Route 46 Chrysler Jeep Dodge - Service Center

I am very unhappy with the dealer service. I brought my car in on Thursday morning so they can check to see why my AC is not working. I called on Friday afternoon and the car had not even been I brought my car in on Thursday morning so they can check to see why my AC is not working. I called on Friday afternoon and the car had not even been diagnosed yet. Armin, service tech, told me he is off on Saturday but that he will come in to make sure my AC is recharged at least and then I can bring it back again if the coolant doesn't work. I called on Saturday, and nothing had been done with my car. AC was not recharged or anything. The car was at the dealership for 3 days and nothing was done. I had to pick up the car because I needed it for work. I picked it up in the same condition as I dropped it off. Very disappointed with the service or lack of service. More

It was an unique experience, with everyone customer care, the person I did my reservation and those who attended me when I arrived. I definitely wouldn’t want to experience that again. Helping the customer the person I did my reservation and those who attended me when I arrived. I definitely wouldn’t want to experience that again. Helping the customer is not part of their moto I suppose . More

Courteous, professional, needs were met and service was fast and excellent. Thanks to David Fresco who was awesome and very accommodating. fast and excellent. Thanks to David Fresco who was awesome and very accommodating. More

Very positive experience. My service advisor was Angelina, who was very responsive, knowledgable, and accomodating to my schedule. My service advisor was Angelina, who was very responsive, knowledgable, and accomodating to my schedule. More

What was supposed to be a 2-3 day job turned into 2 weeks. Numerous calls and my hood getting broken by the service center was EXTREMELY DISAPPOINTING. Also, the reason why we brought our car in which weeks. Numerous calls and my hood getting broken by the service center was EXTREMELY DISAPPOINTING. Also, the reason why we brought our car in which was a broken air conditioner didn’t get fixed because they couldn’t find the issue. When we picked up the car we walked in and weren’t addressed or noticed in a room of about 8 employees for about 3 min before anyone asked if we needed anything? They continued speaking amongst themselves. The customer service here is awful and I pray another customer doesn’t experience what I did. Will not recommend this place or ever be returning. More

Updates about the service were only forthcoming after reaching out to them after a week. No information about the cause of the issue being fixed until I read the receipt of work. Considering the work in reaching out to them after a week. No information about the cause of the issue being fixed until I read the receipt of work. Considering the work involved it was done in a timely matter. More

Everything was explained by Angelina and she help me every step of the way with my vehicle service. every step of the way with my vehicle service. More

Excellent sales, service and parts and customer service departments. They want to make certain customers come first departments. They want to make certain customers come first More

I was very impressed with the dealer they kept me updated at all times and great customer service updated at all times and great customer service More

At my last visit I had excellent experience! !! Armin was quick,understandable,knowledgeable and extremely pleasant!!!(which I can’t say about the salesmans when I purchased my car) Thank you v !! Armin was quick,understandable,knowledgeable and extremely pleasant!!!(which I can’t say about the salesmans when I purchased my car) Thank you very much ARMIN!!! More