79 Reviews of Route 46 Mitsubishi - Service Center
best mitsu dealer I've seen, (and I have seen many when I was hunting for my evo). This place is always clean, staff are always friendly and greets you as soon as you walk in the door. Has a very nice waitin was hunting for my evo). This place is always clean, staff are always friendly and greets you as soon as you walk in the door. Has a very nice waiting area while I waited for the car being serviced and the service team always know what I am talking about. Never was there a "let me check" "let me get back to you on that" being thrown at me. I will definitely go there if I need any part or service or installation. And to anyone looking to buy a new or used mitsu, Rt 46 is your best bet! More
Very rarely do I not do my own oil changes but my hectic work schedule and the sudden temperature drop prevented me from doing my own but this was a wonderful experience. The guy at the service desk was awe work schedule and the sudden temperature drop prevented me from doing my own but this was a wonderful experience. The guy at the service desk was awesome everything went so smoothly and was so painless. The new dealership is fantastic with great amenities like an awesome coffee machine and nice plush couches. They have all the newest stock models as well as a great range of trims and a widely varying used selection. The service staff was very knowledgeable and Nelson the service tech could not be more careful with my evo, he really knows his stuff. Also talking with the wealth of knowledge Mr. Ko about evo's was a great experience. If you can find me a person with more absolute knowledge about these cars than him I would be overly impressed. Overall I would choose this mitsubishi over any other in the tri state area. More
This is by far the best dealership i have ever been to in my life. mike ko really took care of me and he came through one hundred percent with his promises. i have Never dealt with more professional, friendl my life. mike ko really took care of me and he came through one hundred percent with his promises. i have Never dealt with more professional, friendly people in this line of business! Route 46 mitsubishi is the way to go! More
Rt 46 Mitsubishi is an outstanding dealership. The sales and service staff are a pleasure to deal with. Mike Ko is one of the most knowledgeable Sales Managers I have ever met. The service staff takes excel and service staff are a pleasure to deal with. Mike Ko is one of the most knowledgeable Sales Managers I have ever met. The service staff takes excellent care of their customers. I drive 2 hours out of my way to use this dealership for service and would not trust my car in anyone elses hands. More
I would recommend this dealer to anyone with a Mitsubishi whether its looking to purchase a new vehicle or have your current one serviced. Everytime i have been in to 46 mitsubishi the whole sales and servic whether its looking to purchase a new vehicle or have your current one serviced. Everytime i have been in to 46 mitsubishi the whole sales and service team have been nothing but helpful and kind to me. Always listening to what I, the customer, needs and doing their best to accomodate me and make sure I leave satisfied. I have never seen a dealer take care of their customers so well. They even threw a mid winter party for all us Evo owners with free food and music and a welcoming atmosphere. If your in the North East or even on the East coast this is the only Mitsubishi dealership I would recommend going to. You can be sure you will leave happy and continue happy throughout the ownership! More
Brought my my Mitsubishi Lancer in for a routine check up and oil change. First off, the dealership is very clean and professional. I was greeted immediately by a friendly sales person who helped direct and oil change. First off, the dealership is very clean and professional. I was greeted immediately by a friendly sales person who helped direct me to the service area. While waiting for the service, I made use of instant coffee machine, vending machine and (free!) bagels. The waiting area is very comfortable as well. When service was complete, an employee helped explain to me a non-urgent issue that was causing the check engine light to come on periodically. I hadn't even asked about it before hand, and they helped me figure it out and schedule a convenient time to come back for warranty service. I do not live that close to Totowa, but am more than happy to go the extra distance for a dealership of such high quality service. More
Took in my evo for a quick service. Service Desk receptionist was very professional and the service was done perfectly. Very quick and efficent service. Mike took time out to stop by and help me kil receptionist was very professional and the service was done perfectly. Very quick and efficent service. Mike took time out to stop by and help me kill some time. They have some light food and drink along with a very comfortable seating area. Awesome dealership, would def visit again! More
Excellent facility, fantastic maintenance, extremely professional staff. They treated me as royalty and treated my vehicle with even greater care than I do (which is nearly impossible). My limited time professional staff. They treated me as royalty and treated my vehicle with even greater care than I do (which is nearly impossible). My limited time frame was of great concern to them and addressed my concerns within that time frame and had me on my way. During my wait I had the chance to look around and have a conversation with Mike Ko, I was very impressed with his knowledge of the company and products. He is truly an asset to your dealership. Very hard to find a dealership now days that provides this level of customer service. More
Worst experience ever. Took 4 days to figure out the problem and fix it. Then i go to pick up the car and my bumper was falling off. They are the worst service department ever. They even left dirty rags problem and fix it. Then i go to pick up the car and my bumper was falling off. They are the worst service department ever. They even left dirty rags and cups in my car. The only reason they fixed my car whick took almost a week was because i called the cops More