Route 46 Nissan

My wife visited their website and found a deal on a Honda Civic which was to good to be true. We scheduled an appointment to come look at this car, but when we arrived, the car had allegedly been sold alread Civic which was to good to be true. We scheduled an appointment to come look at this car, but when we arrived, the car had allegedly been sold already. Unfortunately, this bait and switch tactic is commonly used in car dealerships and after reading the other reviews for this dealership, we weren't the first ones to be hit with this tactic. Currently this vehicle is STILL on their website. When we arrived and discovered the car had "been sold" already, the salesperson had me seeing red with his persistent push to lease a new car or finance a new car. We told him several times "it's not happening." Several hours later after leaving the dealership, we were contacted twice more by two separate employees trying to sell us a different car. One of the employees was very rude with my wife, which I do not appreciate. DO NOT BUY FROM THIS DEALER! More

Horrible dealership! They are crooks and very dishonest. From sales to management all liars and snakes...car went back multiple times for repair and never fixed. They keep you waiting forever. Please go to From sales to management all liars and snakes...car went back multiple times for repair and never fixed. They keep you waiting forever. Please go to a different dealer.... More

Bought a used vehicle (2008 Chevy Cobalt) with 32,000 miles on it, brought it back for service two times advising noise in engine and problem starting, they advised nothing was wrong with it and returned miles on it, brought it back for service two times advising noise in engine and problem starting, they advised nothing was wrong with it and returned it, well 3 weeks later on October 219th, the car would not start, they picked it up on October 20th and have had the car since, they have advised the engine is blown, it has been 7 weeks now and I still have NO VEHICLE, however am still paying loan, they give me no answers, don't return my cars, HORRIBLE, HORRIBLE ~ I am filing a complaint with the Attorney General, BBB has a complaint in but advised due to miles unable to help me. I think a lawyer will be my next step. Sick over the whole thing especially so close to the holidays. :0( More

I have never felt the need to write anything bad for anyone but this must be said about this dealership. THE WORST DEALER IN THE WORLD. I beg you people to never buy from them. From the time we initi anyone but this must be said about this dealership. THE WORST DEALER IN THE WORLD. I beg you people to never buy from them. From the time we initially leased our Maxima to couple months later after we returned it, we are still fighting with them and even though we paid all our dues, they still do not leave us alone and harass us to go to the dealership and bring them all kinds of proofs that we had paid. More

i was there to purchase a new car, working with Mike, i was there to purchase a new car, working with Mike, This was the WORST car dealer experience ever! STAY AWAY! The General Sales Manager (mike) ( i was there to purchase a new car, working with Mike, This was the WORST car dealer experience ever! STAY AWAY! The General Sales Manager (mike) (sits behind the desk in the office.) is an absolute CROOK who has no idea what customer service means. He is demeaning, rude and unreasonable. He should be fired unless his unethical behavior is actually awarded at that dealership. ! This dealership is horrible customer service, stay away !!! also worked on this deal with Lloyd he was a fine sales man no complaints against him More

I went to the Route 46 Nissan a couple weeks ago... looking to turn in my lease and get into a used Pick up truck. I met with a sales consultant Adrian. Usually I expect high pressure sales tactics a looking to turn in my lease and get into a used Pick up truck. I met with a sales consultant Adrian. Usually I expect high pressure sales tactics and jerks to assist me at a dealership, but Adrian was pretty cool. He was patient took the time to show me whatever trucks I wanted. Even though it was raining that day, He still took the time to walk outside while I waited in the dry dealership. I saw a couple of trucks that I was interested in, but I wasnt ready to make a purchase that day. The Salesman didnt pressure me. He introduced me to his manager. I think his name was Jesse. Jesse asked me about what type of truck I was looking for and he took a couple of notes down. I left feeling like I accomplished what I wanted. Adrian called me a few days later, they had gotten a 2007 Frontier in that was perfect! I came in a ended my lease that afternoon. Drove home in my new truck. I guess despite what this site indicates there can be some good found at Route 46 Nissan, you just need to deal with the right people. Adrian was great. More

I called the service rep for two days and left messages for him to call me and he never called back. When I came in to pick up my car he gave me such a bad time. Said he knew I was going to be a problem cu for him to call me and he never called back. When I came in to pick up my car he gave me such a bad time. Said he knew I was going to be a problem customer and was so rude. Customer service is not the job he should be in, they should never let him talk to customers again. The only person who was nice was the girl who takes payment for the service department, she was so nice and friendly.Try to find a manager to talk to, they are never around or to busy to talk to you after the sale. Stay away! More

Absolutely HORRIBLE experience!!! I thought I was getting a good deal on a used car, till I realize (after I signed) it wasn't. That was my fault for not reading more closely. Moving on. Eddie seemed nice a good deal on a used car, till I realize (after I signed) it wasn't. That was my fault for not reading more closely. Moving on. Eddie seemed nice, but extremely pushy, not a great quality. After I took ownership of my pre owned car, I found out there was after market parts installed, that wouldn't have been so bad if I hadn't purchased their "quality guard" protection plan which doesn't cover non OEM parts. Nice right? I've called several times to cancel it, but never heard back. It's complete bull**** that these people get away with this. My next issue is my registration. My sales rep called me and said my registration was ready, so I went down only to find out that it wasn't there, mind your it's a 30 minute trip. When I asked the girl where it was, she called the Chrysler dealership and they had it, but said I owed $3,000. WHAT?!?!?! I said I owe noting and demanded to speak with a manager. After speaking with Jesse, he said it was a clerical error and he would take care of it. I told him to mail me the registration cause I wasn't about to waste my time going there again. My temp tag expires on the 5th and I still don't have my registration. I called numerous times and left several voicemails. I guess it's some big joke to these people, well I'm not laughing. I will be filing a complaint with Better Business Burro and I advise everyone else who had a negative experience to do the same. DO NOT, I repeat DO NOT DO BUSINESS WITH THESE CON ARTISTS!!! Go to another dealership and save yourself time, hassle and most of all MONEY. Tell all your friends in the market for a car to avoid them too. More

Was looking to purchase a Nissan Cube; received a very good quote via email from Kalvin Moncayo, Internet Sales Consultant, who said they had 'lots' of Cubes in stock (he claimed this was the reason he wa good quote via email from Kalvin Moncayo, Internet Sales Consultant, who said they had 'lots' of Cubes in stock (he claimed this was the reason he was able to offer such a great price). Took Kalvin's quote & a loan guarantee note from Bank of America to the dealership to look at Cubes on the lot - there were none. Talked to a sales rep at the dealership, he said they could get us a Cube (although they wanted us to take a different car initially, "to make room in the inventory to transfer the Cube"), asked for details on color, options, etc. Didn't really like the direction the conversation was taking, but we had a good quote, so we kept talking. The Rep took the internet quote to the sales manager, then came back & tried to tell us that the quote included incentives like owner loyalty, recent college grad, etc., and since we didn't qualify for them that the price would be $3000 higher. They refused to budge & honor the internet quote, so we walked out. Never had a dealership not honor the internet quote before, not to mention being lied to about what they had on the lot. Will never go back to this dealership. More

Service department is horrible. Takes 3 hours to do an oil change. Last time the car was dropped off for oil change they gave the car back with a huge scratch the lenght of the back quarter panel without oil change. Last time the car was dropped off for oil change they gave the car back with a huge scratch the lenght of the back quarter panel without saying anything. Fortunately I noticed as soon as I got home and went back. Returning a lease also a hassle. Left mutliple voice mails to multiple people and never heard back. Had to go to the dealer in person to schedule an appointment. Love Nissan cars, I owned 6 different models over the years, but will never purchase a car at this dealership. More