Route 60 Hyundai

Go to any other Hyundai dealer but this one. The sales person, David, was very professional and courteous, it was the finance guy, Brett, and whoever the general manger was, they are thieves. They gave me person, David, was very professional and courteous, it was the finance guy, Brett, and whoever the general manger was, they are thieves. They gave me a price, then came back and said oops sorry we put the wrong stock number in the paperwork, which was utter bs, and then bumped the price up another $3k. They were "making" over $8k on the MSRP. Total thievery. Was told by Brett he "would see if he could do something better on my trade and call me next morning around 9:30. I called him 3 times and each time he "was busy". He finally called me back and basically said "take it or leave" to the higher price, I told him I would leave it as I had already purchased elsewhere. Again the sales person David was great, even he looked embarrassed and ashamed when they tried to bump the price up. More

The initial customer service is as expected. Polite salespeople. Aggressive but courteous. I didn't have a long wait time while doing paperwork (I came in pre-qualified by my credit union). While test salespeople. Aggressive but courteous. I didn't have a long wait time while doing paperwork (I came in pre-qualified by my credit union). While test driving I was given a little history of the car. Once I decided I wanted the car, I asked if they could install a front license plate bracket and was told that they could but they didn't. I ended up being told, after signing paperwork, they they couldn't. Thus was the first example of what makes me say I would not refer this dealership. Two weeks after my purchase, the maintenance needed message came up on the display. I was under the impression that the maintenance was up to date. After a.review of the history, I found that the only thing done at the last maintenance was two tire changes. I'll except my part for not checking before, however. I don't think its much to ask that maintenance would not be needed for at least 6 months after purchase. So, two weeks after purchase, I had to pay $500 for maintenance. All in all, I am neither pleased , nor completely disappointed with the experience at Route 60 Hyundai. 2 out of 5 stars. More

Wow- recently went in for service at Route 60 Hyundai Vero Beach, FL and then posted negative review on SureCredit that Randy in service up sold me additional service for brake fluid flush which was not Vero Beach, FL and then posted negative review on SureCredit that Randy in service up sold me additional service for brake fluid flush which was not required on my 2018 Hyundai Elantra GT with 20,000 miles. He also tried to sell me a $79 cabin air filter. Result - my Negative review not showing up on website AND Randy called me today and said I was no longer welcomed as a customer at Route 60 Hyundai. I wasn’t planning on going back but shocked that the dealership made no effort to address my complaint or retain me as a customer. Very disappointing. More

Go Somewhere Else Run from this dealership. You will overpay by THOUSANDS after they sneak in several fees and "plans" you didn't realize were there until you've signe Run from this dealership. You will overpay by THOUSANDS after they sneak in several fees and "plans" you didn't realize were there until you've signed the paperwork. I love the car I purchased, but it had NOTHING to do with this dealership. When my fellow teachers ask if I like my car, I tell them, "Yes, I love it!" And when they ask where I purchased it, I tell them, "Route 60 Hyundai...DO NOT GO THERE." Even wrote several emails to several staff members of the dealership--NO ONE HAS REPLIED IN FIVE DAYS. Please, I beg you, go somewhere else for your next vehicle purchase. More

Worst dealership and Service I bought a Hyundai Sonata Hybrid several years ago in Route 60 Hyundai. The salesperson offered an attractive price and said the car is over 40 miles I bought a Hyundai Sonata Hybrid several years ago in Route 60 Hyundai. The salesperson offered an attractive price and said the car is over 40 miles per gallon. When I decided to buy and payoff by cash, they persuaded me to put a down-payment and then payoff by monthly payment. They guaranteed there is no interest charge. But end up the total amount I paid was six thousands dollars more than the offered price. In addition, the MPG of the car is actually no more than 30, which is far below from what they stated. It was a very bad purchase experience, but I didn't write a review at that time because usually I don't like giving negative comments. Recently, the car could not start due to battery failure. I changed a new battery at Route 60 Hyundai and did a maintenance service as they suggested (paid $836.51 for the battery and maintenance). But in less than 3 weeks, the car could not start again. When I came back I had waited for 1 hour (had made an appointment with them and I was on time) and finally got a person speak to me. I was told that I have to pay $ 139 for checking the problem of the car! Route 60 Hyundai is absolutely the worst dealership I have met. More

disappointing service saved by scott bought a 2013 hyundai azera not even owning the car for a week it needed an alignment contacted service and said i had to pay for it even purchased bu bought a 2013 hyundai azera not even owning the car for a week it needed an alignment contacted service and said i had to pay for it even purchased bumper to bumper warranty took to tire kingdom for alignment and was told front tires were no good. and a cost of 400 dollars more wanted to return car and cancel everything. .thanks for nothing route 60 will never return to purchase anything from you again. Called and spoke with scott and they're going to make it right. Thank you Scott. More

Nickel and dime I have been to this dealership several times for service. I have dealt with Tony each time and he couldn't be nicer! I have never heard of a service I have been to this dealership several times for service. I have dealt with Tony each time and he couldn't be nicer! I have never heard of a service department charge for shipping in of the parts needed to fix my car. Two trips in to the tune of about $50!! Not sure why customer pays $20 for shop supplies either but that's not my complaint here. Tony did give me a ;loaner this time but I was so embarrassed to drive it before I gave it a car wash and vacuum. I'm not writing this in the hope that they would take care of me in a special manner, but hopefully to have them improve on their customer care. When I was in there for service 3 times ago, November 2017 I believe, a sales guy came out to try and sell me a car. When I told him of my being upside-down in my present car, he handed me a card and said "I know a guy for $300 that will make it go away if you have gap insurance" Come on Rt 60 Hyundai!!! More