Route 60 Hyundai

Our experience with purchasing a 2014 santa fe from mike a was excellent. It took months to find the exact vehicle we were looking for. It went very smoothly and happened quickly once the car was identified a was excellent. It took months to find the exact vehicle we were looking for. It went very smoothly and happened quickly once the car was identified. We were cash buyers and would purchase again and again from these folks. Their customer service is far superior to others we visited. More

DONT BUY FROM HERE. They will sell you a car and take it back without a bank approval paperwork and everything. I'm very angry at this whole situation. I know a lot of it was the " bank not approving " and back without a bank approval paperwork and everything. I'm very angry at this whole situation. I know a lot of it was the " bank not approving " and I say that with quotes because I NEVER saw any paperwork but Christian Rivera and the dealership in General could have handled the entire situation differently and with a lot more poise and professionalism. I will never send a single soul to Hyundai or Nissan in vero beach. I was COMPLETELY honest about every little detail and they let me drive off that lot and around for 2 weeks and I tried and tried to communicate just to get mysterious answers or no answer at all. I was back and forth and completely cooperative and still got treated like an idiot. I have no respect for Christian and of course the last thing he says is "I'll be in touch tomorrow" were going to try and make this work. Yet again asking me to dig around for my mothers financial information so he can go try to get an approval from another bank. I have learned a very valuable lesson. I'm sure Christian won't be in touch tomorrow because I couldn't even get an answer from him today. He was going to have me come out there and then tell me they were taking the car and leave me in a spot where I'd have to wait for someone to come get me and my child. Talk about embarrassing sneaky conniving and rude? Thank god I came before I got my daughter and had demanded an answer about them taking the car so I didn't have to look like an idiot or have some random person drive me and my child home. I feel sorry for a specific salesman that works in a place that will bait people sell them a dream let them drive around and then take it back like its a pen they let you borrow instead of what it really is a single moms livelihood. It's a direct reflection on every person that works there character in their personal lives that they know it could happen and will let the customer be in the dark and rip it from under them thankfully I was prepared and smart enough because god forbid you have a customer that that's all they have and no support Hyundai of state road 60 doesn't give a s**t. And instead of knowing all that could potentially been an issue and Eric could have said we have to wait till we have an approval to let you take it I would have said fine and when we couldn't then at least they wouldn't have done this and I could either move on or come back when some kinks were worked out I wouldn't have even been angry maybe disappointed at the circumstances but my respect for SR 60 Hyundai would be there. And I do judge sr60 as a whole because this is not the first time they have done this and every person in there is aware of this stuff and anyone that sticks around and allows it to happen and be a bystander is just as guilty in my eyes. More

Terrible experience, would not recommend them to anyone. Spent weeks dealing with one persons lies. Never got correct or honest response from anyone at all. Spent weeks dealing with one persons lies. Never got correct or honest response from anyone at all. More

I purchased a pre-owned Hyundai, Accent from a Ford dealership in Palm Bay, FL. Since being ripped off by that company, I started taking my vehicle to Rte 60 Hyundai for difference issues; most of whi dealership in Palm Bay, FL. Since being ripped off by that company, I started taking my vehicle to Rte 60 Hyundai for difference issues; most of which were covered under the factory warranty still in force. Each time I took my car to them was without an appointment and they fit me in and solved the problem. The customer service and friendliness of the employees is so far above what I have EVER experienced at any automobile dealership in my entire driving career of over 40 years. I HIGHLY recommend this dealership; if you are in the market for a vehicle. The fact that I didn't purchase my vehicle from them (with great regret), does not influence the way that I am treated by anyone at the dealership. The service writers are extremely personable and make you feel very comfortable dealing with them. I will continue to deal with this dealership for any future vehicle purchases. I believe that I have found the ultimate automoble dealership in Route 60 Hyundai. More

Our sales person was wonderful. But, Willie (Manager) lied to us! He told us one thing after financing and trusting him we signed the contracts. Really got screwed. He told me that I was going to get lied to us! He told us one thing after financing and trusting him we signed the contracts. Really got screwed. He told me that I was going to get 1% for 60 months...found after getting hoime that it was 5.34 for 84 months! How could he lie to us. Everything that they told us were lies including the extended warranty and the oil changes. Trusted this dealership. Will never recommend anyone to them unless they take days to read over the contract with a fine tooth comb or have an attorney present with them or have the attorney look over the papers before you sign them. Very disappointed in Route 60 Hyundai. LIKE THEY SAY "BUYER BE WARE" More

Joe and Johnny were both kind, understanding, humble and not at all what you would expect or what we had encountered at prior dealerships. There was no hassling, no pressure and we would tell everyone who l not at all what you would expect or what we had encountered at prior dealerships. There was no hassling, no pressure and we would tell everyone who lives in the Treasure and Space coast to go to this dealership!! More

Excellent customer service. We did a good deal of shopping from various dealers around the state and country, and they were able to make us happy to buy close to home. Thanks Vicky. shopping from various dealers around the state and country, and they were able to make us happy to buy close to home. Thanks Vicky. More

Vicki was amazing. Super friendly service. She was helpful without being pushy. Willie and Patrick were helpful in understanding our financial needs! They were very persistent in making sure we walked helpful without being pushy. Willie and Patrick were helpful in understanding our financial needs! They were very persistent in making sure we walked out of the dealership with what we wanted and they did that for both my husband nd I. More

On our first visit to the dealership we were greeted by Willie. We liked him right away. He was informative and in no way pushed us. We returned to the dealership to test drive a couple of vehicles and Willie. We liked him right away. He was informative and in no way pushed us. We returned to the dealership to test drive a couple of vehicles and met Vicki. We liked her as well. She went above and beyond in helping us. She explained everything about the vehicle throughly and answered every question we had. We felt strongly in dealing with a local dealership and felt as if they wanted the sale as well. We had the feeling we were dealing with friends rather than pushy sales people. I would highly recommend Route 60 Hyundai. More

This dealership ripped off my sister on a used car by over charging her for the car and putting heavy pressure tactics on her throughout the entire sale process. Do yourself a favor and GOOGLE this deal over charging her for the car and putting heavy pressure tactics on her throughout the entire sale process. Do yourself a favor and GOOGLE this dealership and you will see how bad they are, they even have the nerve to advertise that they are christians on a christian radio station, what a bunch of con artists, this is what gives car sales a bad reputation. If you want a fair or good deal on a used or new car, DON'T BUY IT THERE!!!!!!!!!!!! More