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Route 9 Nissan

Westborough, MA

4.7
127 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 127 reviews

May 14, 2025

Service level from Calvin and Justin was great, both very knowledgeable and transparent Picking up the care from the service department was very disappointing, the car was full of dirt under the car wheels More

by steven.desposito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin - Finance person - Very pleasant to work with
May 17, 2025 -

Route 9 Nissan responded

thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

May 12, 2025

This place is usually very good, however, my most recent trip, my total vehicle check came back with an item that "needs immediate attention" - something that, in looking at my records, was grossly overdue More

by DMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Route 9 Nissan responded

thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (508) 960-6605 so we may assist you in moving forward towards a resolution.

May 11, 2025

Excellent dealership great customer service always honest and professional appointments are always scheduled right away, best dealership around. More

by ROBERT.2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
May 14, 2025 -

Route 9 Nissan responded

Robert., we are so pleased you enjoyed your visit to Route 9 Nissan! We do hope we can be of assistance in the future. Take care!

May 10, 2025

The service dept here is outstanding. .above and beyond any dealership that I have dealt with More

by jdl123123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
May 14, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

May 10, 2025

Elvis and Calvin were great. Both built rapport right out of the gate, and really worked to find us the right car. More

by ericallenbernard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

May 09, 2025

Calvin is awesome! ! He’s very pleasant to work with from beginning to end with no pressure at all. He answered my many questions without hesitation which told me he k More

by bmangini1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis Reyes, Justin
May 14, 2025 -

Route 9 Nissan responded

thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2025

Dealership provided good communication and the staff working there are motivated to make a deal! More

by mandialtman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

May 08, 2025

This dealership (and especially F. Haji) was easy to deal with, and all made the leasing process quick and painless. Every aspect was dealt with professionally and my new car was ready More

by bbenson560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

May 08, 2025

Very convenient, made appt and they were on time. Maintenance was done quickly and the cost was as quoted. More

by feraci9959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 07, 2025

Found the car I really wanted even though it did not appear in the regional inventory. I am very pleased. More

by bruce.dumart
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis, Sales Mgr
May 09, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

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