I have had nothing but trouble with this dealer.
In 2018 I had to take my Hybrid Sonata here as they're the only ones who can work on the Hybrid side of things. I paid over $2000 to repair the overheating problem, only for it to happen again 2 weeks later even though i'd only driven the car 50miles in that time. They told me it was probably their fault, but I couldn't prove it. As a gesture of goodwill, they said they'd give me a good deal on a new car.
I agreed on a lease so that I could keep my payments low, seeing as I was still paying off the other car too! The deal I agreed in the showroom was not the one presented to me by the finance guy. The guy in the finance office told me to take a smaller car, with less miles for 4 years, and when i pass halfway they would call me to take the car back for their used car lot, and get me into a bigger car for more miles and it'd be less per month as I wasn't paying for the Sonata. I took a 2018 Elantra.
Fastforward to last week when they called me now I am passed 2 years. I said I would come in if they could lower my payment, for a Sonata again, with more miles or I'd even purchase instead of leasing. He said he could do that. He passed me onto a salesman who was in constant contact and agreed that there was a deal to be done to get a lower payment. I went in on Monday, went for a test drive, only to be offered a car for $80+ per month more than what I pay now. When I said they'd assured me I could lower my deal, they said the person on the phones job was to get people in through the door, even if they have to lie. Yes I know this happens, but for them to so freely admit thats the tactic they use is ridiculous.
I told the Sales Manager my whole story and he also admitted that the finance advisor wasn't telling the truth either and that he'd say anything to get the deal done. That finance guy from 2018 is the same one that is there now.
The salesman also tried selling me a 28day holistic medicine program, asked me about my religious beliefs, and my political beliefs. Also, none of the staff were wearing masks, though some of them did have them hanging around their ears.
With all this in mind, when my lease is up in 22 months, I will gladly hand them the car back, and they'll never get another penny from me.