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Route 9 Nissan

Westborough, MA

4.7
127 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 127 reviews

June 17, 2025

Always a great job and fast service. I know I can count on good service every time, More

by KAQ8230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Mr. Luis at the service department was very friendly and efficient. I was happy with the service provided. More

by S1919udhnawalaf
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Service Department
June 13, 2025

Was pleasant. Was quick. Very informal of what was wrong. Helped me to be able to afford repair after only owning car 5 months and not expecting a large repair bil More

by TSIERRA3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Everyone was friendly and helpful. Fifi made buying my car very easy and smooth. Would highly recommend them to anyone. More

by deemac1265
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis and Josh
Jun 13, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2025

Great service - very upfront of our costs and what was wrong with the vehicle. Car is ready when they did it it would be. More

by JOHNGOLDEN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! We're looking forward to your next visit with us!

June 09, 2025

My experience was great. The service dept. and Kevin was very helpful with everything. Very knowledgeable with all the products and services. will definitely recommend More

by ADAVIS5337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! We look forward to your next visit! Take care!

June 09, 2025

Elvis and Calvin were great! Very focused on ensuring a world class delivery experience. They took the feedback and worked through every nuance to our satisfaction. More

by ericallenbernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin
Jun 12, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Route 9 Nissan

June 08, 2025

The salesman provided excellent service. He was very enthusiastic, friendly, and kind. I would likely come back to buy another car in the future. More

by tuanle0302
Recommend Dealer
Yes
Employees Worked With
Domenic Plati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ukpo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2025

Service department was excellent from making appointment to finish. Friendly and polite. Pretty prompt and efficient More

by DEBR5140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jun 11, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Poor service , not sure why ask $1300 for a simple thing where I did that fix from out side at almost half price . I had to pay for diagnostic $215 when I already knew the issue by scanning with my own scan More

by MD.HAQUE646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Route 9 Nissan responded

Here at Route 9 Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (508) 960-6605 to discuss ways we can better serve you in the future. thank you for taking the time to leave us feedback about your experience with us.

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