Back

Route 9 Nissan

Westborough, MA

4.8
191 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
Contact Dealership

273 Turnpike Road

Westborough, MA

01581

Directions

Filter Reviews By Type

Showing 191 reviews

October 13, 2025

When coming to Route 9 Nissan my car is always ready before expected, always thrilled that I can pick up early thank anticipated do that I can get along with the rest of my day. More

by elliott.jacquelynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Had a great experience at Rte 9- so good it was our 2nd vehicle purchase in less than a month. The crew worked hard to find a plan and payments that worked for us and I really appreciate the low pressure a More

by jbwilkeuph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis, Teren
Oct 15, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 12, 2025

The service was done quickly. They did thorough inspection of the car too. The service coupon helped too More

by Vineet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2025

The mechanic Eric was great, explained everything and made sure ii understood everything and was satisfied More

by lisa@decorumdesign.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2025 -

Route 9 Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

October 04, 2025

The service manager and team were extremely friendly and patient as they explained what was needed and went over all solutions with me, without pressuring me and making any concessions to help More

by MGREENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! We look forward to your next visit! Take care!

October 03, 2025

Technician knew I was waiting, then going to work. He had it brought right in and it was done as specified time frame. More

by DaveO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2025

Great service. The service was done quickly. They explain clearly what needs to be done, the costs, and the available options. They are always friendly. I will def More

by LLOYD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Route 9 Nissan responded

Hi Lloyd, thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2025

Took an hour and a half for an oil change. Feels like it shouldn’t take this long. More

by henderdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Route 9 Nissan responded

thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

September 29, 2025

Great service - car was ready on time. Service advisor was helpful and car was clean. More

by JOHNGOLDEN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 27, 2025

My experience has been wonderful. Definitely will recommend it to a friend. Very amazing experience More

by POWUSU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...