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Route 9 Nissan

Westborough, MA

4.8
257 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 257 reviews

January 25, 2026

Reliable on time service competitive pricing. Also, sometimes great savings with coupon deals! Highly recommend. More

by mac1mad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Route 9 Nissan responded

Thank you for your amazing review! At our business, we strive to provide reliable, on-time service at competitive prices. We truly appreciate your recommendation to others!

January 25, 2026

Extremely nice, willing to work with you on price and financing. Friendly and professional. Will definitely be buying from them in the future More

by annmariee23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Route 9 Nissan responded

Thank you for your kind words! We are thrilled that you had a positive experience with us and are looking forward to doing business with you again in the future. Your satisfaction is our top priority!

January 23, 2026

Transmission failure on my 2020 frontier is unacceptable. No more Nissan for us. We’re a family of five with five Nissans (frontier, rogue, Altima, and two kicks). After this we will not be buying another Ni More

by snworrell
Recommend Dealer
No
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

Route 9 Nissan responded

We apologize for the inconvenience of your transmission failure. Our team is committed to providing top-quality service and we understand your disappointment. We appreciate your feedback and will take it into consideration to improve our products in the future. Thank you for your continued support of our business.

January 22, 2026

Calvin was extremely helpful & knowledgeable about the Explorer that I was interested in . Taryn in Finance was also a huge help. My son and I drove an hour and a half from New Hampshire to look at the More

by Lbelletete1210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2026 -

Route 9 Nissan responded

Thank you so much for choosing our dealership, we are thrilled to hear that Calvin and Taryn were able to provide such excellent service and assistance during your purchase journey. We appreciate you making the trip to see us and are excited to have you as part of our car family.

January 21, 2026

Best experience I have ever had. From start to finish… Fifi was amazing! Hassle free, stress free… overall amazing! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

by kelliefitzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Route 9 Nissan responded

Thank you so much for your amazing review! We are thrilled to hear that Fifi provided you with the best experience from start to finish. It was our pleasure to make your experience hassle-free and stress-free. We look forward to serving you again soon! ⭐️⭐️⭐️⭐️⭐️

January 18, 2026

Leased my second car here and nothing but professional. I have always had a great experience. More

by footballjunkie37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Route 9 Nissan responded

Thank you so much for your continued support and trust in our dealership! We are honored to have you as a loyal customer and are thrilled to hear that we have consistently provided you with professional and positive experiences. We appreciate your business and look forward to serving you in the future.

January 17, 2026

The service at the Route 9 Nissan dealership is excellent. They are informative, customer oriented, and extremely friendly. The waiting area is clean and enjoyable to sit and wait in. The worked do More

by CandyMag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Jan 20, 2026 -

Route 9 Nissan responded

Thank you so much for your positive review! We strive to provide excellent customer service and it's always great to hear when we've succeeded. We're happy to hear you had a pleasant experience at our dealership and we hope to see you again for all your car needs.

January 12, 2026

Professional and courteous. Very helpful. Timely. No concerns or issues, will return for future service needs More

by BECKYKUPIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2026 -

Route 9 Nissan responded

Thank you for the fantastic review! We're happy to hear that our team provided you with professional and courteous service, and we're grateful for your trust in us to deliver timely and helpful solutions. We look forward to serving you again in the future.

January 10, 2026

I had an appointment previously to fix a recall. I arrived, spent an hour and a half there and was then told I had to take another day off to reschedule this visit as the Nissan computer system was More

by tfrancis119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Route 9 Nissan responded

We apologize for the inconvenience you experienced during your recent visit for a recall. We understand the frustration of having to reschedule and the inadequate waiting room accommodations. We will address these issues with our staff to ensure a better experience in the future. Thank you for bringing this to our attention.

January 09, 2026

Some confusion regarding price with the schedulers but Kevin addressed the issue quickly and satisfactorily More

by rjfahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2026 -

Route 9 Nissan responded

Thank you for your review! We apologize for any confusion with pricing, but we are glad that Kevin was able to quickly and satisfactorily address the issue for you. We strive to provide the best service possible and are happy to hear that we were able to resolve the issue to your satisfaction. Thank you for choosing us!

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