, Steve Lemish, said he could help me out. Great, but red flag number one. Spoke with Steve, referenced the email, let him know about the offer for 34 from Carmax. Steve punched in some numbers and came back with $37k. Woah. Awesome. It took some work, but we made an appointment to come to the dealer and get the deal done. Steve told me to ask for Bobby. I arrived and was intercepted by a salesman who never did identify himself. I let him know I had an appointment with Bobby and he sat me down at his desk. Red flag number 2. Sales guy comes back and starts right in with the whole "What's your payment" BS. I played along for a few mins to be polite and then let him know I was only there to sell my truck to Bobby/Steve. He asked for the payoff and my keys and then, without looking at the truck or passing the keys to anyone, offered me $28k. Side note, this is well below Blue Book, NADA and all the rest. I was furious. Why did Steve tell me $37 and this guy says $28? I asked and was told "Steve isn't authorized to make those kind of offers" I grabbed my keys and left. After I cooled down, I called and spoke with Steve. He said he'd look into it and get back to me. No call back. I followed up on Monday and was told he'd work on it, but he's off on Tuesday. I called again Weds, now Bobby is out of the office. What a runaround. When I finally was able to speak with a manager, Jarrett Foti, he asked for my side of the story. He was polite and courteous. He said he's ask the other parties involved what happened and call back. Jarrett called back and said he's get me a number, now. No apology, no admission of fault. I heard some typing and Jarrett comes back with $31k. I didn't bother to argue or fight. Why? Suck you in with a lie of "we'll give you more for your car than anyone else" then lowball you like mad? I had wasted enough time with this place. The Bruno's should be ashamed to to have their names and faces on this business. I know I would. More