Route 6 Auto Mall Kia

MORALLY AND ETHICALLY VOID DEALERSHIP My mother who suffers from dementia wandered onto the lot and the sales staff proceeded to lease her a stripped down model 2019 at an outrageous price My mother who suffers from dementia wandered onto the lot and the sales staff proceeded to lease her a stripped down model 2019 at an outrageous price. It doens't even have cruise control or a remote/keyless entry! The lowly10k miles per year lease 'deal' includes 'scratch and ding' insurance added on for about $700! The next day mom called to say she 'bought' a car. She didn't even know it was a lease! I immediately called the dealership and did speak to Sale Mgr.Mark Franco. Although I provided very specific information to prove I was her son, he was unwilling to provide any details concerning the transaction. He said, "she knew what she was doing." Now she's had the car for 3 months. It has only 1150 miles on it as she not able to drive in traffic. I went to the dealership to assess options to get her out of the lease. They said she's about $3500 upside down even though she put about $2500 down. Are these the kind of people you want to give your business? More

Bait and switch Called me in under the idea of a deal! They suddenly don’t have anything close to the offer. Waist of time. Don’t trust them Called me in under the idea of a deal! They suddenly don’t have anything close to the offer. Waist of time. Don’t trust them More

AMAZING!!!! I am not a fan of Car Dealerships. However, When I walked into Rte 6 Kia, I was treated extremely well. .I was not attacked or harassed, nor was I pus I am not a fan of Car Dealerships. However, When I walked into Rte 6 Kia, I was treated extremely well. .I was not attacked or harassed, nor was I pushed into a vehicle I could not afford nor wanted. I worked with Dean Morrisette. He asked what I was looking for in a vehicle. I gave him all my requirements and was immediately shown a vehicle. In a matter of 15 minutes, that's right fifteen minutes!! I was approved and done. I picked my car up the next day after work and could not be happier! I have purchased a few vehicles from different dealerships in the past and not one was this accommodating and fast. I was not it with any gimmicks or BS. What was on paper, was exactly what I was told. I highly recommend this dealership and especially DEAN!!! Hope Thibault More

Disappointed with false advertising Been in contact with staff past week told them my history with credit and needing to get out of my current vehicle and loan they told me they work wit Been in contact with staff past week told them my history with credit and needing to get out of my current vehicle and loan they told me they work with people that have no to bad credit and no money down Not true at all I was denied any help because if my credit More

horrible false advertising I wish I could give this place no stars. They are horrible I called earlier in the day for a particular car they told me to give them the vin number o I wish I could give this place no stars. They are horrible I called earlier in the day for a particular car they told me to give them the vin number on the website and called me and assured me the car was there. I then found a sitter for my 5 month old and took my 3 year old with me and drove up there to be told the second we sat down they don't have the car and that car was a demo which wasn't even available to look at because the manager was driving the car. I stated this was horrible to do to people to tell them a car is there to make them come in so they can try to sell you another car bad business and false advertising !! I then was told "well providence isn't far at least you didn't drive from Connecticut". The sales person was cocky and rude I have never been treated that way before when I left I received two phone calls I answered and they continued to lie saying I wasn't even suppose to be there at the time that I went and I have the proof from a text at the time that i was suppose to be there was the correct time I was there.. and then they said that the car was gonna be back for me to look AT. Bottom line i wouldn't send my worst enemy to this place.. Horrible More

Excellent service! Went into Kia to trade in my truck. My salesman was Dean. Dean was amazing from beginning to end and was straight forward with everything. He made me Went into Kia to trade in my truck. My salesman was Dean. Dean was amazing from beginning to end and was straight forward with everything. He made me and my wife feel very comfortable and was professional the whole time. I would definitely recommend Rt6 Kia to anyone in need of a new car and highly recommend Dean. More

Rt 6 Kia is outstanding I contacted rt 6 Kia about a used car on Friday. I made an appointment to view and purchase a car they had the next day. Saturday morning I arrived an I contacted rt 6 Kia about a used car on Friday. I made an appointment to view and purchase a car they had the next day. Saturday morning I arrived and was greeted by Dean. The process was super smooth, no pressure and no upsell. Do your self a favor if you are looking to buy a car visit rt 6 Kia and ASK for Dean. I have bought over 20 cars in my life, Dean is the best, top notch sales person you will ever meet. I cant be any happier with his and the dealers service they provided me. Within 2 hours I left the dealership driving my new car. Clay Moore-Attleboro, MA. More

Friendly and professional service I have been to Route 6 Auto Mall for maintenance of my previous car (Kia Sorento) and to purchase a vehicle. I was treated professionally by my sales I have been to Route 6 Auto Mall for maintenance of my previous car (Kia Sorento) and to purchase a vehicle. I was treated professionally by my sales rep (Dean Morrissette) and the rest of the sales staff. They were responsive to my concerns and worked to make a fair deal with me. More

I felt like I was part of the KIA family! Great Customer service. Dean went above and beyond the call of duty helping me with the purchase of my KIA Soul. He got me a great payment plan that Great Customer service. Dean went above and beyond the call of duty helping me with the purchase of my KIA Soul. He got me a great payment plan that was comfortable for me! I would recommend this dealership to my friends and family. I will be bringing someone up shortly to look at a car!!! JoeyM More

Great Customer Service Excellent Customer Service , Very professional and positive sales experience . I would definitely recommend this dealership to my family and friends . Excellent Customer Service , Very professional and positive sales experience . I would definitely recommend this dealership to my family and friends . My salesman Dean Morrissette was great. More